Experience Designer

almost 2 years ago
Full time role
London, England, GB... more
London, England, GB... more

Company

OVO Energy is an independent energy technology company and supplier. The company was launched in 2009. OVO Energy is set ...

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Job Description

Location: Any of our offices or Home Based

We’re making zero carbon happen

We’re OVO Group, a big family of companies united by a single vision: to get to zero carbon, fast. 

We call this Plan Zero – and it shows how we’ll be fighting the climate crisis and transforming the way people use energy over the next decade. To do this, we need the sharpest minds. Are you up for the challenge?

Do great green things with OVO Energy

So much has changed since we launched in 2009.  Our goal remains the same though: make energy cheaper, greener, and simpler. Just as it was on day one.

Everyone belongs at OVO

Our aim is to build a diverse and inclusive movement: teams of brilliant people, with unique talents, skills, passions, and experiences. 

We encourage everyone to join us, whatever your gender identity, race, ethnicity, sexual orientation, age, life experience, or background. So please come as you are – we can’t wait to meet you.

Where in the world of OVO will I be working?

You’ll be joining our OVO-wide community of researchers and designers. We help teams see through the eyes of real people – understanding their context, motivations, and needs.We use a variety of tools and methods to make the greatest impact.

What will I be doing?

We're looking for a Mid Level Designer to join our Experience Design team responsible for creating experiences that surprise and delight our members across multiple energy and decarbonisation products.

Key responsibilities include:

  • Rapid prototyping and testing potential solutions, and understanding how to run lean and iterate continuously.
  •  Design user journeys, service maps, documentation, user flows and wireframes.
  • Use different research techniques to organise tests and understand user needs. And get stakeholders involved in the research process
  • Working in line with our design system, accessibility standards and patterns. Contribute to our standards and frameworks.
  • Use various tools for sketching, collaborating, prototyping and communicating design. We love Figma and Miro!
  • Take an agile and lean approach to software development. We use tools like Jira and Confluence.
  • Collaborate with Product and Engineering colleagues. Facilitate workshops and design sprints.
  • Develop a strong technical knowledge of our products and services
  • Measure the impact of your team's work against business objectives and user needs

Ideally you will have:

  • Skilled in building strong relationships across multiple teams
  • Experience in agile, lean, evidence-based and human-centred design frameworks 
  • Able to simplify complex ideas and communicate them clearly
  • High attention to detail
  • Thrive in a fast-paced environment

Brilliant benefits for a world-changing team

Our people are at the heart of Plan Zero. That’s why we offer plenty of green benefits and progressive policies to make you feel at home.

For starters, you’ll get 34 days of holiday (including bank holidays).

Then there’s Flex Pay. It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer:

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

 

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