Manager Crew Coordination - Gresham

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Portland General Electric (PGE) is seeking a dynamic and experienced Crew Coordination Manager (M2 level) to lead our vital team responsible for managing Planning, Scheduling, and Dispatching for our line crews. This role is critical in ensuring the efficient allocation of resources and maintaining operational excellence.

The ideal candidate will oversee a team of professionals who expertly balance long and mid-term work planning with the agility to respond to emergencies and high-priority break-in work. Your leadership will be instrumental as your team manages risk, stabilizes work schedules, and optimizes crew performance.

Key Job Information Manager, Crew Coordination 6785 Grade 9

As an M2 Manager, you will:

• Manage and develop a team of professional associates
• Be accountable for the team's performance and results
• Adapt departmental plans and priorities to address resource and operational challenges
• Make decisions guided by policies, resources, and business plans, with moderate guidance from upper management
• Provide subject matter expertise to associates, colleagues, and other departments in support of our customers

If you're ready to take on a challenging role that combines strategic planning with day-to-day operational management in a dynamic utility environment, we want to hear from you!

Key Responsibilities

Crew Coordination Staff Management

Manages team responsible for crew coordination (which may include scheduling, planning, permitting and coordinating work) for work crews, including managing contingent workers and contract crews and managing emergent work and dispatcher crews for outages; provides technical management for the team, ensuring that objectives are met and all relevant standards/procedures are followed; ensures that operational problems are identified and resolved; ensures that operational procedures and working practices are current and fit for the purpose; establishes overall functional strategy for the area; oversees development of functional metrics; manages or oversees performance management lifecycle; monitors overall functional performance to business objectives.

Crew Coordination Operations

Ensures dispatching of crews is effectively coordinated; directs and motivates staff to develop creative solutions for difficult dispatching challenges; prioritizes and adjusts the work assigned to crews based upon corporate objectives; resolves major dispatch and outage coordination issues.

Evolving Technologies

Ensures employees are skilled at using technologies and knowledgeable of dispatching processes and procedures; determines how new technologies should be implemented.

Work Planning and Scheduling

 Oversees the forecasting and long-range planning of utility construction work to ensure O&M and capital corporate strategies are implemented; ensures timely scheduling, construction and completion of major and minor construction projects; prioritizes construction activities and resource needs based upon limited crew resources dispersed in multiple locations.

External Relations

Partners with field management to ensure a strong partnership with the union; may be required to address permit and policy questions with local and regional governmental agencies.

Financial Management

Monitors and manages expenditures, ensuring that all financial targets are met, and examines any areas where budgets/expenditures vary from plan; assists with the definition and operation of effective financial controls and decision making.

Resourcing

Oversees resourcing decisions and planning for team; partners with HR in the definition of jobs, recruitment, evaluation and selection processes.

Professional Development

Reviews organizational development needs and training strategies to determine required learning and development outcomes for the team; provides guidance in the creation of development plans; monitors ongoing progress and provides coaching and mentoring and provides feedback; completes annual performance management reviews.
 

Education/Experience/Certifications

Education:

• Requires a bachelor’s degree in any field or equivalent experience.
• Experience Prefer eight or more years in utility experience, specifically in transmission and distribution operations, construction, design or engineering or related field.
   

Knowledge, Skills, Abilities

Functional Competencies

• Working knowledge of PGE's electrical transmission and distribution system and knowledge of electrical principles and concepts.
• Advanced knowledge of regional planning, scheduling and dispatch operations
• Intermediate knowledge of computer systems and various applications used in dispatching crews
• Advanced knowledge of company planning, budgeting and accounting practices
• Advanced knowledge of union agreement and labor laws, safety rules and utility construction standards

General Competencies

• Advanced analytical thinking skills
• Advanced decision-making skills
• Advanced influence skills
• Advanced organization and prioritization skills
• Intermediate organization management skills
• Advanced problem-solving skills
• Intermediate resource management skills
• Advanced written and oral communications skills
   

Leader Practices: Drives Results, Plans and Aligns, Decision Quality, Drives Engagement, Courage
 

Physical and Cognitive Demands:

Cognitive Level Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).

Cognitive

• Ability to adhere to set response times, deadlines and time-sensitive tasks
• Ability to follow accuracy standards
• Ability to follow through on decision-making tasks
• Ability to interact effectively and collaboratively within a team environment
• Ability to communicate and problem solve when under stress Ability to respond and adapt to frequent change
• Ability to accept and demonstrate self-awareness when provided constructive feedback
• Ability to discern feedback and acknowledge ownership of areas of improvement
• Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
• Ability to successfully collaborate with peers, managers and others within the organization
• Demonstrates sound memory
• Ability to process new information to be applied consistently to work tasks
   

Schedule/Attendance:

• Ability to work long hours
• Ability to work a variable schedule
• Ability to report to work and perform work during periods of severe inclement weather
• Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance
• Ability to work shift schedule Ability to work on-call schedule

Physical Capabilities

• Must have a valid driver’s license and a history of safe driving practices.
• Frequent daily driving/travel/commute within service territory
• Computer use (use computer regularly for entire work shift)
• Lifting/pushing/pulling/carrying: Up to 10 lbs.
• Unstable surfaces requiring balance, including:
  • Walking distances and surfaces (long distances and over rough, uneven or rocky surfaces)
  • Stairs (over 10 steps)

Environment - Indoor/Outdoor: Primarily in Office, occasionally in the Field

Compensation Range:

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting talentacquisition@pgn.com or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process.  Our Diversity, Equity & Inclusion (DEI) team is also available for support.  You can contact them at dei@pgn.com.

To be considered for this position, please complete the following employment application by the posting close date.  Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.