We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed.

If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us.

The Research & Insights team focuses on experiences that serve Cruise’s target customer as well as internal teams at Cruise. We work closely with designers and other cross-functional teams to provide insights that will lay the foundation for an AV ride-sharing experience. As a part of this team, you will have a critical role in shaping the Cruise experience and the impact it will have on the transportation and automotive industries that have shaped our way of living.

What you’ll be doing:

• Collaborate with product managers, design managers, engineering managers, and researchers to co-create Cruise’s high-level developer productivity strategy that informs the company’s key investments
• Contribute useful and timely insights to Cruise’s developer productivity programs, including advising colleagues or supporting your team to run end-to-end studies that deliver design requirements on developer workflows and tooling.
• Understand and translate complex technical and business needs into innovative research approaches & deliverables that inform and inspire action in a highly technical organization
• Coach your team to design clear and compelling presentations and written reports that articulate key insights, practical recommendations, strategic relevance, and product impact
• Champion broad organizational understanding of developer needs through advocacy, collaboration, and storytelling
• Drive the development of your team and support individual members’ careers
• Help build our design and research culture
• Roll up your sleeves and contribute wherever needed

What you must have:

• 5+ years experience working in user experience (using both qualitative and quantitative methodologies), delivering measurable impact
• 2+ years managing teams of high-quality research talent
• Extraordinary skills in both written and spoken communication to influence partners and major company decisions
• Proven ability to manage large-scale projects across a diverse set of stakeholders and ambiguous problem spaces

Bonus Points!

• M.A./M.S. or PhD in Human Factors, Computer Science, or other related field
• Demonstrated experience studying work practices, development workflows, internal tooling, or internal processes of software engineering teams
• Portfolio of research project work demonstrating product impact to engineering process and tooling

Why Cruise?

• Our benefits are here to support the whole you:
  • Competitive salary and benefits 
  • 401(k) Cruise matching program 
  • Medical / dental / vision, AD+D and Life
  • One Medical membership
  • Flexible vacation and company paid holidays
  • Healthy meals and snacks provided for non-remote employees
  • Paid parental leave
  • Fertility Benefits 
  • Dependent Care Flexible Spending Account, subsidized by Cruise
  • Flexible Spending Account 
  • Monthly wellness stipend
  • Pre-tax Commuter Benefit Plan for non-remote employees

• We’re Integrated
  • Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.

• We’re Funded
  • GM, Honda, Microsoft, SoftBank, & T. Rowe Price, have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed.

• We’re Independent
  • We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it.

• We’re Vested
  • You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow.

Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. 

We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws.

Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com.

We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives.

Vaccine Mandate. 

At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. 

If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation.

Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.