Senior IT Specialist

Do well by doing good.

Ready for a challenge? 

EnergySage is the leading online marketplace for solar and other clean energy technologies and the most-visited solar energy website in the country: Last year, 10 million people used our content and tools to research and evaluate solar, batteries, community solar and other energy products and services. Our brand is trusted by consumers, thought leaders, and the media. Check out our coverage in the New York Times, the Wall Street Journal, and the Washington Post. 

We are a team of passionate, collaborative, authentic individuals who are dedicated to making renewable energy options more accessible and affordable to consumers. Currently we are ~70 employees and growing rapidly. 

Read more about our company and our team: energysage.com/about-us/company/.

Senior IT Specialist

The Senior IT Specialist is responsible for EnergySage’s computer equipment, software (nearly all cloud-based), and networks to ensure seamless team operations as we navigate the return to a physical office and a rapidly growing, hybrid workforce utilizing in-person and remote collaboration tools.

Your expertise in analyzing and managing our current systems and assets, recommending and implementing new solutions and upgrades, and providing training will power our efficiency and support our significant growth. 

The Senior IT Specialist, reporting to the Chief Technology Officer, will join the Engineering Team in Boston, MA during an exciting time in EnergySage’s expansion.

What you’ll do:

• Help define IT strategy, architecture and processes.
• Continuously analyze current processes, technologies, and vendors to identify areas of improvement (equipment procurement & provisioning, account setup).
• Maintain essential IT operations, including operating systems, security tools, applications, email systems, laptops (we're a Mac shop), software and office. infrastructure: WiFi/network, teleconferencing equipment, printers and office phones.
• Handle business-critical IT tasks and systems administration: account (de)provisioning, equipment purchasing, equipment (de/re)provisioning, inventory management; including setting up equipment and accounts for new hires.
• Troubleshoot hardware and software issues related to internal IT.
• Deliver software support, mostly MacOS and cloud applications such as GSuite, Dropbox, and 1Password.
• Ensure the security of our endpoints, networks, and cloud applications including email security and single sign-on.
• Train employees on software, hardware, and security best practices.

What we look for: 

• 2-5 years of experience working in IT Operations.
• Excellent working knowledge of computer systems, security, network and systems administration, and teleconferencing systems.
• Strong critical thinking, problem solving, project management and decision making skills.
• Strong attention to detail.
• Firm grasp on IT infrastructure and operations best practices.
• Bachelor’s/Associate’s Degree, or equivalent experience, in Information Technology, Computer Science, Information Systems, or a related field.

We are EnergySage.

As the leading online comparison-shopping marketplace for rooftop solar, energy storage, community solar, and financing, EnergySage is accelerating the adoption of clean energy by improving consumer access and affordability. Our user-friendly platform is built on the principle of consumer empowerment through unbiased information, transparency, and choice. As we grow and enter new markets, we seek team members who bring new perspectives, skills, and energy that will propel us to accomplish the challenging work we have ahead.

Confidence can sometimes hold us back from applying for a job - but we believe there's no such thing as a 'perfect' candidate. So, however you identify and whatever background you bring, please apply if this is a role that would make you excited to come into work every day and help bring renewable energy to the broader market. 

EnergySage is committed to building a workplace that welcomes and encourages diverse perspectives. We believe that the most successful teams actively and authentically engage individuals with varied experiences and skillsets. 

EnergySage is an equal opportunity employer and prohibits discrimination and harassment of any kind. Applicants from a broad range of backgrounds are encouraged to apply.

Our Values

• Consumer First: Our top priority is to serve and empower consumers through transparency, equitable access to information, and personalized interactions.

• Better Together: We recognize that we gain and give more through collaboration, partnership, and diversity of experience and perspective. We respect one another and are inspired by what we learn and achieve together.

• Integrity: We take personal ownership and pride in doing the right thing. Our consistency, competence, and high standards earn the reputation of “trusted advisors” with all of our stakeholders.

• Substantive Impact: We are committed to effecting and sustaining positive environmental, social, and market transformations through creativity, innovation, and persistence.

• Iterative Excellence: Our intellectual curiosity and bias toward action drive us to continuously learn, evaluate, iterate, and improve.