ITB – Sr. Specialist

Location:

Farmington Hills, Michigan, United States

Job ID:

R0082922

Date Posted:

2025-03-19

Company Name:

HITACHI ASTEMO AMERICAS, INC.

Profession (Job Category):

IT, Telecom & Internet

Job Schedule: 

Full time

Remote:

No

Job Description:

General Responsibilities:
The ITB Sr. Specialist in SAP quality testing will be responsible for providing strategic leadership, direction, and oversight for the quality assurance and testing of SAP systems. They will also develop, manage, and lead project teams to ensure successful delivery of IT projects aligned with business goals.

Job Summary:

• Execute the company's SAP quality testing strategy, including system selection, implementation, and integration with other business systems.
• Lead and oversee SAP quality testing projects, ensuring they are completed within scope, budget, and timelines.
• Collaborate with key stakeholders to identify business needs, process improvements, and system enhancements to optimize SAP performance.
• Manage jointly with other business groups for a common SAP system governance.
• Provide guidance and support to the IT team in managing SAP quality testing, ensuring seamless integrations.
• Negotiate contracts/SOWs with third-party implementation partners and managed services resources to agreed-upon SLAs.
• Manage 3rd party resources supporting the application footprint.
• Design or re-engineer recognized SAP “best practices” that properly and efficiently utilize the existing portfolio of applications and IT resources.
• Assist efforts of a global services delivery that leverages long-term growth throughout the company. Direct and support an organization that is a combination of internal employees and consultants.
• Develop an effective network of key “super” users to provide end-user support & activate for realizing continuous process improvement.
• Analyze industry, technology, and market trends to introduce art-of-the-possible IT capabilities to the enterprise as enterprise value levers.
• Ensure adherence to best practices, data security, and compliance standards in SAP quality testing operations.
• Set standards and controls for SAP change management processes.
• Manage and coordinate activities surrounding data downloads, file transfers, and data integration for SAP quality testing.
• Build and lead a high-performing IT team that collaborates effectively both within the IT department and with business units.
• Set clear performance objectives, monitor employee performance, and provide coaching to foster individual and team growth.
• Ensure IT policies and procedures are followed consistently across the organization.
• Work closely with global teams to align SAP quality testing initiatives with international business requirements and provide direction for global integration projects.
• Consider time zone differences when scheduling meetings to ensure effective collaboration with global teams.

Qualifications:
Knowledge, skills, and abilities:

• Proven expertise in scoping, architecting, and implementing SAP quality testing solutions to meet business requirements.
• Solid understanding of SAP Solution Manager (SOLMAN), Test Factory, Syniti, and automation tools for seamless data transfer and system interactions.
• Experience in managing data downloads, file transfers, and data integration processes for SAP quality testing.
• Excellent communication skills, both verbal and written, with a collaborative approach in working with diverse teams, customers, vendors, and third parties.
• Strong customer service orientation with the ability to multitask and handle interruptions effectively.
• Commitment to adhering to safety policies and guidelines.
• Willingness to take on special projects as directed by senior management.
• Ability to work in both office and manufacturing environments.
• Availability to work outside of core business hours, including nights, weekends, and holidays when required for system upgrades or migrations.
• Experience in EDI management.

Education: Bachelor’s Degree in IT or related area or equivalent experience

Experience: Minimum of 8 years of Enterprise Information Technology experience with a focus on ERP systems and project management.  Prior experience with SAP quality testing and other ERP systems such as SAP S/4 HANA is strongly preferred.

Working conditions:
Physical Demands: Required to sit or stand for long periods of time. The ability to lift 30-50 lbs without assistance.
Travel: Local and/or international travel will be required as needed (25%) including some extended stays on location for education or deployments. Must have a valid driver’s license and Passport.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to jobs@hitachi-automotive.us. Queries other than accommodation requests will not be responded to.