<div>The TP ICAP Group is a world leading provider of market infrastructure.</div>Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy &amp; Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries.  We are 5,200 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.Parameta SolutionsParameta Solutions is the Data &amp; Analytics division of TP ICAP Group. The business provides clients with unbiased OTC content and proprietary data, in-depth insights across price discovery, risk management, benchmark and indices, and pre and post-trade analytics. Its post-trade solutions offering helps market participants control their counterparty and regulatory risks through a growing range of tools that manage balance-sheet exposure, as well as compression and optimisation services. The Data &amp; Analytics division includes the following brands: Tullett Prebon Information, PVM Data Services, ICAP Information and Burton-Taylor Consulting.Parameta Solutions, the Data &amp; Analytics division of TP ICAP, is a global and multi-cultural business committed to significant growth and increased contribution to group revenues over the next five years.As part of this strategy, we are seeking a Client Success Manager to join our New York office. This role is central to ensuring that clients derive maximum value from our data and analytics solutions. You will act as a trusted strategic partner, driving client satisfaction, strengthening relationships, and ensuring high retention rates.The position requires a self-sufficient, proactive professional who can navigate complex client organisations, collaborate effectively with cross-functional teams, and spot opportunities for growth. Reporting to the Head of Client Experience, you will manage the full lifecycle of assigned accounts—from onboarding and adoption through to renewals, upselling, and advocacy.Key ResponsibilitiesClient Partnership &amp; Retention<ul><li>Own a portfolio of high-value clients, building strong, long-term partnerships that drive engagement, adoption, and satisfaction.</li><li>Act as a strategic advisor, understanding client business objectives and aligning Parameta’s solutions to support measurable outcomes.</li><li>Proactively manage account health to maximise retention and ensure timely contract renewals.</li></ul>Value Delivery &amp; Advocacy<ul><li>Translate client feedback into actionable insights for internal teams (Sales, Product, Data Engineering, and Support).</li><li>Deliver quarterly business reviews and success plans to demonstrate ROI and build advocacy.</li><li>Curate client referrals and testimonials to strengthen Parameta’s market reputation.</li></ul>Commercial Growth &amp; Upsell<ul><li>Identify upsell and cross-sell opportunities within your client base and work with Sales to capture incremental revenue.</li><li>Monitor client usage and engagement to uncover unmet needs and position new propositions effectively.</li></ul>Collaboration &amp; Execution<ul><li>Partner with Sales, Product, and Operations to ensure seamless delivery of solutions and services.</li><li>Oversee onboarding and deployment of new client accounts, ensuring smooth transitions from contract to live usage.</li><li>Support internal product development by providing structured client feedback and insights.</li></ul>Regional &amp; Global Contribution<ul><li>Act as the AMER representative within the global Client Success team, sharing best practices and collaborating with colleagues across EMEA and APAC.</li><li>Travel as needed within the AMER region to meet clients face-to-face, build deeper relationships, and represent Parameta at client and industry events.</li></ul>Experience &amp; CompetenciesEssential<ul><li>Several years of experience in Client Success, Relationship Management, or similar client-facing role within Market Data, Analytics, or Financial Services.</li><li>Demonstrated knowledge of financial institutions and the role of data and analytics within trading and risk management.</li><li>Proven ability to navigate complex client organisations, engaging effectively with senior stakeholders and end-users alike.</li><li>Excellent communication and interpersonal skills with a consultative, problem-solving mindset.</li><li>Track record of driving client satisfaction, retention, and renewals in a commercial environment.</li><li>Resilient, adaptable, and thrives in a fast-paced, evolving environment.</li></ul>Desired<ul><li>Skilled in Salesforce.com and Microsoft Office applications (Excel, PowerPoint, Word).</li><li>Experience working with structured sales methodologies (e.g., MEDDIC, Challenger, or similar).</li><li>Additional language skills (verbal and written) would be an advantage.</li><li>Self-starter with the ability to work independently while contributing to global team goals.</li></ul>Band / Level<ul><li>Manager / 6</li></ul>Compensation Range<ul><li>$100,000 - $110,000</li></ul>#PARAMETA #LI-Hybrid #LI-ASONot The Perfect Fit?Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. LocationUSA - 200 Vesey Street - New York, NY

We are the world&rsquo;s largest inter-dealer broker, the world&rsquo;s largest energy &amp; commodities broker, and the world&rsquo;s leading provider of over-the-counter (OTC) pricing data.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity and distribution of data, through responsible and innovative solutions.
We operate in 28 countries and employ 5,200 people, including 2,600 brokers. Our clients include top tier investment banks and financial institutions.
Through our people and technology, we connect clients to superior liquidity and data solutions across every major asset class, including Rates, FX, Credit Equities, Energy, Renewables and Digital Assets.
We are home to a line up of premium brands. Each has a distinct, client-focused offering, underpinned by the financial security, operational strength and robust governance of the TP ICAP Group.

Client Success Manager AMERs, Parameta Solutions

<div>The TP ICAP Group is a world leading provider of market infrastructure.</div>Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy &amp; Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries.&nbsp; We are 5,200 people strong.&nbsp; We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.Parameta SolutionsParameta Solutions is the Data &amp; Analytics division of TP ICAP Group. The business provides clients with unbiased OTC content and proprietary data, in-depth insights across price discovery, risk management, benchmark and indices, and pre and post-trade analytics. Its post-trade solutions offering helps market participants control their counterparty and regulatory risks through a growing range of tools that manage balance-sheet exposure, as well as compression and optimisation services. The Data &amp; Analytics division includes the following brands: Tullett Prebon Information, PVM Data Services, ICAP Information and Burton-Taylor Consulting.Parameta Solutions, the Data &amp; Analytics division of TP ICAP, is a global and multi-cultural business committed to significant growth and increased contribution to group revenues over the next five years.As part of this strategy, we are seeking a Client Success Manager to join our New York office. This role is central to ensuring that clients derive maximum value from our data and analytics solutions. You will act as a trusted strategic partner, driving client satisfaction, strengthening relationships, and ensuring high retention rates.The position requires a self-sufficient, proactive professional who can navigate complex client organisations, collaborate effectively with cross-functional teams, and spot opportunities for growth. Reporting to the Head of Client Experience, you will manage the full lifecycle of assigned accounts—from onboarding and adoption through to renewals, upselling, and advocacy.Key ResponsibilitiesClient Partnership &amp; Retention<ul><li>Own a portfolio of high-value clients, building strong, long-term partnerships that drive engagement, adoption, and satisfaction.</li><li>Act as a strategic advisor, understanding client business objectives and aligning Parameta’s solutions to support measurable outcomes.</li><li>Proactively manage account health to maximise retention and ensure timely contract renewals.</li></ul>Value Delivery &amp; Advocacy<ul><li>Translate client feedback into actionable insights for internal teams (Sales, Product, Data Engineering, and Support).</li><li>Deliver quarterly business reviews and success plans to demonstrate ROI and build advocacy.</li><li>Curate client referrals and testimonials to strengthen Parameta’s market reputation.</li></ul>Commercial Growth &amp; Upsell<ul><li>Identify upsell and cross-sell opportunities within your client base and work with Sales to capture incremental revenue.</li><li>Monitor client usage and engagement to uncover unmet needs and position new propositions effectively.</li></ul>Collaboration &amp; Execution<ul><li>Partner with Sales, Product, and Operations to ensure seamless delivery of solutions and services.</li><li>Oversee onboarding and deployment of new client accounts, ensuring smooth transitions from contract to live usage.</li><li>Support internal product development by providing structured client feedback and insights.</li></ul>Regional &amp; Global Contribution<ul><li>Act as the AMER representative within the global Client Success team, sharing best practices and collaborating with colleagues across EMEA and APAC.</li><li>Travel as needed within the AMER region to meet clients face-to-face, build deeper relationships, and represent Parameta at client and industry events.</li></ul>Experience &amp; CompetenciesEssential<ul><li>Several years of experience in Client Success, Relationship Management, or similar client-facing role within Market Data, Analytics, or Financial Services.</li><li>Demonstrated knowledge of financial institutions and the role of data and analytics within trading and risk management.</li><li>Proven ability to navigate complex client organisations, engaging effectively with senior stakeholders and end-users alike.</li><li>Excellent communication and interpersonal skills with a consultative, problem-solving mindset.</li><li>Track record of driving client satisfaction, retention, and renewals in a commercial environment.</li><li>Resilient, adaptable, and thrives in a fast-paced, evolving environment.</li></ul>Desired<ul><li>Skilled in Salesforce.com and Microsoft Office applications (Excel, PowerPoint, Word).</li><li>Experience working with structured sales methodologies (e.g., MEDDIC, Challenger, or similar).</li><li>Additional language skills (verbal and written) would be an advantage.</li><li>Self-starter with the ability to work independently while contributing to global team goals.</li></ul>Band / Level<ul><li>Manager / 6</li></ul>Compensation Range<ul><li>$100,000 - $110,000</li></ul>#PARAMETA #LI-Hybrid #LI-ASONot The Perfect Fit?Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.&nbsp;LocationUSA - 200 Vesey Street - New York, NY

Client Success Manager AMERs, Parameta Solutions

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ICAP Energy AS

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