Sales Strategy & Operations Analyst

about 2 years ago
Full time role
Remote... more
Remote... more

Company

Dandelion is a home geothermal company offering affordable geothermal installations that provide heating, cooling and hot water to homes by ...

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Job Description

Dandelion Energy is looking for a Sales Strategy and Operations Analyst to join our Growth Team. As a Sales Strategy and Operations Analyst, you will be the point person for processes, tools and reporting that support the day-to-day operations of the Sales and SDR teams. The tools span from contact center systems to call coaching platforms. Processes and reporting include everything from sales commissions to administering the referral program. Additionally, you will work with stakeholders across the Sales, Marketing and Operations teams to develop, execute and analyze results of strategic initiatives that enhance our productivity and drive company growth. A successful candidate must be process and detail oriented to successfully manage the critical tools and processes that support the SDR and Sales teams. The candidate must also apply an analytical approach when reviewing data such as funnel activity or results from strategic initiatives. Finally, the candidate must clearly communicate findings from data and their observations and present solutions that improve business outcomes.  

 

Key Responsibilities:

  • Manage the Growth Techstack which includes call, video conferencing, SMS, referral and call coaching tools; be the point of contact for troubleshooting problems and managing changes that impact internal users.
  • Process monthly commissions for the SDR and Sales teams and track rep-level performance against expectations and the performance improvement plan framework.
  • Analyze sales funnel data to identify and present areas of opportunity pertaining to sales processes, team and individual rep performance.
  • Work with key stakeholders across Sales, Marketing and Operations to rollout key initiatives, report on results and implement strategic shifts as needed.
  • Maintain up-to-date documentation of processes, policies, procedures and general sales knowledge on the Growth Team confluence pages.

About You:

  • Bachelor's Degree in Business or related fields.
  • 2 - 3 years of experience in a Sales Operations, Sales, Consulting or equivalent role.
  • Demonstrated ability to analyze data, obtain insights and implement process improvements.
  • Has worked in or alongside a sales organization in a prior role and understands fundamental concepts such as sales funnel, sales processes and tools. 
  • Excellent written and verbal communication skills. 

Benefits/Perks:

  • Health/Dental/Vision insurance
  • 401k plan
  • Stock/Equity options
  • Paid Sick and Vacation time (PTO)
  • 40-hour workweek, overtime available
  • Training support including on-the-job and virtual/online-based courses

 

You’ll love working at Dandelion because:

We’re solving the world’s hardest problems. You’ll have the opportunity to pioneer renewable heating and cooling from the ground-up (literally). There’s no established playbook for fighting climate change, so your work will be messy, challenging, and build a better, cleaner world.

We’re good people. It sounds simple, and it is. We are passionate, vision-driven, low-ego, and treat one another with kindness and respect. We challenge ideas here, not people.

We hold each other accountable. We celebrate our wins and learn from our losses. We’re honest, realistic, and transparent across all areas of the business, every day -- not just at our monthly all-hands meeting.

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Since spinning out of Google X in 2017, Dandelion Energy has been an energy innovation company working to electrify home heating. We create and install geothermal heat pumps to replace fossil-fueled furnaces and boilers. We’ve grown into an organization of over 100 employees and have become the largest residential geothermal heat pump installation company in the United States. Our carbon impact to date is the equivalent to taking over 25,000 cars off the road... and that impact is accelerating with our growth!

Our cross-disciplinary team consists of experts in geothermal, drilling, heat pump software engineering, HVAC installation, solar and solar financing, behavioral economics, and high-growth operations amongst other backgrounds. With the potential to catalyze and scale a widespread transition to sustainable and affordable heating and cooling, our work is both complex yet rewarding. We are working to create a wholesale shift in how people heat and cool their homes — join us!

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