Brand Ambassador

Welcome to the future of energy
We are both an electricity retailer and a tech platform and we think there is no better way to address our greatest challenge, climate change, than with the combination of those two.
Through our proprietary tech platform, Kraken, we are changing the way people interact with their energy company - by making it approachable, low cost, easy-to-understand, and most importantly, 100% renewable.  We’ve distinguished ourselves by being named 2020’s Energy Provider of the Year, which highlights our commitment to exceptional customer service. In many markets we are a leading employer on Glassdoor for best places to work.
Octopus Energy has an exciting opportunity for a Brand Ambassador to join our new direct field and face to face sales teams.
You’ll be taking part in a brand new concept within face to face venue sales as a direct employee of Octopus Energy. We’re changing the landscape of traditional field marketing and re-inventing face to face sales.
Here at Octopus, we’re working hard to reinvent face to face marketing by combining better customer data, our innovative tech platform (Kraken Technologies) with local targeted marketing in order to create more detailed and engaging conversations. 

What you'll do

• As a Brand Ambassador, you’ll be at the frontline of our brand and as such, you’re responsible for showing the best of Octopus Energy. 
• You’ll be working on both door to door and in retail spaces talking to prospective customers and seeing if we’re the right supplier for them, being the first experience many people have with Octopus Energy.
• Your role will be to ensure every conversation you have delivers excellent customer service. 
• You will value meaningful, honest conversations, which allow customers to make informed choices and you will pride yourself on ensuring that every interaction is of the highest quality.
• You’ll portray and uphold the brand values and be passionate about our (potential and existing) customers - always putting their needs first!

What you'll have

• 1+ year of experience in face to face sales will be essential (although it doesn't have to be in energy).
• An understanding of face to face sales or face to face customer service.
• Clearly demonstrate a proven track record of success within a customer facing role.
• The ability to work collaboratively with your colleagues in order to influence and inspire.
• Honest, focused, and committed to delivering the highest levels of customer service.
• Demonstrate a positive proactive approach towards organizational change.
• Experience of working autonomously.
• Excellent verbal and written communication skills with the ability to tailor communication style to achieve maximum impact upon relevant situations and audience.
• Adaptable personal style able to receive constructive feedback on standards of performance and behavior.
• Must be prepared to go door-to-door visiting customers or travel to retail spaces.
• Bilingual english/spanish preferred but not required.

Octopus Energy has Covid-19 safety measures in place for safe in-field sales and in-office employee interactions. Employment for this position is contingent upon being fully vaccinated against Covid-19. Vaccine verification will be required. Requests for an exemption may be approved by the company based on applicable medical or religious reasons, and subject to reasonable accommodation(s). Octopus Energy will also provide all employees Personal Protective Equipment (PPE) as needed.

Why else you'll love it here

• Great medical, dental, and vision insurance options including FSAs.
• Unlimited paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.
• 401(k) plan with employer match.
• Parental leave. Biological, adoptive and foster parents are all eligible. 
• Pre-tax commuter benefits.
• Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance. 
• Equity Options: every Octopus employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such. 
• Modern office or co-working spaces depending on location.
• Base salary + uncapped commission
• Wondering what the salary for this role is? Just ask us! When on a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!

If this all sounds like you then we'd love to hear from you.
At Octopus, we're looking for genuinely decent people who are honest and empathetic. Our commitment is to provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation.