Junior Diagnostic and Rework Engineer

ZOOMO

Zoomo is leading the charge to enable movement within cities using the most efficient vehicle for their trip. Saving money, time and energy... whilst having fun. To that end we are building the world's most convenient, affordable and safe e-bike platform. We're a fast growing start up with a global footprint across the US, Australia, and the UK and are now the trusted partner to companies like Uber, DoorDash, Domino's, Pizza Hut, Wholefoods, Gorillas, Just Eat, Getir and many more. The business grew 6x last year and is forecast to grow 10x this year.

THE ROLE

We are looking for an electrical engineering student or recent graduate, looking to gain hands-on experience. You will support the local UK team with hands-on vehicle troubleshooting, failure analysis, and component reconditioning. Salvaging and reworking parts to minimise supply chain impact on repair productivity and to maximise the lifespan of our components, keeping key materials out of landfill. This role will help Zoomo to define a new industry benchmark for sustainability of light electrical vehicles. This is an exciting opportunity on the forefront of light electric vehicle development in the electro-mobility space and you will play a key role in us becoming the leading global provider of sustainable cargo and last mile delivery solutions.

Position Description:

• Design for Service Engineer - The successful applicant will develop and support activities within the Diagnostic and Rework department.
• Any successful applicant will be able to develop, and report deliverables within a customer focused project team.
• The role involves interaction with the Mechanic departments, and other areas of the business such as Hardware, Product and Fleet Ops and is critical to the success of the job role.
  

Duties will include;

• Capture requirements from the various customer technical interfaces.
• Formally document requirements and set success criteria / scope for delivery.
• Monitor, communicate and control tasks within the team.
• Work closely with the engineering teams in all deliverables to ensure project management milestones for time/cost/quality are met, tracking delivery and addressing potential slippage.
• Understand and communicate where projects cross over or impact other teams / departments and manage accordingly.

Requirements

Duties will include;

• Capture requirements from the various customer technical interfaces.
• Formally document requirements and set success criteria / scope for delivery.
• Monitor, communicate and control tasks within the team.
• Work closely with the engineering teams in all deliverables to ensure project management milestones for time/cost/quality are met, tracking delivery and addressing potential slippage.
• Understand and communicate where projects cross over or impact other teams / departments and manage accordingly.

Skills Required:

• A sound technical knowledge of light electric vehicle systems, with successful experience of technical analysis and problem resolution
• Understands quality and diagnostic activities with an ability to identify concerns and offer solutions to resolve

Skills Preferred:

• A university degree in science or engineering-related discipline and/or basic working knowledge of electronics
• Hands on experience of using diagnostic equipment such as multimeter, oscilloscope, CAN bus analyser

Experience Required:

• Successful experience of technical document definition and electrical / electronic systems knowledge applied to vehicle systems
• Good communication, interpersonal and presentation skills - with an ability to apply inventive ways to steer issues toward resolution
• Self motivated with the ability to deliver with minimum supervision
• Good level of IT literacy and the ability to analyse and present data using IT systems and Microsoft/GSuite Tool skill sets

Benefits

Benefits:

At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper-growth mode with plenty of opportunities for personal development, including:

• Basic Salary £21,500 to £25,500 (depending on experience)
• Flexible working hours and a hybrid remote/office work model.
• Tech Allowance
• Monthly Wellbeing Allowance
• Complimentary E-bike* (*subject to availability)
• The chance to be part of an organisation in hyper-growth with plenty of opportunity for personal development
• The full support of an experienced management team in helping you meet your targets and your professional development goals