<p>Want to be part of transforming road freight – for good? Einride is showing the world a new way to move, based on the latest digital, electric and autonomous technologies. Through freight capacity as a service, we enable businesses around the world to accelerate towards their sustainability goals.<br></p><p>Founded in 2016, Einride became the first company in the world to deploy a cab-less autonomous electric vehicle on a public road (Sweden, 2019). In 2022, we were the first to successfully operate such a vehicle on a US public road. Today our award-winning technology has been launched across 8 countries (and counting). Our clients are some of the world’s biggest shippers, including Fortune 500 companies. We are also operating Sweden’s largest truck dedicated public charging network and counting.</p><h3>You will</h3><p>Your mission as Operational Account Manager will be to own your customer accounts and be responsible for their development and growth. The scope of the role also includes: </p><ul><li>Ensure customer satisfaction and compliance of service level agreements</li><li>Communicate with customer managers and report key performance indicators</li><li>Secure budget adherence and invoice approval</li><li>Ensure price adjustments, for example annual indexations</li><li>Develop operational solutions for dedicated accounts, to reduce cost and improve operational efficiencies, including upsell</li></ul><h3>We expect you to:</h3><p>Have several years of experience in a relevant business area with hands-on experience in road transport or logistics and a strong background in customer-facing roles, preferably with profit and loss responsibility. Besides that we expect that you: </p><ul><li>Have a proven ability to build strong client relationships and communicate effectively with stakeholders</li><li>Have a demonstrated track record of delivering individual business/operational improvement initiatives</li><li>Are independent and confident in acting, prioritizing and making decisions</li><li>Are fluent in Swedish and English</li></ul><p>If you, on top of this, also have experience from the growing EV industry or a start up/scale up environment it would be considered a plus. </p><p>This is a full-time position based in Stockholm or Gothenburg. You will be part of a truly diverse, high performing team with a common passion for sustainability and making things happen in an innovative way. We recommend that you submit your application as soon as possible since selection and interviews are held continually.</p><p>At Einride, we are innovators, building solutions the world has never seen before – but urgently needs. That’s why we take action, and it’s why we are always eager to be challenged. We know that our best innovations come from having a diverse mix of people, including those of different experiences, career paths, and walks of life. By coming together and sharing our perspectives openly – by disagreeing, discussing, and committing – we deliver greater impact.<br></p> 

<p>Part commercial enterprise, part revolutionary movement, Einride is bent on a complete transformation of the transportation industry. By challenging conventional thinking, by utilizing big data and cutting-edge technology &mdash; and by inspiring people to take responsibility for the planet and each other &mdash; Einride is making the movement of goods more intelligent: emission-free, safe, cost-effective, and ultimately, sustainable.</p>

Operational Account Manager

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About the Company

Einride

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