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Service Coordinator

4 days ago
Full time role
In-person · Baltimore, MD, US... more
Solar Gaines is growing, and we are looking to add a service coordinator to our expanding team. The service coordinator will be responsible for managing all service requests, troubleshooting, and resolving issues.

Essential Duties and Responsibilities:
  • Manage a team of service technicians to diagnose and repair malfunctioning solar systems and electrical components.
  • Strong coordination and problem-solving skills.
  • Establish and maintain effective communication channels with customers
  • Ensure NEC electrical code compliance as related to solar PV installations and inspections.
  • Complete tasks safely, correctly, and on schedule.
  • Ensure PPE, tools, and equipment assigned are maintained in good working condition or replaced as required.
Skills and Qualifications
  • Experience working with commercial and residential PV systems.
  • Working knowledge of NEC and local electrical codes as they relate to solar PV installations and inspection compliance.
  • Strong coordination and problem-solving skills.
  • Experience reading blueprints, plans, and manufacturer specs.
  • Effective management and teamwork skills.
  • Proficiency in using computers.
  • Can lift 60 lbs. and is comfortable working from elevated environments.
  • Demonstrated knowledge of DC electrical.

Education and/or Work Experience Requirements:
  • Minimum 5 years of PV installation and/or service experience.
  • OSHA 10 certification
  • Basic math skills and reading comprehension.
  • Work requires reading and understanding written instructions to understand simple processes.
  • Valid driver’s license.
  • Minimum High School Diploma or Equivalent.
  • Demonstrate competence necessary to perform the work.
We offer stable employment with attractive compensation and benefits packages designed to reward hard work, dependability, and quality workmanship. Electricians who progress through our platform and perform at a high level are rewarded through increases in salary and responsibility and we have a healthy backlog of projects.
Job Type: Full-time
Benefits:
  • 401(k)
  • Health / Dental / Vision / Life insurance
  • Health savings account
  • Paid time off / sick time
  • Professional development assistance
  • Referral program
Schedule:
  • Monday to Friday
Supplemental pay types:
  • Bonus pay
Experience:
  • PV / Electrical / Service: 5 years (Required)
Work Location: One location

 
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