Field Service Coordinator

about 2 years ago
Full time role
Denver, CO, US... more
Denver, CO, US... more

Company

Project Canary is a mission-driven B-Corp that helps reduce emissions in the energy, waste, and agriculture industries through independent assessment ...

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Job Description

Project Canary is a growth-stage, SaaS and certification company combatting climate-change from an incredible vantage point that can impact oil & gas, utilities, landfills, and ag. We are a Public Benefit Corp (B-Corp rating score 107) that helps monitor and mitigate emissions in the ESG landscape favored by communities and investors alike through independent data tied to carbon and environmental footprints.

Project Canary’s mission is to make net-zero a reality by quantifying climate change and putting actionable insights into the hands of the energy sector. Our diverse and inclusive team of operators, scientists, engineers, and sales leaders know how to network, hustle, and are change-makers by design. We ingest data from various sources, including our own proprietary environmental sensors/hardware, to calculate carbon emissions from different facilities in real-time displayed on a SaaS dashboard. The resulting independent, trusted data can inform the procurement of offsets in real-time using microtransactions, formulate a data driven ESG strategy that investors now demand, improve operations by identifying problem areas in minutes, and bolster customer engagement through radical supply chain transparency.

Initially, we are focused on the energy industry. With thousands of energy assets analyzed and hundreds of environmental and air quality sensors currently deployed, Project Canary is positioned better than anyone to provide empirical ESG data—and we have the ARR and growing pains to prove it.

Project Canary’s success is attributed to the motivation, skill, and teamwork of everyone. The team understands the importance of maintaining a culture where relationships are valued, feedback is crucial, and trust in each other and our products/services is paramount. If you enjoy a growth-stage environment, mission-driven work, we want to hear from you.

The Field Service Coordinator will be a part of the Operations team, managing logistics to enable our field technicians to meet customer expectations and project schedule.

Job Responsibilities:

  • Manage scheduling for unit installation and maintenance, minimizing travel distances and cost while maintaining high unit uptime
  • Coordinate shipment of units for new installations and maintenance components
  • Support the Lead Field Technician in solving logistics and hardware difficulties
  • Monitor ticketing system to ensure accurate and complete information is provided for customer communication and maintenance analytics
  • Collaborate with the supply chain manager to optimize stock of maintenance components
  • Collaborate with environmental solutions to ensure timely onboarding of customers
  • Coordinate drone operations and training for new field technicians
  • Manage compliance with safety requirements through customer platforms (e.g. ISNetworld)
  • Maintain organization and maintenance of field technician service vehicles and equipment

Requirements

Education and experience:

  • Minimum of 5 years of experience in field service and/or logistics, preference within energy or transportation
  • Ability to communicate complex problems concisely to other functional teams
  • Ability to adapt to changing priorities efficiently
  • Strong problem-solving and organizational skills
  • Vaccination required

Benefits

  • Full coverage of health, dental, and vision insurance
  • 401K company match
  • Student loan assistance
  • Salary range: $40,000 - $70,000 annual base
  • Stock options
  • World recognized work culture – ranked in top 5% of all B-Corps
  • Flexible work environment

Project Canary provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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