Sr. Manager, Customer Supply Chain (Remote)

Impossible Foods was founded to transform the global food system and reduce the impact of climate change by making the world’s most delicious, nutritious, and sustainable meat, fish, and dairy — from plants.
Through the revolutionary work of our world-class R&D team, we’re inventing efficient, sustainable ways to transform ingredients from plants into meat, fish, and dairy foods that deliver all the pleasures and nutritional benefits consumers demand, without the negative environmental or public health impact.
Our flagship product, Impossible™ Burger, uses 96% less land, 87% less water and generates 89% less greenhouse gas emissions than conventional beef from cows. And the burger is just the beginning. We’re working on recreating every animal product, from chicken to fish, with plant-based ingredients that are vastly better for people and the planet. 
Impossible Foods has experienced spectacular growth over the last few years, and we continue to lead all aspects of the plant-based revolution – from discovery and innovation to commercial production and consumer education. We’re building an amazing team of brilliant, collaborative, mission-driven individuals who take pride in using their diverse skills to contribute to a better world. Our core values include leading with heart, thinking like scientists, and doing the right thing, and our employees embody these attributes in their work every day. 
Want to join the movement? You can help us solve the most urgent, important challenge facing the world today (and have fun doing it). Check out our job opening below:
We are looking for a Senior Manager to collaborate with key retail/club accounts and internal partners [customer operations, demand planning, supply planning, logistics, sales, npi] to drive customer success. Act as a supply chain consultant to guide operational change with the goal to deliver product success through high in-stock performance.

You Will:

• Identify the current state of Impossible’s retail supply chain, set a vision for a successful end-state and develop a plan with cross-functional partners to achieve the vision.
• Develop a deep understanding of the retail customer's distribution strategy and success metrics and build supply chain relationships and strategic approach with our key retailers.
• Develop reporting and analytics that track customer supply chain KPIs and targets (i.e. OTIF, forecast accuracy, etc.)
• Own and manage Impossible’s retailer supply chain from warehouse to store shelf.
• Partner with sales to build a strategic joint success plan with identified objectives and metrics to drive efficient inventory levels and high product availability across the network.
• Work closely with the sales & customer operations to identify, prioritize and drive forward adoption of supplier programs and needed support from a logistics standpoint. Drive clear execution programs to improve Impossible’s supply position (customer scorecards) among the major retailers.
• Understand customer channel business landscape to build impactful roadmaps to improve existing and new product launches.
• Co-lead with sales the evolution of playbooks to position distributors for high success for promotional/LTO programs.
• Utilize distributor consumption and industry metrics to derive insights and use these to drive greater distributor engagement.
• Build relationships with distributors & internal partners to improve the overall value chain.
• Champion service improvement initiatives across the distributors and Impossible’s distribution network.

You Have:

• Master’s degree (or Bachelor's + experience) in Operations, Supply Chain or similar field and 8-12 years of experience.
• End-to-end supply chain management experience, with a focus on warehouse strategy, logistics, retail distribution and retailer fulfillment strategy.
• Demonstrated ability in customer facing roles together with related operations experience within food, beverage or CPG.
• Broad understanding of policies, processes and systems relating to retail distributor operations.
• Direct experience working with key accounts (Costco, Walmart, Target, etc) is a must.
• Experience with Customer Success Methodologies.
• Proven influencing skills.
• Experience with temperature controlled / perishable supply chain.
• Strong analytical skills including reporting / dashboard experience in Tableau, data warehousing and metrics development.
• Strong written and oral communication skills.
• Self-starter/learner that can drive cross-functional projects.
• Ability to work independently as a member of a remote team.
• Familiarity with retailers systems & portals (e.g. Retail Link)

(Colorado only*) Minimum salary of $124,250 + equity + benefits.  
Note: Disclosure as required by sb19-085 of the minimum salary compensation for this role when being hired to work based in Colorado.
At Impossible Foods, safety is our priority. Our obligation to our employees (and their families and communities) includes providing a fully vaccinated workplace. It is widely recognized that vaccination is by far the safest and most effective tool for protecting ourselves and our community against the spread of Covid-19. For the sake of our employees, their families, and communities, Impossible Foods will require vaccination by February 1, 2022 for all US-based employees who are on-site at one of IF’s facilities or co-manufacturing facilities; are in a position that requires them to be in person with co-workers, customers, clients, or contractors; or are traveling on behalf of the Company, including attending any in-person Company-sponsored event.
Impossible Foods Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 
Depending on your location, the California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here: https://impossiblefoods.com/careers/notice. By submitting your application, you are agreeing to our use and processing of your data as required.
If the ability to work remotely is indicated, this role can be performed from any US state except for Alaska, New Mexico, Oklahoma, Hawaii, and Wisconsin.
This role is not eligible for Visa Sponsorship.