This role is based in Alabang office, requiring full-time in-office work, with hours from 8:00 AM to 5:00 PM CET<p style="text-align:inherit;"></p><p style="text-align:left;"><b>Responsibilities / Tasks</b></p><ul><li>Manages the daily billing processes for spare parts and service projects within NAM service.</li><li>Responds to customer inquiries in a timely and professional manner on billing questions (email, phone, portal, etc.)</li><li>Efficiently creates (within SAP or MS Axapta), audits, and transmits invoices via mail, email, or customer portals.</li><li>Manages customer information and company information related to online portals and ERP customer account set up (billing addresses, terms, etc.)</li><li>Interface with Customer Service Representation (CSRs) to correct and/or address any sales order related billing errors to ensure prompt payment to GEA upon delivery of the invoice.</li><li>Communicates with customers on any billing related needs for their accounts.</li><li>Works with other departments (Collections, Sales, Division, Region etc.) in a timely and professional manner.</li><li>Balances open tasks with other staff support priorities within the team or department when known.</li><li>Other service department tasks and assignments as directed by as assigned by department manager.</li></ul><p style="text-align:inherit;"></p><p style="text-align:left;"><b>Your Profile / Qualifications</b></p><ul><li><h3>Preferably an<span> accounting or business degree or commensurate experience in inside sales billing support</span></h3></li><li><h3>3-5 years in a billing role (preferably business to business) supporting inside sales to demanding industrial customers.</h3></li><li><h3>Able to provide business support to a multi-location team efficiently and accurately</h3></li><li><h3>Computer literacy including knowledge of SAP, MS Axapta, CRM, MS Office, or ability to quickly learn business software application</h3></li><li><h3>Ability to efficiently work with online customer payment portals and order management screens.</h3></li><li><h3>Able to multi-task and work under pressure.</h3></li><li><h3>Self-motivated and highly organized. Must be able to work independently and as part of a team.</h3></li><li><h3>Open vacancy is on US Eastern Time work shift (8AM-5PM EST)</h3></li></ul><p style="text-align:inherit;"></p><p style="text-align:left;"><span><b>Did we spark your interest?</b><br>Then please click apply above to access our guided application process.</span></p>

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<div id="ember59" class="ember-view organization-about-module__content-consistant-cards-description"><span class="lt-line-clamp__raw-line">GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group specializes in machinery, plants, as well as process technology and components. GEA provides sustainable solutions for sophisticated production processes in diverse end-user markets and offers a comprehensive service portfolio.</span></div>
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Accounts Receivable Senior Billing Analyst

This role is based in Alabang office, requiring full-time in-office work, with hours from 8:00 AM to 5:00 PM CET<p></p><p><b>Responsibilities / Tasks</b></p><ul><li>Manages the daily billing processes for spare parts and service projects within NAM service.</li><li>Responds to customer inquiries in a timely and professional manner on billing questions (email, phone, portal, etc.)</li><li>Efficiently creates (within SAP or MS Axapta), audits, and transmits invoices via mail, email, or customer portals.</li><li>Manages customer information and company information related to online portals and ERP customer account set up (billing addresses, terms, etc.)</li><li>Interface with Customer Service Representation (CSRs) to correct and/or address any sales order related billing errors to ensure prompt payment to GEA upon delivery of the invoice.</li><li>Communicates with customers on any billing related needs for their accounts.</li><li>Works with other departments (Collections, Sales, Division, Region etc.) in a timely and professional manner.</li><li>Balances open tasks with other staff support priorities within the team or department when known.</li><li>Other service department tasks and assignments as directed by as assigned by department manager.</li></ul><p></p><p><b>Your Profile / Qualifications</b></p><ul><li><h3>Preferably an<span> accounting or business degree or commensurate experience in inside sales billing support</span></h3></li><li><h3>3-5 years in a billing role (preferably business to business) supporting inside sales to demanding industrial customers.</h3></li><li><h3>Able to provide business support to a multi-location team efficiently and accurately</h3></li><li><h3>Computer literacy including knowledge of SAP, MS Axapta, CRM, MS Office, or ability to quickly learn business software application</h3></li><li><h3>Ability to efficiently work with online customer payment portals and order management screens.</h3></li><li><h3>Able to multi-task and work under pressure.</h3></li><li><h3>Self-motivated and highly organized. Must be able to work independently and as part of a team.</h3></li><li><h3>Open vacancy is on US Eastern Time work shift (8AM-5PM EST)</h3></li></ul><p></p><p><span><b>Did we spark your interest?</b><br>Then please click apply above to access our guided application process.</span></p>

Accounts Receivable Senior Billing Analyst

About the Job

About the Company

GEA

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