UX writer (contract)

Watershed is a software platform for running a world-class climate program. We measure our success in the carbon reduction achievements of our customers. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team.

We have offices in San Francisco and London and remote team members across the US and Europe. We hope that you'll be interested in joining us!

The role

Watershed is a first-of-its-kind software product that helps business develop and take action on their corporate climate strategies. We’re setting the groundwork for how businesses and their users think about corporate climate action and we need to create a language that makes this all possible.

Our tool sits at the intersection of enterprise data, emerging science, and government policy. There’s nothing simple about what we do, and that’s where the excitement and challenge lies. The success of our customers depends on excellent communication and design. Every noun, verb, and preposition matters in making our product clear and accessible to everyone.

To pioneer this work, we’re looking for someone who:

• Harnesses language to help our customers succeed by guiding them through flows, distilling complex concepts into clear prose, dubbing products with easy to understand names, amongst other methods
• Advocates for content design and proactively drives high-impact projects forward
• Cares deeply about the craft where no noun, verb, preposition, punctuation is too small a detail
• Collaborates in highly iterative cycles with design, marketing, product management, and other cross-functional colleagues to develop a consistent tone, voice, and vocabulary for all Watershed product areas
• Has a rich body of shipped work demonstrating the ability to take an audience and goal, and craft that into high quality in-product writing
• Write copy that evokes emotion and communicates a clear point of view for marketing and sales artifacts

Examples of things that you might work on at Watershed:

• Guide customers through an involved, annual carbon emissions measurement process
• Equip customers with the knowledge they need to effectively maneuver policy and regulation
• Set the tone and voice of the product and create artifacts that help the rest of the company adhere to it
• Name and create a taxonomy for our various products and features

FAQ

What's your approach to remote work?

Watershed is hiring team members on all US and EU time zones, and we're committed to growing a long-term distributed team. We have hub offices in San Francisco and London, and remote team members from Oregon to New Jersey to Ireland.  There may be certain jobs that need to be in San Francisco / London or certain locations, and will be specifically noted in the job description or in conversations.

What are Watershed's return-to-office plans?

We reopened our San Francisco office in mid-June, and treasure the energy and collaboration that comes from working together in person. We're particularly lucky to have a great rooftop outdoor space, where we can gather for lunch, one-on-one's, and the occasional outdoor whiteboarding session. We're also investing deeply to support remote as a first-class hub, with regular Zoom social times, an emphasis on transparency and written artifacts, and periodic offsites to gather everybody in person.

We're a COVID-cautious company. The office is currently open to vaccinated team members, and we'll pay close attention to vaccination and case rates to ensure it's safe for everybody.

Do I need X years of experience, climate experience, etc.?

No, Watershed is hiring team members with a broad range of prior experience, and we'd love to talk with you regardless of yours. We prioritize mentorship on the job.  There maybe certain jobs that will need X years of experience, and will be specifically noted in the job description.

What's the interview process like?

It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can very by role, but usual next steps are a skill or experience screen (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a (usually virtual) onsite interview after that if the screens go well. We prioritize transparency and lack of surprise throughout the process.