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Global Quality and Operational Excellence Manager
12 days ago
Full time role
In-person · Howell, MI, US
Working at Freudenberg: We will wow your world!
Responsibilities:
- Collaborate with colleagues across all regions to develop and maintain a global platform for quality and operational excellence. The platform will be used to share critical information, facilitate global alignment, foster collaboration, and manage change across the organization.
- Oversee change management communication on the global quality platform, ensuring clear and effective dissemination of updates to formulations, specifications, and shelf life.
- Develop and maintain a centralized customer complaint database to monitor trends, track corrective actions, and drive initiatives to improve quality and customer satisfaction globally.
- Track regional internal and external Quality Management System certification audit findings and corrective actions. Identify trends and best practices to share globally.
- Ensure alignment of OpEx initiatives with organizational strategic goals and facilitate collaboration among regional teams for consistent execution.
- Identify, document, and share successful OpEx practices and methodologies to drive continuous improvement globally.
- Provide guidance and resources on OpEx tools and techniques to regional teams, fostering a culture of learning and ongoing improvement across the organization.
Qualifications:
- Strong leadership and management skills with the ability to align and inspire teams to achieve goals.
- Strong leadership capability to guide cross-functional teams through positive influence, foster a collaborative environment, and drive projects to successful completion without direct managerial authority.
- Bachelor of Science or Engineering
- 5+ years of experience in a leadership role
- 5+ years of quality experience in a chemical or related industry
- 5+ years of operational excellence experience
- Six Sigma (Blackbelt or Master Blackbelt) and Lean certification preferred
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
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