Operations Analyst

Dandelion is looking for a Field Operations Data Analyst to help scale the adoption of geothermal heating and cooling by using data to answer the most pressing questions about our business. In this role you will collaborate across all operations departments to ensure there is high data availability and impactful BI solutions. You are obsessive about using data to solve problems.  You thrive in a startup setting, where every day is different and the problems that you’re tackling often don’t have established solutions. You are exceptionally thorough and have a bias for action. If you love working with people and data to tell stories and provide insights that drive important decisions, this role is for you.

Key Responsibilities:

• Leverage data to inform operations strategy
• Own projects that span disparate groups with varying levels of technical fluency
• Communicate findings as well as recommendations to key stakeholders 
• Build out data availability and business intelligence solutions for the operations team
• Perform exploratory analyses and in-depth research on large data sets to uncover, size, and advocate for opportunities for improvement
• Build a data-driven culture wherever you turn, from working with managers on KPIs, to partnering with engineers on data models, to making sure that all decisions accurately utilize the most powerful data available
• Working knowledge of DBT, Tableau, Python and analytics packages (Pandas, Numpy, etc.)
• Working knowledge of notebooks (Google Colab, Jupyter, etc)
• Contribute to open-source projects

About You:

• 2+ years of full-time working experience in quantitative analysis roles
• Advanced SQL skills
• Strong experience using BI tools to effectively convey information
• Strong problem solving skills, analytical aptitude, and numerical dexterity
• Strong communication skills with both technical and non-technical audiences
• Self-motivated to deliver on ambiguous projects with incomplete or dirty data
• Demonstrated track record of project ownership
• Natural curiosity to seek out better solutions or processes
• You care about improving the state of renewable energy; you’d love to make geothermal heating and cooling accessible to homeowners everywhere

Benefits/Perks:

• Health/Dental/Vision insurance
• 401k plan
• Stock/Equity options
• Paid Sick and Vacation time (PTO)
• Training support including on-the-job and virtual/online-based courses

You’ll love working at Dandelion because:

We’re solving the world’s hardest problems. You’ll have the opportunity to pioneer renewable heating and cooling from the ground-up (literally). There’s no established playbook for fighting climate change, so your work will be messy, challenging, and build a better, cleaner world.

We’re good people. It sounds simple, and it is. We are passionate, vision-driven, low-ego, and treat one another with kindness and respect. We challenge ideas here, not people.

We hold each other accountable. We celebrate our wins and learn from our losses. We’re honest, realistic, and transparent across all areas of the business, every day -- not just at our monthly all-hands meeting.

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Since spinning out of Google X in 2017, Dandelion Energy has been an energy innovation company working to electrify home heating. We create and install geothermal heat pumps to replace fossil-fueled furnaces and boilers. We’ve grown into an organization of over 100 employees and have become the largest residential geothermal heat pump installation company in the United States. Our carbon impact to date is the equivalent to taking over 25,000 cars off the road... and that impact is accelerating with our growth!

Our cross-disciplinary team consists of experts in geothermal, drilling, heat pump software engineering, HVAC installation, solar and solar financing, behavioral economics, and high-growth operations amongst other backgrounds. With the potential to catalyze and scale a widespread transition to sustainable and affordable heating and cooling, our work is both complex yet rewarding. We are working to create a wholesale shift in how people heat and cool their homes — join us!