Software Product Manager, Customer Operations

About the Company

Omnidian

Seattle, WA, USA

51-100

<div class=" vc_custom_1624028873842"> <div id="text-block-61ba35573537d" class="mk-text-block jupiter-donut- intro-text"> <p>Omnidian was founded by solar industry vets and was launched in 2016. Today, Omnidian is responsible for the oversight of over 1,500 Megawatts of energy generation.</p> </div> </div> <div class=" vc_custom_1619479283834"> <div id="text-block-61ba3557355b8" class="mk-text-block jupiter-donut- "> <h4><strong>Engineering End-To-End Peace Of Mind</strong></h4> </div> </div> <div class=" vc_custom_1623788130974"> <div id="text-block-61ba3557357c2" class="mk-text-block jupiter-donut- "> <p>What sets Omnidian apart is that we&rsquo;ve engineered a powerhouse peace-of-mind experience by committing ourselves to unparalleled excellence in three areas:</p> <ul> <li><strong>People</strong>. We hire people who are&nbsp;<em>passionate</em>&nbsp;about the Omnidian family, the customer care experience, and the global community. That&rsquo;s why Omnidian has been named one of the&nbsp;<em>Top 100 Places To Work</em>&nbsp;for three consecutive years.&nbsp; Our culture, service commitment, and ethical standards are second to none.</li> <li><strong>Technology</strong>. We develop innovative technology that goes far beyond traditional monitoring. Our service teams have 24/7 access to your solar system&rsquo;s performance, and our advanced remote diagnostics identify underlying issues (like snow, soiling, or component part failures). When we call you, we&rsquo;re already working on a solution to provide you with a hassle-free ownership experience and a guaranteed return on your investment.</li> <li><strong>Customer Experience</strong>. We are obsessed with delivering the most amazing customer experience. In fact, service excellence is our crown jewel and how we maintain one of the industry&rsquo;s highest 5-star ratings.&nbsp; &nbsp; Our clients tell our brand story for us. Check out our&nbsp;<a href="https://www.omnidian.com/our-story/about-omnidian/">Google service ratings</a>.&nbsp; We do.&nbsp; Every week.</li> </ul> </div> </div> <p>&nbsp;</p>