Location:Jefferson City, Missouri, United States of AmericaJob ID: R0102049Date Posted:2025-08-06Company Name:HITACHI ENERGY USA INCProfession (Job Category):Quality ManagementJob Schedule: Full timeRemote:NoJob Description:Hitachi Energy is seeking Director of Quality &amp; Continuous Improvement. The role will be based in our world class Jefferson City, MO manufacturing site. The role will lead, develop, maintain, and manage a Quality Assurance (QA) Organization that is effective at ensuring compliance to all regulatory, customer and mandated requirements while driving continuous improvement of process controls to eliminate quality risks.Responsibilities include:<ul><li>Maintain and continuously improve the Quality Management System to meet customer, ISO 9000 and industry requirements.   </li><li>Establish the overall Quality Vision and utilize quality engineering tools and continuous improvement methods to drive quality excellence in our processes and products.  </li><li>Facilitate the resolution of customer quality issues and provide a professional interface that ensures effective communication with the customer and confidence that the issues are being resolved in a thorough, timely, and proactive manner.  </li><li>Strategically identify process gaps and risks in the Quality Management System and drive improved process controls to mitigate these risks.</li></ul><ul><li>Monitor performance of key quality measures (Cost of Poor Quality, customer complaints, internal failure rates, etc.) and utilize a data-driven, cross-functional, problem-solving approach to determine root causes of failures/defects.  Drive the implementation of effective corrective and preventive actions to prevent recurrence.</li></ul><ul><li>Provide guidance and arrange for training of staff. Provide administrative support to senior managers and advise supervisors regarding complex aspects of their assignments. Manage and document employee performance and implement responsive measures.</li></ul>Qualifications: •     Bachelor's degree and 10+ years of professional experience in Quality, Engineering, Operational Excellence, or Process Improvement, with 5+ years of experience managing Quality, Operational Excellence, or Process Improvement Professionals<ul><li>Preferred Proven expertise with ISO-9001 certification and the American Society of Quality’s body of knowledge for Certified Quality Engineer (CQE) and/or Manager of Quality and Operational Excellence (CMQ/OE).  </li><li>Preferred Experience auditing under industrial regulations (e.g. ISO, UL, ASQ, RABQSA, ANSI, ASME, etc.)</li></ul>•     Strong analytical skills, especially with data analysis, is heavily preferred - proven experience working with failure analysis, FMEA (Failure Modes &amp; Effects Analysis), test engineering, and/or product reliability, SPC, Process Capability, Process Performance Analysis is a plus•     Experience working with transformer systems and/or related technologies (electromagnetics, magnetics, induction systems, power electronics, power products, inverters) preferredEqual Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities <h2>Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website.  Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2></h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Director Quality & Continuous Improvement

Location:Jefferson City, Missouri, United States of AmericaJob ID: R0102049Date Posted:2025-08-06Company Name:HITACHI ENERGY USA INCProfession (Job Category):Quality ManagementJob Schedule:&nbsp;Full timeRemote:NoJob Description:Hitachi Energy is seeking Director of Quality &amp; Continuous Improvement. The role will be based in our world class Jefferson City, MO manufacturing site. The role will lead, develop, maintain, and manage a Quality Assurance (QA) Organization that is effective at ensuring compliance to all regulatory, customer and mandated requirements while driving continuous improvement of process controls to eliminate quality risks.Responsibilities include:<ul><li>Maintain and continuously improve the Quality Management System to meet customer, ISO 9000 and industry requirements.&nbsp; &nbsp;</li><li>Establish the overall Quality Vision and utilize quality engineering tools and continuous improvement methods to drive quality excellence in our processes and products. &nbsp;</li><li>Facilitate the resolution of customer quality issues and provide a professional interface that ensures effective communication with the customer and confidence that the issues are being resolved in a thorough, timely, and proactive manner. &nbsp;</li><li>Strategically identify process gaps and risks in the Quality Management System and drive improved process controls to mitigate these risks.</li></ul><ul><li>Monitor performance of key quality measures (Cost of Poor Quality, customer complaints, internal failure rates, etc.) and utilize a data-driven, cross-functional, problem-solving approach to determine root causes of failures/defects.&nbsp; Drive the implementation of effective corrective and preventive actions to prevent recurrence.</li></ul><ul><li>Provide guidance and arrange for training of staff. Provide administrative support to senior managers and advise supervisors regarding complex aspects of their assignments. Manage and document employee performance and implement responsive measures.</li></ul>Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree and 10+ years of professional experience in Quality, Engineering, Operational Excellence, or Process Improvement, with 5+ years of experience managing Quality, Operational Excellence, or Process Improvement Professionals<ul><li>Preferred Proven expertise with ISO-9001 certification and the American Society of Quality’s body of knowledge for Certified Quality Engineer (CQE) and/or Manager of Quality and Operational Excellence (CMQ/OE). &nbsp;</li><li>Preferred Experience auditing under industrial regulations (e.g. ISO, UL, ASQ, RABQSA, ANSI, ASME, etc.)</li></ul>•&nbsp;&nbsp;&nbsp;&nbsp; Strong analytical skills, especially with data analysis, is heavily preferred - proven experience working with failure analysis, FMEA (Failure Modes &amp; Effects Analysis), test engineering, and/or product reliability, SPC, Process Capability, Process Performance Analysis is a plus•&nbsp;&nbsp;&nbsp;&nbsp; Experience working with transformer systems and/or related technologies (electromagnetics, magnetics, induction systems, power electronics, power products, inverters) preferredEqual Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities <h2>Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. &nbsp;Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2></h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2>

Director Quality & Continuous Improvement

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HITACHI ENERGY

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