Location:Istanbul, Marmara, TurkeyJob ID: R0087846Date Posted:2025-06-17Company Name:HITACHI ENERGY TURKEY ELEKTRIK SANAYI ANONIM SIRKETIProfession (Job Category):Sales, Marketing &amp; Product ManagementJob Schedule: Full timeRemote:NoJob Description:The Opportunity Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great Innovation<div>We are looking for our next “Customer Support Supervisor” who will be able to demonstrate knowledge in Hitachi Energy, with below qualifications;</div>How you will make impact:<ul><li>Leading the execution of aftersales projects and ensuring that all related activities are executed in accordance with company procedures, contract specifications, quality standards, health and safety, environment requirements, cost/profitability targets, and scheduling goals.</li><li>Assisting Project Controlling to define all provisions, including scope scheduling, and risk management plans.</li><li>Identifying, qualifying, quantifying, and managing risk calculation, while ensuring that all opportunities are identified and pursued.</li><li>Building and maintaining strong relationships with internal and external stakeholders, acting as a key contact for customer enquiries and an escalation point for project issues.</li><li>Ensuring that the service activities comply with relevant environmental policies, health and safety guidelines.</li><li>Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</li></ul>Your background<ul><li>Associate or high school degree in Electrical department</li><li>4-5 years of experience in Site Service, Testing and Commissioning in Power Transformer.</li><li>Safe working practices and risk assessment skills in high voltage environments</li><li>Good command of spoken and written English and Turkish.  </li><li>Demonstrated experience in project scope, schedules, and subcontractors’ management.</li><li>Being committed to excellence, customer, and action oriented, decision making and according to situation flexibility.</li><li>Ability to read and interpret electrical and panel diagrams.</li><li>Knowledge of MS Office applications.</li><li>Having a valid driving license and no obstacles for traveling.</li></ul>More About UsWe pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.For this role, depending on grade and experience, we offer the following employee benefits;*Access to a comprehensive wellbeing program,*Private health insurance,*Transportation allowance.<h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Customer Support Supervisor - Power Transformers

Location:Istanbul, Marmara, TurkeyJob ID: R0087846Date Posted:2025-06-17Company Name:HITACHI ENERGY TURKEY ELEKTRIK SANAYI ANONIM SIRKETIProfession (Job Category):Sales, Marketing &amp; Product ManagementJob Schedule:&nbsp;Full timeRemote:NoJob Description:The Opportunity Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great Innovation<div>We are looking for our next “Customer Support Supervisor” who will be able to demonstrate knowledge in Hitachi Energy, with below qualifications;</div>How you will make impact:<ul><li>Leading the execution of aftersales projects and ensuring that all related activities are executed in accordance with company procedures, contract specifications, quality standards, health and safety, environment requirements, cost/profitability targets, and scheduling goals.</li><li>Assisting Project Controlling to define all provisions, including scope scheduling, and risk management plans.</li><li>Identifying, qualifying, quantifying, and managing risk calculation, while ensuring that all opportunities are identified and pursued.</li><li>Building and maintaining strong relationships with internal and external stakeholders, acting as a key contact for customer enquiries and an escalation point for project issues.</li><li>Ensuring that the service activities comply with relevant environmental policies, health and safety guidelines.</li><li>Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</li></ul>Your background<ul><li>Associate or high school degree in Electrical department</li><li>4-5 years of experience in Site Service, Testing and Commissioning in Power Transformer.</li><li>Safe working practices and risk assessment skills in high voltage environments</li><li>Good command of spoken and written English and Turkish. &nbsp;</li><li>Demonstrated experience in project scope, schedules, and subcontractors’ management.</li><li>Being committed to excellence, customer, and action oriented, decision making and according to situation flexibility.</li><li>Ability to read and interpret electrical and panel diagrams.</li><li>Knowledge of MS Office applications.</li><li>Having a valid driving license and no obstacles for traveling.</li></ul>More About UsWe pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with&nbsp;us – in work and out.For this role, depending on grade and experience, we offer the following employee benefits;*Access to a comprehensive wellbeing program,*Private health insurance,*Transportation allowance.<h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.&nbsp;</h2>

Customer Support Supervisor - Power Transformers

About the Job

About the Company

HITACHI ENERGY

Similar Jobs

Senior Operations Expert – Power Transformers APMEA

Senior Operations Expert – Power Transformers APMEA

R&D Project Manager - Power Transformers

R&D Project Manager - Power Transformers

Customer Support Specialist - Power Transformers

Customer Support Specialist - Power Transformers

Tendering Specialist - Substation Automation & Protection

Tendering Specialist - Substation Automation & Protection

Senior Sales Support Engineer

Senior Sales Support Engineer

Group Manager - Engineering and Technology (Transformers)

Group Manager - Engineering and Technology (Transformers)

Senior R&D Engineer – Transformer Dielectrics and insulation design

Senior R&D Engineer – Transformer Dielectrics and insulation design

Senior Sales Specialist - Substation Protection and Control

Senior Sales Specialist - Substation Protection and Control

PQ Service Sales Support

PQ Service Sales Support

Field Service Technician - Transformers

Field Service Technician - Transformers