Field Quality Technician

The Field Quality Technician will support the Field Quality Engineering Team. The Quality Technician will use test equipment to evaluate and investigate components. This position will work with cross-functional teams to improve Zoox products. The Technician will use their technical background to perform failure analysis on vehicles and at the bench, record their findings, and communicate critical information to the cross-functional team.

Responsibilities

• Review JIRA tickets for correct and complete data, update tickets accordingly with relevant information pertaining to investigations
• Receive field return parts into inventory
• Use electronic and mechanical test equipment to diagnose and troubleshoot field components from test fleet vehicles
• Read technical drawings and CAD to understand parts and assemblies
• Communicate with cross-functional teams and participate in meetings and activities to improve products
• Develop and document troubleshooting techniques
• Work with the Reliability Team to identify and communicate trends
• Create/update Quality documents

Qualifications

• Willing/able to travel up to 25% of the time locally & within the U.S. on an as-needed basis
• Ability to read technical drawings and understand CAD models
• Broad technical background with mechanical and electrical systems
• Strong failure analysis abilities
• Experience performing root cause analysis
• Ability to interpret FMEA

Bonus Qualifications

• Desired A.S./B.S. in Mechanical Engineering or Electrical Engineering
• 2 to 5 years of experience
• Automotive, EV, or Aerospace experience
• Experience building test equipment

Vaccine Mandate
Employees working in this position will be required to have received a single dose of the J&J/Janssen COVID-19 vaccine OR have completed the two-dose Pfizer or Moderna vaccine series. In addition, employees will be required to receive a COVID-19 booster vaccine by the earlier of (1) April 15 or (2) within two months of becoming eligible for the booster vaccine.
Employees will be required to show proof of vaccination status upon receipt of a conditional offer of employment. That offer of employment will be conditioned upon, among other things, an Applicant’s ability to show proof of vaccination status. Please note the Company provides reasonable accommodations in accordance with applicable state, federal, and local laws.
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
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A Final Note:You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.