Analytical Team Lead - Eurofins Professional Scientific Services (PSS)
In-person · Edmonton, AB, CA... more
In-person · Edmonton, AB, CA... more
Job Description
We are actively seeking an Analytical Team Lead to oversee and lead the analytical testing activities at our client site. As a key member of our team, you will serve as the primary liaison between our company and the client, ensuring seamless communication and client satisfaction. This role requires a blend of technical expertise, leadership, and the ability to support a small but dynamic analytical team.
Job Responsibilities:
- Support new hire interviews, on-boarding process of new employees and performance management and professional development of analysts at varying experience levels.
- Drive team performance by tracking and managing key performance indicators using internal and external metrics.
- Mentor and guide team members in the successful execution of analytical testing activities and deliverables.
- Provide technical expertise in a variety of analytical techniques, including but not limited to HPLC, LC/GC, Karl Fisher, UV, and titration.
- Perform analyses, data processing and present results to internal stakeholders and in technical reports.
- Perform basic laboratory and equipment maintenance and housekeeping.
- Oversee and troubleshoot analytical challenges, ensuring the highest quality of results.
- Act as the main point of contact between the analytical team and the client.
- Ensure clear and effective communication, addressing client service requirements and feedback.