Operational Support

Operational Support 

Middlewich 

Salary from £27,498 to £32,350

Permanent 

Closing Date:  24/05/2025 

Help us create a better future, quicker! 

At SP Energy Networks our focus is on harnessing technology and innovation to create the networks of the future. Our team is building a dynamic network to meet the changing demands for electricity and increasingly, renewable electricity – safely, securely and sustainably in the communities we serve. 

At SP Energy Networks, we know people are central to building a better future, quicker and we are seeking new talent to join our team. 

What you’ll be doing 

As Operational Support you’ll manage all correspondence and communication within the business ensuring that all customer contacts are dealt with in accordance with relevant processes. You’ll liaise with external suppliers and other business areas, printing and collation of information to assist in the generation of work packs. Provide administration and management support to varied district operations, building daily/weekly resource planning programmes including maintenance, investment activities, time writing and zone management reporting on KPI’s. 

• Production and delivery of reports and management information within agreed timescales 

• Liaison with external suppliers and other business areas Printing and collation of information to assist in the generation of work packs 

• Contribute as an effective team member of District team. 

• Ensure quality standards are maintained in all activities performed. 

• Ensure awareness of and comply with Company Health, Safety and Environmental requirements on issues as they arise. 

• Managing CCT’s 

• Back-office administration 

• Support cut out replacement programme 

What you’ll bring 

• Adaptability, flexibility, motivated and positive attitude 

• A strong results-focussed project delivery ethic 

• Excellent communication skills with individuals at all levels 

• Strong customer focus. 

• Ability to produce consistently high volumes of accurate work and work under pressure 

• Ability to adapt quickly to new procedures and process improvements  

• Ability to take personal ownership of, and resolve, project issues 

• Aptitude to learn any required additional IT skills 

• Experience in a multi-stranded project support/co-ordination role or equivalent role 

• Experience in SAP, CCT and Cintellate systems 

• General knowledge of the Operations, Maintenance and Construction Businesses activities. 

As a minimum, you will demonstrate: 

• Educated to GCSE or equivalent standard  

• Computer literacy – e.g. Microsoft Office suite 

What’s in it for you  

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.   

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include: 

• 36 days annual leave 

• Holiday purchase – perfect your work/life balance with extra annual leave 

• Share Incentive Plan and Sharesave Scheme 

• Payroll giving and charity matched funding  

• Technology Vouchers – save more and spread the cost of your technology purposes 

• Count us in – pledge to reduce carbon emissions and help fight climate change 

• Electric Vehicle Schemes – to help you transition to green/clean driving 

• Cycle to Work scheme and public transport season ticket loans 

• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments 

• Life Assurance (4x salary) 

• Access to Savesmart financial wellbeing support 

• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more 

Why SP Energy Networks 

SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network – connecting infrastructure like wind farms into the electricity system. It’s a role that puts us right at the heart of Scotland’s ambition to be Net Zero by 2044. And we’re taking it very seriously. We’re investing >£5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation. 

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in. 

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.