At Oshkosh, we build, serve and protect people and communities around the world by designing and manufacturing some of the toughest specialty trucks and access equipment. We employ over 18,000 team members all united by a common purpose. Our engineering and product innovation help keep soldiers and firefighters safe, is critical in building and keeping communities clean and helps people do their jobs every day.As a ServiceNow Lead Developer, you will serve as a technical leader within our Digital Technology team, responsible for the architecture and development of solutions and optimization of our ServiceNow platform. You will collaborate closely with business stakeholders and technical teams to design and deliver scalable, secure, and efficient solutions aligned with enterprise strategies and business goals. Additional responsibilities include driving process improvement, innovation, and building a culture based on the DT Competencies of customer obsession, agility, results, and entrepreneurship as well as the Oshkosh leadership traits.<div>WORK LOCATION </div><div>This position follows Oshkosh Corporation’s hybrid work model, with three days in-office and two days remote each week. </div><div>The preferred location for this role is at our Global Headquarters in Oshkosh, WI, with relocation assistance available for candidates who are not local. </div><div>However, we are also open to candidates based out of the following U.S. office locations: <ul><li>Frederick, MD </li><li>McConnellsburg, PA </li><li>Hagerstown, MD </li><li>Orlando, FL </li></ul></div>YOUR IMPACT<ul><li>Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements. </li></ul><ul><li>Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades. </li></ul><ul><li>Advanced knowledge of ServiceNow modules like ITAM, ITOM to drive best practices and efficiencies</li><li>Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution. </li></ul><ul><li>Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables. </li></ul><ul><li>Advanced experience with SDLC or Agile methodologies, ensuring on-time, within-budget delivery. </li></ul><ul><li>Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity. </li></ul><ul><li>Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities. </li></ul><ul><li>Ensure platform performance, data quality, and compliance with security standards. </li><li>Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI  </li><li>Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and APIs standards </li><li> Partner with cross-functional stakeholders and business leads to educate, present, and showcase design impacts and innovation.</li></ul><ul><li>Function as an agent for change in the process optimization and strategic planning for technology and business innovation</li></ul>MINIMUM QUALIFICATIONS<ul><li>Five (5) or more years of ServiceNow development or implementation experience</li><li>ITIL, COBIT, financial planning, budgeting, business acumen</li><li>Written and verbal communication, customer service, stakeholder alignment, relationship building, problem solving, critical thinking, leadership, coaching, delegation, design thinking</li></ul>STANDOUT QUALIFICATIONS<ul><li>Bachelors degree in Computer Science, Information Technology or related field</li><li>7+ years of experience managing enterprise IT platforms, including ServiceNow and/or integrations platforms like Boomi</li><li>Proven experience leading ServiceNow Implementations and custom development</li><li>Knowledge of ITIL, DevOps, and Agile Methodologies</li><li>Experience in AI/ML driven automation and self service solutions</li></ul>#LI-ML1Pay Range: $102,800.00 - $176,800.00<div><div><div><div><div><div><div>The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.</div></div></div></div></div></div></div>Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com.Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Moving the world forward Oshkosh is an industrial technology company of approximately 17,000 team members, that designs and manufactures some of the world&rsquo;s toughest specialty and access equipment under the brands of JLG&reg;, Hinowa, Pierce&reg;, Power Towers, MAXIMETAL, Oshkosh&reg; Defense, McNeilus&reg;, IMT&reg;, Jerr-Dan&reg;, Frontline&trade; Communications, Oshkosh&reg; Airport Products, Oshkosh&reg; AeroTech and Pratt Miller. We make a difference in people&rsquo;s lives by creating mission-critical equipment that serves the everyday hero. Our innovation is people focused and developed by sharing advances across our portfolio of companies. For us, it&rsquo;s about moving the world forward through building, serving and protecting communities. Our purpose: Make a difference in people&rsquo;s lives.

Lead Service Now Developer

At Oshkosh, we build, serve and protect people and communities around the world by designing and manufacturing some of the toughest specialty trucks and access equipment. We employ over 18,000 team members all united by a common purpose. Our engineering and product innovation help keep soldiers and firefighters safe, is critical in building and keeping communities clean and helps people do their jobs every day.As a ServiceNow Lead Developer, you will serve as a technical leader within our Digital Technology team, responsible for the architecture and development of solutions and optimization of our ServiceNow platform. You will collaborate closely with business stakeholders and technical teams to design and deliver scalable, secure, and efficient solutions aligned with enterprise strategies and business goals.&nbsp;Additional responsibilities include driving process improvement, innovation, and building a culture based on the DT Competencies of customer obsession, agility, results, and entrepreneurship as well as the Oshkosh leadership traits.<div>WORK LOCATION&nbsp;</div><div>This position follows Oshkosh Corporation’s&nbsp;hybrid work model, with&nbsp;three days in-office&nbsp;and&nbsp;two days remote&nbsp;each week.&nbsp;</div><div>The&nbsp;preferred location&nbsp;for this role is at our&nbsp;Global Headquarters in Oshkosh, WI,&nbsp;with relocation assistance available for candidates who are not local.&nbsp;</div><div>However, we are also open to candidates based out of the following U.S. office locations:&nbsp;<ul><li>Frederick, MD&nbsp;</li><li>McConnellsburg, PA&nbsp;</li><li>Hagerstown, MD&nbsp;</li><li>Orlando, FL&nbsp;</li></ul></div>YOUR IMPACT<ul><li>Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements.&nbsp;</li></ul><ul><li>Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades.&nbsp;</li></ul><ul><li>Advanced knowledge of ServiceNow modules like ITAM, ITOM to drive best practices and efficiencies</li><li>Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution.&nbsp;</li></ul><ul><li>Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables.&nbsp;</li></ul><ul><li>Advanced experience with SDLC or Agile methodologies, ensuring on-time, within-budget delivery.&nbsp;</li></ul><ul><li>Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity.&nbsp;</li></ul><ul><li>Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities.&nbsp;</li></ul><ul><li>Ensure platform performance, data quality, and compliance with security standards.&nbsp;</li><li>Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI&nbsp; </li><li>Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and APIs standards </li><li>&nbsp;Partner with cross-functional stakeholders and business leads to educate, present, and showcase design impacts and innovation.</li></ul><ul><li>Function as an agent for change in the process optimization and strategic planning for technology and business innovation</li></ul>MINIMUM QUALIFICATIONS<ul><li>Five (5) or more years of ServiceNow development or implementation experience</li><li>ITIL, COBIT, financial planning, budgeting, business acumen</li><li>Written and verbal communication, customer service, stakeholder alignment, relationship building, problem solving, critical thinking, leadership, coaching, delegation, design thinking</li></ul>STANDOUT QUALIFICATIONS<ul><li>Bachelors degree in Computer Science, Information Technology or related field</li><li>7+ years of experience managing enterprise IT platforms, including ServiceNow and/or integrations platforms like Boomi</li><li>Proven experience leading ServiceNow Implementations and custom development</li><li>Knowledge of ITIL, DevOps, and Agile Methodologies</li><li>Experience in AI/ML driven automation and self service solutions</li></ul>#LI-ML1Pay Range: $102,800.00 - $176,800.00<div><div><div><div><div><div><div>The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.</div></div></div></div></div></div></div>Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com.Oshkosh Corporation is a merit-based Equal Opportunity Employer.&nbsp;Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Lead Service Now Developer

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About the Company

Oshkosh Corporation

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