<p>Transdev is a leading public transport company, delivering high quality transportation services around the world. We offer integrated &amp; multimodal mobility solutions that contribute to the development of territories &amp; the well-being of their inhabitants.</p>
<p>Our teams use our wealth of local knowledge and international experience to bring public transport services to the heart of communities.</p>
<p>Because moving is essential to meet, work... or simply to live, our purpose is to empower freedom to move every day thanks to safe, reliable and innovative solutions that serve the common good.</p>
<p>We are actively involved in the energy transition and bridging the social divide. We connect and reconnect people &amp; communities, the rural to the urban, providing solutions tailored to the needs of our customers and passengers.</p>
<p>We share and act for the collective, to contribute to the well-being of society and to create opportunities and progress. We care about people and the environment, in order to achieve reliable and sustainable mobility. We dare to take up challenges and step out of our comfort zone to always offer the best solutions and innovations in response to tomorrow's challenges. We are proud to make 11 million people travel daily across 5 continents. We are people serving people. And mobility is what we do.</p>

Network Specialist

<div><span><b><span>Network Specialist</span></b></span></div><div><span>&nbsp;</span></div><div><span>The Network Specialist works in support of the goals of the Network Operations and establishes</span></div><div><span><span>positive and effective working relationships with transportation providers and other related agencies to establish superior partnerships between Transdev Health Solutions and the Transportation Provider Network. The Network Specialist provides support to new providers acclimating to Transdev Health Solutions’ processes and serves as a resource for existing providers.</span><span> This position is remote supporting the Ohana, HI contract. </span><span>&nbsp;</span><b><span>&nbsp;</span></b></span></div><div><span>&nbsp;</span></div><div><span><b><span>&nbsp;</span></b></span></div><ul><li><span>Competitive starting pay of $18.00 - $19.00 per hour</span></li></ul><div><span><b><span>&nbsp;</span></b></span></div><div><span><b><span>Benefits include:</span></b></span></div><ul><li><span><span>Vacation: minimum of two (2) weeks</span><span>&nbsp;</span></span></li><li><span>Sick days: 5 days</span></li><li><span>Holidays: 7 days </span></li><li><span>Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.</span></li></ul><div><span>&nbsp;</span></div><div><span><b><span>&nbsp;</span></b></span></div><div><span><b><span>Benefits may vary depending on location policy. The above represents the standard Corporate Policy.</span></b></span></div><div><span>&nbsp;</span></div><div><span><b><span>Key Responsibilities: </span></b><span>&nbsp;</span></span></div><ul><li><span><span>Assist with recruiting and onboarding new transportation providers</span>&nbsp;</span></li><li><span><span>Assist dispatch with identifying providers on trips in which no provider is available</span>&nbsp;</span></li><li><span><span>Develops and maintains positive working relations with the Provider Network</span>&nbsp;</span></li><li><span>Respond to emails, phone calls and written requests from transportation providers and internal customers while providing consistent and accurate information</span></li><li><span><span>Host monthly Transportation Provider meetings</span>&nbsp;</span></li><li><span><span>Ensures all transportation provider complaints are tracked, investigated, and resolved within specified timeframes</span>&nbsp;</span></li><li><span><span>Train providers on Transdev Health Solution’s policies, procedures, and processes</span>&nbsp;</span></li><li><span><span>Responsible for coaching/counseling providers to enforce policies and procedures and overall performance</span>&nbsp;</span></li><li><span>Perform additional duties and responsibilities as needed and/or assigned</span></li></ul><div><span><b><span>&nbsp;</span></b></span></div><div><span><b><span>Qualifications:</span></b><span>&nbsp;</span></span></div><ul><li><span>High School Diploma or General Education Degree (GED) required.</span></li><li><span>Two years related experience and/or training preferred </span></li><li><span>Must be professional and customer service oriented with the ability to provide exceptional customer service via phone and email.</span></li><li><span>Ability to proficiently operate a computer and&nbsp;Microsoft Word, PowerPoint, and Excel, Teams, and Outlook proficiency.&nbsp;</span></li><li><span>Ability to remain organized and pay close attention to detail.</span></li><li><span>Ability to accurately conduct primary and secondary research.</span></li><li><span>Ability to read and comprehend instructions, short correspondence, and memos.&nbsp;&nbsp;</span></li><li><span>Ability to write correspondence and effectively present information.&nbsp;</span></li><li><span>Ability to effectively prioritize multiple tasks and deadlines.</span></li><li><span>Ability to complete assignments with minimal supervision and direction.</span></li></ul><div><span><b><span>Requirements:</span></b><span>&nbsp;</span></span></div><ul><li><span>Reliable, high-speed internet connection.</span></li><li><span>Able to work remotely with no interruptions.&nbsp;</span></li><li><span>Must be able to work flexible hours and accommodate advanced-notice schedule changes.</span></li><li><span>Must pass a pre-employment drug test and background check.&nbsp;</span></li><li><span>Must provide a complete and verifiable employment history.&nbsp;</span></li></ul><div><span><b><span>Physical Requirements:</span></b></span></div><ul><li><span>Must be able to work shifts or flexible work schedules as needed.</span></li><li><span>The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.</span></li><li><span>Work environment may be a combination of both indoors and outdoors. </span></li></ul><div><span>&nbsp;</span></div><div><span>&nbsp;</span></div><div><span><span>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact </span><a href="mailto:us.HR.TalentAcquisition@transdev.com"><span>us.HR.TalentAcquisition@transdev.com</span></a><span>&nbsp;</span></span></div><div><span><b><span></span></b></span></div><div><span><b><span>Drug-free workplace: </span></b><span>&nbsp;</span></span></div><div><span></span></div><div><span>Transdev maintains a drug-free workplace. Applicants must:</span></div><ul><li><span>Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).</span></li><li><span>Successfully pass a pre-employment drug screen.</span></li></ul><div><span>&nbsp;</span></div><div><span><b><span>About Transdev</span></b><span>: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.&nbsp; </span></span></div><div><span>&nbsp;</span></div><div><span><span>Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at </span><span><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.transdevna.com%2F&amp;data=05%7C02%7CMegan.Marren%40transdev.com%7C0256080c77f24c1e408908dd33f4afe1%7Cb4518aa80d3e4d10bc774cd7dede3446%7C0%7C0%7C638723848187648562%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=aMSGFOwZX9QTEKKUjiJ%2BmB8ynweh8xJqMcezCddRfJA%3D&amp;reserved=0"><b><span></span></b></a><b><a href="http://www.TransdevNA.com">www.TransdevNA.com</a></b></span></span><span> or watch an overview video at </span><span><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fyoutu.be%2FilO5cv0G4mQ&amp;data=05%7C02%7CMegan.Marren%40transdev.com%7C0256080c77f24c1e408908dd33f4afe1%7Cb4518aa80d3e4d10bc774cd7dede3446%7C0%7C0%7C638723848187668402%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=4Bidq8mOcemPIJFOtx0EjYJ98uro9Kf4j3HUjYWfGqE%3D&amp;reserved=0"><b><span></span></b></a><b><a href="https://youtu.be/ilO5cv0G4mQ">https://youtu.be/ilO5cv0G4mQ</a></b></span><span>&nbsp;</span></div><div><span>&nbsp;</span></div><div><span><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.</span><span>&nbsp;</span></span></div><div><span><span>Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.&nbsp; Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.</span><span>&nbsp;</span></span></div><div><span><span>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.</span><span>&nbsp;</span></span></div><div><span><span>&nbsp;</span></span></div><div><span><span>California applicants:&nbsp; Please </span><a href="https://transdevna.com/california-employee-privacy-policy/"><span>Click Here</span></a><span> for CA Employee Privacy Policy.</span></span></div>

Network Specialist

About the Job

About the Company

Transdev

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