HR Operations Global Delivery Specialist – Global Mobility

Location:

Krakow, Lesser Poland, Poland

Job ID:

R0092285

Date Posted:

2025-05-14

Company Name:

HITACHI ENERGY SERVICES SP. Z O.O.

Profession (Job Category):

Quality Management

Job Schedule: 

Full time

Remote:

No

Job Description:

We are looking for an experienced Senior Professional to join our Global HR Operations team to lead the implementation/change and continuous improvement of HR processes in line with Global Mobility/Project Workers policies and procedures.

In this position you will be accountable for working closely with the Center of Expertise (CoE) Leaders and stakeholders on design and improvement of processes and systems in the area of responsibility. You will develop the HR Operations approach, ensure proper hand-offs and transfer of work to HR Operations for standard, repeatable and quality execution.

You will report to the Global Delivery Expert for Compensation & Benefits.

How you will make an impact

• Accountability for Delivery:​ 

Using the knowledge of processes and tools provide clarity on tasks and standard ways of working to support speed and quality of delivery. Ensure Delivery Teams are properly trained about new processes and/or enhancements and that there is full clarity on execution. Identify risks and coach the teams to mitigate these them. Support and propose continuous improvement activities with both CoE, HR Ops delivery teams and other GPOs/GDEs. Coach the GM teams within HR Ops and identify skill gaps and opportunities for development. ​Design shared metrics and KPIs to improve service model and quality. Monitor Internal Controls performance and derive improvement actions where appropriate. Serve as Tier 2 and Tier 3​ and use issue management as a driver for change . ​Set up process for regular monitoring of data quality and follow-up actions . Serve as deputy to the Global Delivery Expert for C&B, providing support and assuming responsibilities as needed to ensure continuous and efficient operations.

• ​Process Co-Owner:​

Understand the CoE strategy and help operationalize processes and tools. ​​Use broad data, process and systems expertise on HR processes (GM; ELC; C&B) to influence CoE decisions and provide visibility into interactions with other areas and possible conflicts .Continuously engage with CoE Process Owners & Delivery Teams to understand pain points and gaps and propose ways to streamline & improve, always considering end-to-end delivery. ​Ensure proper documentation, Knowledge, Control & Change Management of the process​ are established and maintained. Own change management within HR Operations​ and work together with CoE on communication and change management towards the broader HR Function and our customers. Drive translation of Change Requests into actions for HR Ops​

• Collaboration:

Establish and maintain close interaction, communication and two-way feedback between HR Operations and HR CoE teams. Drive smart decision making to foster brilliant employee’s experience. Regularly assess progress with key stakeholders to keep our approach dynamic as the organization evolves. Be an active and collaborative member of the Global HR Processes and Governance Team to strengthen and develop the HR Operations strategy, develop further efficiencies.Eensure consistency of management approaches and sharing of best practices.

Your background

• Education & general experience:

Bachelor’s Degree and a minimum of 5 years of experience in HR CoEs or HR Operations working with cross functional and cross culture teams

• Area knowledge & experience:

Basic understanding of legal and regulatory requirements in context of international assignments, including work permits/visas, tax differences, and social security agreements or -obligations. Experience in leading or implementing complex system/process related projects in partnership with CoEs. Sound HR Operations & project management experience

• Soft skills:

High degree of client orientation and service mind-set . Ability to build relations across various teams / countries / culturesExcellent communication skills (oral, written and presentation skills)

• Work approach:

​ High degree of structure and self-organization and result orientation, Lean methodologies experience

• Hard skills:

​ Strong analytical skills, initiative and ingenuity to solve complex problems and implement remedial measures

• Tools experience:

Tech-savvy, with strong ability to navigate and utilize various software tools. Workday skills are a plus

• Language skills:

​ Fluent in English (oral and written)

More about us:

About Hitachi:http://www.hitachienergy.com/

We offer:

• Contract of employment

• Flexible work mode -hybrid or remote- depends on candidate location

• We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. We can provide more information during the recruitment process. 

• Growth possibility:  training budget  &  training platform,  changing role withing organization

• Possibility to gain experience in  international enviromnent

• Possibility to work   for industry leader in green energy solution

Recruitment process:

• Screening with recruiter

• Meeting with manager 1-2x

• Offer

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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