Associate, Quality Assurance (Remote)

about 2 years ago
Full time role
Emeryville, CA, US... more
Emeryville, CA, US... more

Job Description

SCS Global Services (SCS) is a global leader in third-party certification, auditing, testing services, and standards. Established as an independent third-party certification firm in 1984, our goal is to recognize the highest levels of performance in environmental protection and social responsibility in the private and public sectors, and to stimulate continuous improvement in sustainable development. SCS holds itself to the highest standards in the industry and has been accredited by numerous accreditation bodies covering over 50 different certification systems, including food and agriculture, forestry, greenhouse gas, indoor air quality, sustainable furniture and biofuels.

Essential Duties and Responsibilities
  • Support the Quality Assurance Department in developing and monitoring quality management systems, policies and procedures to improve the efficacy and services delivery of the company; 
  • Conduct internal audits as lead auditor or audit team member for all programs and affiliates subject to internal audits; 
  • Support program personnel in developing functional program documentation that ensures Quality System compliance; 
  • Provide support to program personnel prior to and during internal and accreditation/external audits; 
  • Manage external witness assessments and support coordinating office assessments with various accreditation bodies
  • Manage document control process and client satisfaction surveys; 
  • Support management of the Internal Audit Portal to ensure that programs address and follow-up on internal and external findings; 
  • Support monitoring of auditor qualifications to ensure that programs’ auditors meet program and corporate requirements
  • Develop tools and systems for greater efficiency; 
  • Other responsibilities, as needed.

The above description is intended to describe the general nature and level of work being performed.  It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.  All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Qualifications
  • Two years professional experience in relevant fields ideal;
  • Applied experience in the quality assurance or project management fields ideal; 
  • Fluency in Mandarin or Portuguese preferred;
  • Excellent organizational, writing, presentation and verbal communication skills are required; 
  • Exceptional attention to detail; 
  • Ability to prioritize and learn quickly is required;
  • Initiative and ability to handle multiple concurrent projects and work independently,
  • Responsive and adaptive personality; 
  • Excellent computer skills are essential: fluency in Word, Excel, Outlook, and PowerPoint required, with proficiency in other programs and database management systems preferred; 
  • Strong understanding of third-party certification initiatives ideal; 
  • Excellent technical writing skills.
  • Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination required. Medical and religious accommodations will also be considered.
Education and Experience  
  • Minimum undergraduate BA or BS degree in relevant discipline

Physical Requirements

  • Sit 6+ hours per day. Keyboarding 6+ hours per day. Must be able to speak and listen to employees and vendors in person and on the phone.

Physical Requirements

This is an office-based job. Sit 6+ hours per day. Keyboarding 6+ hours per day. Must be able to lift and carry 15 pounds. Must be able to speak and listen in person and on the phone. Auditing may require international travel and extensive hours in the field. Must be able to walk and hike on rugged terrain and work in varying climates and outdoor environments.

 

The above description is intended to describe the general nature and level of work being performed.  It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

 

*SCS, Working Remotely:

At this time, SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce.

As part of our remote work, we want to ensure that our employees have what they need to work from home. We provide our new employees with a computer and can offer assistance in acquiring ergonomic necessities.

EEOC Statement:

SCS Global Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS Global Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

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