Bike Mechanic (e-bikes)

about 2 years ago
Full time role
Berlin, BE, DE... more
Berlin, BE, DE... more

Job Description

ABOUT ZOOMO

At Zoomo, we're leading the charge in enabling our vision to transition every urban mile to light electric vehicles (LEV) that are accessible to build carbon-neutral cities. To that end, we are building the world’s most convenient, affordable, and safe e-bike platform.

In the short span since the founders went full time in 2019, Zoomo has raised over $30M from some of the world’s savviest investors and built world-leading utility e-bikes and a disruptive business model for their distribution and maintenance. We're a fast-growing start-up with a global footprint across Australia, France, United Kingdom, United States, and the Philippines, where we. are now the trusted partner to some of the world's leading and most innovative companies like Uber, DoorDash, Domino’s, Pizza Hut, Wholefoods, Gorillas, Just Eat, Getir, and many more.

THE ROLE

At Zoomo we seek people who are fun, energetic, customer-friendly, and hard working. We’re looking for a customer-obsessed problem solver. The e-bike mechanic is exceptionally important; you’re the backbone of Zoomo and the key to our success where you will play an essential part in ensuring our customers have a great experience!

Responsibilities

  • Assembly and inspection of new bikes before adding them to the fleet management system.
  • Repair and servicing of bikes to the highest of standards as expected by Zoomo.
  • Diagnose required services, fault find and service Zoomo e-bikes to enable them to return to the rider in a safe and fully operational condition.
  • Perform inspections on available fleet and returns to ensure no cosmetic damage, all electronics components and other essential components are fully functioning.
  • Ensure that the workshop is kept tidy and in tip-top shape.
  • Promote our values when interacting with Zoomo riders and suppliers.

Requirements

  • Experience working as a bike mechanic (electric or not), we are willing to consider candidates coming from other fields such as car or motorcycle mechanics.
  • Qualifications or training related to bicycle mechanics or equivalent experience would be ideal but not essential.
  • Working knowledge of how bikes are assembled and repaired
  • Familiarity with all types of bikes and accessories
  • Experience with e-bikes or lithium ion batteries
  • Relevant industry experience (cycling, food delivery, mobility, technology)
  • Flexibility to work shifts and remotely in different sites
  • To be able to work as part of a team, collaborating with the Zoomo teams worldwide
  • Strong administrative skills and ability to keeping a log of stock
  • A passion for bikes!

Benefits

At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper-growth mode with plenty of opportunities for personal development, including

  • A competitive salary on offer
  • Autonomy and ownership of the work you do.
  • Monthly team outings & events
  • Complimentary e-bike* subject to availability
  • Global fun with a team spread from Australia, United States, Philippines, France & MORE!
  • Working at a well-funded start-up with a strong leadership team and global presence.
  • The chance to be part of an organisation in hyper-growth with plenty of opportunity for personal development.
  • The full support of an experienced management team in helping you meet your targets and your professional goals.

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