Senior Program Manager, Network Strategy & Market Development

  • Convoy
  • Seattle, Washington
  • Jan 06, 2022
Business Development Information Technology Program Manager Consulting

Job Description

Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and automation, and supported by a broad, ever-growing set of features that benefit both sides of the marketplace.
We’ve been honored to work with some great companies, such as Unilever, The Home Depot, and Procter & Gamble. We’ve also been backed by world-class investors, including Google, YCombinator, Fidelity, Greylock Generation, Lone Pine, T. Rowe Price, Baillie Gifford and the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, Starbucks, and others. We are proud to have been named a CNBC Disruptor 50 Winner (3x), a Fast Company World Changing Idea, a LinkedIn Top Startup, a Forbes' Best Startup Employer, one of Fortune Magazine's 'Impact 20' list, a best place to work in Washington State, a BloombergNEF Pioneer winner, and more.
This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help us transport the world with endless capacity and zero waste.

About you:As a Senior Program Manager for Network Strategy & Market Development you will be responsible for ensuring that Convoy is operating effectively and growing in priority markets by sourcing freight that is conducive to spinning our marketplace flywheel faster and sustainably over time. You will have the responsibility to set strategy, innovate, and collaborate across the organization with the ultimate goal of accelerating Convoy’s flywheel in the markets of our choice. You will assume the role of a subject matter expert as it relates to market performance and will own all corresponding success metrics and deep dives. 
More info on the Convoy Flywheel:

You will:

  • Set Strategy: Build an in-depth knowledge of our priority markets in order to understand their network design, identify nuances and curate specific success metrics. You will drive alignment and resolution with stakeholders. 
  • Innovate: Build feedback loops with our customers to identify and execute new frameworks, tactics & mechanisms to optimize network performance systematically across the organization.
  • Execute: Generate highly analytical and actionable data insights and convert them into tactical strategies to progress our flywheel. Bring visibility and accountability around goals and clearly signal when off-track.
  • Collaborate: Work in close partnership with Marketplace Product teams to identify network efficiency opportunities and then work with our Shipper, Carrier, Contract Pricing, and Marketing teams to systematically execute against those opportunities.

We're looking for someone who has:

  • 7+ years of professional experience in strategy, analytics, network planning, yield management or similar fields. Experience defining, supporting, and/or managing network design and supporting marketplace frameworks and strategies.
  • The ability to own and drive programs that are a part of the larger strategic vision for Convoy and to develop strategy and gain buy-in for future innovation.
  • The ability to influence without authority. You drive effective teamwork, collaboration and commitment across multiple disparate groups with competing priorities. You have an executive presence with the ability to succinctly, confidently and articulately defend and challenge positions in both verbal and written communications.
  • Fluent with data and can draw insights and actions from them, unlocking both incremental and large operational improvements. Strong analytical and financial skills to work on complex business scenario planning. SQL, Excel and/or similar data analysis experience.
  • A strong focus on execution and can drive concrete programs from early strategy to maturity. 
  • The ability to excel in a dynamic work environment as an early leader of a growing team.
  • Excellent written and oral communication skills. You can synthesize data into recommendations for business strategy & tactics to a range of audiences including executive leadership.
  • Strong judgement and can assess costs, benefits, and risks to programs. You can identify and respond to risks and high-priority issues rapidly and effectively.
  • Superior organizational and time management skills with the ability to prioritize workload and manage multiple projects and tasks.
  • High emotional intelligence and humility. You are confident, yet humble and enjoy hearing diverse perspectives on a problem. You bring groups together to agree on the best possible solution.
Benefits: Employees' wellbeing is top of mind for the Convoy team. Outside of offering excellent medical, dental, and vision benefits, we also offer the following: 
* On demand mental and emotional health benefits through Lyra * On demand primary care through 98.6* Generous paid time off* Paid parental leave program * Fertility benefit solutions via Progyny * Child-care and adult/elder-care options through Bright Horizons* Opportunity to join and contribute to one of our Employee Resource Groups* Ability to make a real world impact!
Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!

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