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Customer Service Specialist (fixed-term contract)

13 days ago
Full time role
In-person · Kraków, Lesser Poland Voivodeship, PL... more

CANPACK Group is a global manufacturer of environmentally friendly, modern packaging solutions, supplying top quality primary packaging, on time and wherever needed. The company, headquartered in Krakow (Poland), runs operations in 19 countries and employs nearly 9,000 people worldwide in 29 production sites for aluminum beverage cans, glass bottles, metal closures and containers for food and chemical industries. For 30 years the company has been consequently developing its business to become one of  the leading global players on the international packaging market.

With sustainability and corporate social responsibility being an important part of the Group’s DNA, CANPACK actively supports initiatives dedicated to environmental protection and local communities.

 

Currently we are looking for:

 

Customer Service Specialist - fixed-term contract

 

Core responsibilities:

  • Cooperating with and maintaining a very good relationship with the Logistics and Purchasing Departments of the Client’s company
  • Executing customers’ orders in accordance with agreed contracts (production, deliveries)
  • Ensuring execution of the sales plan by customer
  • Controlling stock, receivables, returnable packages balance, and preparing relevant reports
  • Supporting Sales Managers in developing markets.

Requirements

  • University degree (economy, trade preferred)
  • Very good level of English (B2/C1)
  • Knowledge of other European language is additional advantage (German, Spanish, Italian, etc.)
  • Proficiency in MS Office, especially in MS Excel
  • Strong interpersonal skills and ability to build good relationships with clients
  • Good analytical skills
  • Team player with good problem solving skills, self-reliant
  • Experience in a similar position in an international environment beneficial
  • SAP experience will be an advantage

 

We offer

  • A chance to work in one of the fastest growing company in Poland
  • Satisfying job and opportunity to gain new, valuable experience in international environment
  • Great and friendly culture and work environment
  • Private medical care for you to keep an eye on your health
  • Pension plan, insurance plan and attractive annual bonus
  • Work in Brzesko or Kraków with partially remote work possibility (with required onboarding trainings in Brzesko).

 

If you are a current CANPACK employee, please apply through your Workday account.

CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law or not related to job requirements, unless such distinction is required by law.

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