Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>Lead analysis of warranty returns from Vibracoustic customers, ensuring proper report out which meets customer timing and expectations</li><li>Work with Quality and Engineering teams to document containment actions, root causes and corrective actions.</li><li>Act as the point of contact with customer from initial contact through final closure of a warranty concern.</li><li>Analyze data available in customer warranty portals to identify and manage potential warranty risks/trends.</li><li>Perform warranty reporting on a monthly basis and maintain open issues lists.</li><li>Participate in APQP activities, driving lessons learned into product designs and processes.</li><li>Manage efforts to reduce warranty costs Support warranty negotiations as necessary</li></ul><h1>Qualifications:</h1><ul><li>Bachelor degree in Engineering or equivalent engineering/technical experience</li><li>3+ years of experience as warranty engineer in automotive industry</li><li>Advanced mathematical skills, with working knowledge of advanced statistical methods, APQP and root cause analysis</li><li>Proficient with Word, Excel and Powerpoint</li><li>Strong verbal and written communication skills, with ability to present technical material direct to customer</li><li>High organization skills, with ability to ensure completion of tasks within required deadlines</li><li>Rational/productive negotiation skills.</li><li>Advanced English level</li></ul>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Vibracoustic de México S.A. de C.V.

Freudenberg e-Power Systems is one of the world's leading suppliers of emission-neutral energy systems for heavy-duty applications. With its experience and expertise in battery and fuel cell technology, the company offers tailor-made solutions, in particular combined systems, for sustainable and economical e-mobility. With over 800 employees, Freudenberg e-Power Systems supports its customers from application development through to production, commissioning and service.
The company is part of the global Freudenberg Group, which has four business areas: Seals and Vibration Control Technology, Nonwovens and Filtration, Household Products as well as Specialties and Others. In 2022 the Group generated sales of more than 11 billion euros and employed more than 50,000 associates in around 60 countries.

Warranty Engineer

Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>Lead analysis of warranty returns from Vibracoustic customers, ensuring proper report out which meets customer timing and expectations</li><li>Work with Quality and Engineering teams to document containment actions, root causes and corrective actions.</li><li>Act as the point of contact with customer from initial contact through final closure of a warranty concern.</li><li>Analyze data available in customer warranty portals to identify and manage potential warranty risks/trends.</li><li>Perform warranty reporting on a monthly basis and maintain open issues lists.</li><li>Participate in APQP activities, driving lessons learned into product designs and processes.</li><li>Manage efforts to reduce warranty costs Support warranty negotiations as necessary</li></ul><h1>Qualifications:</h1><ul><li>Bachelor degree in Engineering or equivalent engineering/technical experience</li><li>3+ years of experience as warranty engineer in automotive industry</li><li>Advanced mathematical skills, with working knowledge of advanced statistical methods, APQP and root cause analysis</li><li>Proficient with Word, Excel and Powerpoint</li><li>Strong verbal and written communication skills, with ability to present technical material direct to customer</li><li>High organization skills, with ability to ensure completion of tasks within required deadlines</li><li>Rational/productive negotiation skills.</li><li>Advanced English level</li></ul>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Vibracoustic de México S.A. de C.V.

Warranty Engineer

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About the Company

Freudenberg

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