Business Analytics, Senior Manager

Who you are

• You are a strong communicator and have experience leading a team
• You are excited to develop your team’s technical skill sets and application of analytics
• You love thinking strategically about the business problems to solve as well as rolling up your sleeves
• You love translating business problems into analysis and uncovering data-driven answers
• You have worked in a consulting setting as well as an operational capacity
• You are comfortable writing scripts in Python, R and/or SQL
• You know how to use clear storytelling and visualizations to make non-technical business stakeholders understand problems based on the analytics
• You are practical, resourceful and know how to use your team’s skills to provide actionable solutions
• You love wearing many hats from representing the Operations team as a product manager to extracting the business insights from a complex analysis
• You are adept at request intake, scoping, prioritization and stakeholder engagement to ensure effective progress on key initiatives
• You care deeply about our customers’ and using data to make them more successful

Key Responsibilities

• Lead by example, mentor and develop analytics team members 
• Model and calculate the performance of customers and define changes/recommendations
• Fundamentally identify the risk to the company 
• Continuously evaluate the impact certain factors play in performance 
• Develop a deep understanding of the strategic risks associated with operating in energy markets
• Build out ability to ID revenue-at-risk and margin-at-risk reporting that could then help prioritize Market Ops and Sales effort
• Identify gaps in our data analytics stack/process and champion / document them to our product and engineering teams
• Vast knowledge in the identification of key metrics that measure and drive long-term health of the business
• Endeavor to create new data-driven approaches for the purpose of generating business insights through data analytics, information visualization and addressing unanswered business issues in a proactive manner
• Identify opportunities to apply rigorous analysis methods to formulate actionable insights
• Curate, triage and guide analytics work, prioritizing projects with strategic valueLeads definition of metrics that track the business’s performance 
• Validate, interpret and create reports and presentations for leadership and relevant stakeholders
• Guarantee high data-quality and reliability across the business
• Present results to non-technical stakeholders and advocate for data driven decision making across the organization
• Identify software and tools that improve team performance
• Drive the day-to-day analytical approaches and explore solutions to particular problems
• Manage long-term prioritization of the business’s overall analytical needs and opportunities
• Defines the business questions that need to be answered 
• Define appropriate analytics models in addition to identifying and readying relevant data sources for analysis
• Develops programs meant for improving the understanding of the use of data, which improves decision-making across the business 

Qualifications

• Must have had at least 7 years of working experience as a data analyst, preferably working as a Senior Data Analyst in a fast-paced and complex business setting
• Proven and successful experience in the execution of data analytics initiatives, leading to the development of useful insights and the improvement of a business’s performance and driving top-line growth
• History of success leading analytics and an analytical team as well as vast experience working with a wide range of data in order to predict financial metrics for a business 
• Demonstrated experience building and leading quantitative analyses as well as experience building response and risk models for a business 
• Technical stack experience: Snowflake, Salesforce, Redash, Jupyter notebook, python, R and/or SQL, SQL server reporting services, Tableau, analysis services, or any other data visualization tools
• Communication Skills: Excellent communication skills in both written and verbal 
• Ability to create reports and presentations for leadership and key stakeholders. These reports must be engaging, clear, concise, and convincing, having been tailored in such a manner that will suit and appeal to the audience at hand
• Self-motivated
• Proactive: take initiative and go beyond call of duty
• Exceptional problem-solving skills, work comfortably in a cross-functional setting 
• Work comfortably with business senior executives
• Take accountability for the business’s performance
• A degree in the STEM field (preferred)
• An MBA (preferred)
• Strategic experience within a high growth organization (preferred)