About Oshkosh Defense, an Oshkosh companyOshkosh Defense stands behind those who dedicate their lives to protecting others.  As an industry-leading tactical vehicle manufacturer, every day we strive to meet or exceed our customers' ever-changing needs with next generation defense technologies and advanced systems.  We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions.JOB SUMMARY: The Team Member Care Administrator will be responsible for supporting and coordinating the team member leave of absence experience, including medical, family, military, and other types of non-work-related leaves. This role plays a key part in ensuring leave processes are timely, accurate, and aligned with our People First Culture, with an emphasis on care, support, and clear communication during life events. In addition to leave administration, the role provides general HR administrative support across areas such as attendance data entry, recordkeeping, project coordination, and employee file management. This position collaborates with team members, Defense leadership, UAW leadership, COEs, process owners, and third-party administrators to promote overall team member well-being and operational excellence.ESSENTIAL DUTIES AND RESPONSIBILITIES:  These duties are not meant to be all-inclusive and other duties may be assigned.<ul><li>Leave of Absence Support: Administer non-work-related leaves including medical, family, military, and other approved absences. Manage leave coding and status updates, address escalated team member concerns, support return-to-work coordination, and collaborate with internal and external partners to ensure a seamless leave experience. Support plant rotations (TBD) and contribute to continuous improvement initiatives related to leave processes. Every interaction should reflect our commitment to a caring, supportive, and seamless experience for our team members during important life events.</li><li>Attendance Tracking: Maintain accurate attendance records, primarily for our Spartanburg Assembly business, ensuring accurate tracking and proper documentation in alignment with our attendance policy and in collaboration with production leaders.</li><li>HR Process &amp; Administrative Support: Provide general HR administrative support in areas such as data entry, records management, and project coordination. Assist with employee file organization and digitization efforts, onboarding support, and documentation handling to ensure process compliance and efficiency across core HR functions.</li><li>Team Member Care: Deliver high-quality front-line support to team members by answering questions, removing barriers, and offering empathetic, timely guidance through life events. Promote team member well-being and contribute to a supportive work environment.</li><li>Continuous Improvement: Collect feedback from team members, leaders, and HR to identify areas for improvement and help implement process enhancements that streamline operations and improve the employee experience.  </li></ul>MINIMUM QUALIFICATIONS:   <ul><li>Bachelor’s degree in Business, Human Resources, or a related field.</li><li>One (1) or more years of relevant experienced in HR or customer care.</li></ul>PREFERRED QUALIFICATIONS: <ul><li>Experience using people technology and benefit platforms.</li><li>Experience with time and attendance systems.</li><li>Knowledge of benefit programs and legislation related to team member leaves of absence (i.e. Family Medical Leave Act, Short-term Disability, Long-term Disability benefit plans).</li><li>Previous experience with team member support and care within a manufacturing environment. Demonstrated passion for serving team members.</li><li>Possess exceptional customer service and relationship building skills.</li><li>Ability to problem solve and develop continuous improvement solutions to better serve team members.</li></ul>WORKING CONDITIONS:<ul><li>Physical Demands: Frequent Sitting, Hearing, Talking, Visual, Typing, Manual Dexterity; Seldom Standing, Walking/Running, Reaching, Driving, Bending/Kneeling, Fine Dexterity, Upper Extremity Repetitive Motion, and Lifting/Carrying and Pushing/Pulling up to 40lbs.</li></ul>Pay Range:$44,500.00 - $68,300.00<div><div><div><div><div><div><div><div>The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.</div></div></div></div></div></div></div></div>Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com.Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Moving the world forward Oshkosh is an industrial technology company of approximately 17,000 team members, that designs and manufactures some of the world&rsquo;s toughest specialty and access equipment under the brands of JLG&reg;, Hinowa, Pierce&reg;, Power Towers, MAXIMETAL, Oshkosh&reg; Defense, McNeilus&reg;, IMT&reg;, Jerr-Dan&reg;, Frontline&trade; Communications, Oshkosh&reg; Airport Products, Oshkosh&reg; AeroTech and Pratt Miller. We make a difference in people&rsquo;s lives by creating mission-critical equipment that serves the everyday hero. Our innovation is people focused and developed by sharing advances across our portfolio of companies. For us, it&rsquo;s about moving the world forward through building, serving and protecting communities. Our purpose: Make a difference in people&rsquo;s lives.

Team Member Care Administrator

About Oshkosh Defense, an Oshkosh companyOshkosh Defense stands behind those who dedicate their lives to protecting others. &nbsp;As an industry-leading tactical vehicle manufacturer, every day we strive to meet or exceed our customers' ever-changing needs with next generation defense technologies and advanced systems. &nbsp;We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions.JOB SUMMARY: The Team Member Care Administrator will be responsible for supporting and coordinating the team member leave of absence experience, including medical, family, military, and other types of non-work-related leaves. This role plays a key part in ensuring leave processes are timely, accurate, and aligned with our People First Culture, with an emphasis on care, support, and clear communication during life events. In addition to leave administration, the role provides general HR administrative support across areas such as attendance data entry, recordkeeping, project coordination, and employee file management. This position collaborates with team members, Defense leadership, UAW leadership, COEs, process owners, and third-party administrators to promote overall team member well-being and operational excellence.ESSENTIAL DUTIES AND RESPONSIBILITIES: &nbsp;These duties are not meant to be all-inclusive and other duties may be assigned.<ul><li>Leave of Absence Support: Administer non-work-related leaves including medical, family, military, and other approved absences. Manage leave coding and status updates, address escalated team member concerns, support return-to-work coordination, and collaborate with internal and external partners to ensure a seamless leave experience. Support plant rotations (TBD) and contribute to continuous improvement initiatives related to leave processes. Every interaction should reflect our commitment to a caring, supportive, and seamless experience for our team members during important life events.</li><li>Attendance Tracking: Maintain accurate attendance records, primarily for our Spartanburg Assembly business, ensuring accurate tracking and proper documentation in alignment with our attendance policy and in collaboration with production leaders.</li><li>HR Process &amp; Administrative Support: Provide general HR administrative support in areas such as data entry, records management, and project coordination. Assist with employee file organization and digitization efforts, onboarding support, and documentation handling to ensure process compliance and efficiency across core HR functions.</li><li>Team Member Care: Deliver high-quality front-line support to team members by answering questions, removing barriers, and offering empathetic, timely guidance through life events. Promote team member well-being and contribute to a supportive work environment.</li><li>Continuous Improvement: Collect feedback from team members, leaders, and HR to identify areas for improvement and help implement process enhancements that streamline operations and improve the employee experience. &nbsp;</li></ul>MINIMUM QUALIFICATIONS:&nbsp; &nbsp;<ul><li>Bachelor’s degree in Business, Human Resources, or a related field.</li><li>One (1) or more years of relevant experienced in HR or customer care.</li></ul>PREFERRED QUALIFICATIONS:&nbsp;<ul><li>Experience using people technology and benefit platforms.</li><li>Experience with time and attendance systems.</li><li>Knowledge of benefit programs and legislation related to team member leaves of absence (i.e. Family Medical Leave Act, Short-term Disability, Long-term Disability benefit plans).</li><li>Previous experience with team member support and care within a manufacturing environment. Demonstrated passion for serving team members.</li><li>Possess exceptional customer service and relationship building skills.</li><li>Ability to problem solve and develop continuous improvement solutions to better serve team members.</li></ul>WORKING CONDITIONS:<ul><li>Physical Demands: Frequent Sitting, Hearing, Talking, Visual, Typing, Manual Dexterity; Seldom Standing, Walking/Running, Reaching, Driving, Bending/Kneeling, Fine Dexterity, Upper Extremity Repetitive Motion, and Lifting/Carrying and Pushing/Pulling up to 40lbs.</li></ul>Pay Range:$44,500.00 - $68,300.00<div><div><div><div><div><div><div><div>The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.</div></div></div></div></div></div></div></div>Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com.Oshkosh Corporation is a merit-based Equal Opportunity Employer.&nbsp;Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Team Member Care Administrator

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About the Company

Oshkosh Corporation

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