About the job Want to be the first step in a customer’s success story? Join Sensorfact as a Customer Onboarding Specialist and help businesses get the most out of our cutting-edge energy-saving solutions. Collaborate with a dynamic team and drive real impact! Read more below! What you will do: As a Customer Onboarding Specialist at Sensorfact, you will play a vital role in ensuring a smooth and efficient onboarding experience for our customers in the French market. You’ll help them seamlessly integrate our technology and maximize its value, all while delivering exceptional service. You'll work closely with internal teams to drive customer success and improve the onboarding process. Your responsibilities will include: <ul><li> Lead the digital onboarding process and ensure customer needs are met</li><li>Coordinate with internal teams to resolve installation issues quickly and efficiently</li><li>Serve as the main point of contact for customers, addressing questions and challenges</li><li>Identify upsell and cross-sell opportunities and pass them to Account Executives</li><li>Optimize the onboarding process based on customer feedback</li><li>Advise customers on sensor installation and measurement best practices, tailored to their needs</li></ul> Who are you: <ul><li>HBO level with 6+ months of relevant experience (sales, customer success/support) or a strong willingness to learn</li><li>French (native level), fluent English; knowledge of German or Spanish valued</li><li>Comfortable with onboarding tools and explaining technical products</li><li>A proactive problem solver with strong customer relationship-building skills</li><li><div style="text-align:left;">Able to manage multiple customers, prioritize tasks, and meet deadlines</div></li></ul> Why you will love working here: <ul><li>Employer pension contributions</li><li>NS business card for sustainable commuting</li><li>Exciting rewards through our employee referral program</li><li>27 vacation days to recharge</li><li>Remote work flexibility: Up to 2 months per year (based on performance and manager approval)</li><li>Onboarding, buddy system, and mentorship</li><li>Team-building activities, including Sales Week, outings, and company getaways</li><li>Free Friday lunch and healthy snacks</li></ul> #LI-FRANCESCA #LI-PANAGIOTA

Sensorfact offers smart energy savings in the manufacturing industry. The company is a smart advisor for the industry who translates sustainability to day-to-day language and specific actions. No complex sensor technology, no complex software and no complex business models. We make sustainability understandable and transparant.


Customer Onboarding Representative (French speaker)

About the job Want to be the first step in a customer’s success story? Join Sensorfact as a Customer Onboarding Specialist and help businesses get the most out of our cutting-edge energy-saving solutions. Collaborate with a dynamic team and drive real impact!&nbsp;Read more below! What you will do: As a Customer Onboarding Specialist at Sensorfact, you will play a vital role in ensuring a smooth and efficient onboarding experience for our customers in the French market. You’ll help them seamlessly integrate our technology and maximize its value, all while delivering exceptional service. You'll work closely with internal teams to drive customer success and improve the onboarding process. Your responsibilities will include:&nbsp;<ul><li>&nbsp;Lead the digital onboarding process and ensure customer needs are met</li><li>Coordinate with internal teams to resolve installation issues quickly and efficiently</li><li>Serve as the main point of contact for customers, addressing questions and challenges</li><li>Identify upsell and cross-sell opportunities and pass them to Account Executives</li><li>Optimize the onboarding process based on customer feedback</li><li>Advise customers on sensor installation and measurement best practices, tailored to their needs</li></ul> Who are you: <ul><li>HBO level with 6+ months of relevant experience (sales, customer success/support) or a strong willingness to learn</li><li>French (native level), fluent English; knowledge of German or Spanish valued</li><li>Comfortable with onboarding tools and explaining technical products</li><li>A proactive problem solver with strong customer relationship-building skills</li><li><div>Able to manage multiple customers, prioritize tasks, and meet deadlines</div></li></ul> Why you will love working here: <ul><li>Employer pension contributions</li><li>NS business card for sustainable commuting</li><li>Exciting rewards through our employee referral program</li><li>27 vacation days to recharge</li><li>Remote work flexibility: Up to 2 months per year (based on performance and manager approval)</li><li>Onboarding, buddy system, and mentorship</li><li>Team-building activities, including Sales Week, outings, and company getaways</li><li>Free Friday lunch and healthy snacks</li></ul>&nbsp;#LI-FRANCESCA #LI-PANAGIOTA

Customer Onboarding Representative (French speaker)

About the Job

About the Company

Sensorfact

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