Program Manager, Recruiting Operations

about 2 years ago
Full time role
Seattle, WA, US... more
Seattle, WA, US... more

Job Description

Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and automation, and supported by a broad, ever-growing set of features that benefit both sides of the marketplace.

We’ve been honored to work with some great companies, such as Unilever, The Home Depot, and Procter & Gamble. We’ve also been backed by world-class investors, including Google, YCombinator, Fidelity, Greylock Generation, Lone Pine, T. Rowe Price, Baillie Gifford and the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, Starbucks, and others. We are proud to have been named a CNBC Disruptor 50 Winner (3x), a Fast Company World Changing Idea, a LinkedIn Top Startup, a Forbes' Best Startup Employer, one of Fortune Magazine's 'Impact 20' list, a best place to work in Washington State, a BloombergNEF Pioneer winner, and more.

This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help us transport the world with endless capacity and zero waste.


About You:
As a member of the people team, you will play an essential role in scaling a high-performing recruiting team, standardizing and automating key processes to increase efficiency and quality. In this role, you will build ongoing programs and training to better equip recruiters and interviewers to deliver on hiring goals. You will serve as a trusted partner to your recruiting counterparts, learning and development, and associated leadership driving quality and consistency across the board.

You will:

  • Maintain ownership over candidate engagement as well as internal engagement surveys and results .
  • Audit and establish an ongoing mechanism to manage Lever user access to drive confidentiality for candidates (both internal and external).
  • Develop re-engagement strategy to leverage internal candidate pool, Internal sourcing process, reapplication process and more
  • Develop new documentation tool (SOP) for interview loop scheduling and depreciate existing google doc system and partner strongly with the recruiting coordinator team
  • Support ongoing maintenance of Lever email templates, including linked content, interview feedback forms, and offer letter templates.
  • Maintain Lever oversight to audit adoption of new processes, systems and expectations 
  • Continue to participate in weekly recruiting meetings and syncs to ensure strong alignment and partnership. 
  • Partner with our L&D team on various programs like Bar Raiser, Interview Training and more
  • Partner with finance to manage recruiting expenses including: Vendor relationships (Lever, LinkedIn, Glassdoor) and related tools (such as candidate assessment platform). 
  • Manage partnership with legal and external immigration firms on visa policies and processes. Provide updates and support to recruiting partners as needed. 
  • Support ongoing management of candidate assessment tools and relevancy to applicable roles. Current: eSkill
  • Lead weekly ATS troubleshoot sync with IT to identify and track changes, pain points and improvements
  • Monitor Glassdoor profile trends and facilitate internal response or related actions

We're looking for someone who has:

  • Minimum 5 years experience in HR, Recruiting or people related role
  • Prior experience in program management or process development for recruiting and/or HR. 
  • Successful partnership with internal teams to deliver on project timelines and objectives
  • Strong experience with HR and Recruiting tools (ATS, HRIS, LinkedIn, etc)
  • Passionate about Convoy’s mission and high talent bar 
Benefits:
Employees' wellbeing is top of mind for the Convoy team. Outside of offering excellent medical, dental, and vision benefits, we also offer the following: 

* On demand mental and emotional health benefits through Lyra 
* On demand primary care through 98.6
* Generous paid time off
* Paid parental leave program 
* Fertility benefit solutions via Progyny
* Child-care and adult/elder-care options through Bright Horizons
* Opportunity to join and contribute to one of our Employee Resource Groups
* Ability to make a real world impact!

Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!

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