Digital Merchandiser (remote)

Why We’re Rad (about us):
Rad Power Bikes, North America’s largest ebike brand, is on a mission to get people onto bikes that are built for everything and priced for everyone. 
Our company is a driving force behind the e-bike market expansion in North America, and we’re growing rapidly in Europe. We are the first mover in the omnichannel retail space for personal mobility products and we continue to develop industry-leading, innovative e-bikes. Rad is 700 people today with 350,000+ customers and we are on track to become a multi-billion dollar company in the next 3 years, leading a global revolution in low carbon mobility. 
We are looking for RADICAL people to join our global teams: Responsible, Approachable, Diverse, Innovative, Customer-Driven, Accountable, and always Learning.
Learn more about us through this interview and video!Conversation with our CEO on NPRs How I Built ThisOur Bikes: How We Build These!

We are seeking a full-time Digital Merchandiser to join our team. The ideal candidate is passionate about managing digital experiences that create excitement and provide education about our products and the experiences they unlock. If you enjoy working in a collaborative environment and are looking to join a dynamic team, read on.You will be responsible for product presentation and product discovery on the Rad Power Bikes site (our largest channel) and in marketing campaigns. We will look to you to ensure that customers confidently find the right bike and accessories to #RideRad. This role will report directly to our Director of eCommerce Sales & Merchandising. Remote candidates are encouraged to apply.

Why You’re Rad (about you):

•  5+ years of experience in merchandising in a consumer-based ecommerce environment
•  Proven track record of analyzing sales figures, customer shopping behavior, and market trends to inform product presentation in an online store including product set up, product pages, collections, navigation, and recommendations.
•  Brings an analytical mindset, with experience outlining hypotheses to inform testing plans and learning agendas.
•  Experience bringing digital merchandising expertise to go-to-market efforts for new product launches, seasonal campaigns and promotions.
• Provides thought leadership in developing digital experiences that are seen through to flawless execution, for product launches, promotions and other company initiatives.
•  Strong attention to detail with the ability to switch between thinking about strategy while ensuring nothing falls through the cracks
• Experience working in a fast-paced and dynamic environment that will require you to execute with urgency as well as create and improve processes as you go
• Understands merchandising’s role in key retail & digital partnerships, ranging across digital product management, performance & campaign marketing, product development and inventory operations.

Additional Requirements:

•     Experience with Shopify or similar ecommerce platform
•     Experience working in a Content Management System (CMS) to set up products and publish digital experiences
•     Experience with Google Analytics, Tableau or similar analytics tool

You get bonus points for:

•   Experience with direct-to-consumer hard goods products, such as in the sporting goods or outdoor industry
•   Experience developing analytics-based strategies to improve site presentation, including hypothesis development, A/B testing and working with Analytics partners

Had you been with us last month, the top 5 things you would have impacted are:

• Maintained our digital experience to provide a superior user experience for the customer with compelling visual presentation, easy navigation & browsing and an efficient shopping experience.
• Collaborated with the Product Development team to ensure that product changes and enhancements are effectively managed and communicated to customers.
• Identified & executed on opportunities to influence product performance, including assortment, pricing, promotions, and site merchandising
• Presented sales & product opportunities to the Brand and Performance Marketing teams to inform integrated campaigns that will deliver an increase in acquisition, conversion rates, and average order size
• Partnered with Digital Product Mgmt and UX to understand critical customer problems and work together on implementation of features and optimizations to address those
• Additional duties & overtime as required

Sounding good? Read on to understand what matters most to us:

• At Rad we take our company values seriously. They are lived out into everything we do. Our RADICAL values really do frame what our expectations are for each and every team member. We are:
• Responsible to our environment, community and team
• Accountable, we take ownership, bias to action, seek and provide feedback
• Diverse, inclusive of experiences, backgrounds and skills, we value every voice
• Innovators, we challenge ourselves and the status quo, we are original
• Customer driven, completely, we do the right thing for our riders
• Approachable, kind, we collaborate and are always willing to help
• Learners, we grow our skills, we are humble and seek to improve
Does this sound like you? Please apply and join us!

Rad Power Bikes is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.If you need assistance or an accommodation due to a disability, you may contact us at 800-939-0310 or jobs@radpowerbikes.com. Recruitment Agencies: Although we value the services you provide, at this time we are not leveraging external 3rd party recruitment resources for this search.  Should those needs change, we will seek your assistance directly.
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