E-bike Mechanic, Vancouver

  • Rad Power Bikes
  • Vancouver, BC
  • Feb 24, 2022

Job Description

Why We’re Rad (about us): 

Rad Power Bikes, America’s largest electric bike brand, is on a mission to get people onto bikes that are built for everything and priced for everyone.

Our company is a driving force behind the e-bike market expansion in North America, and we’re growing rapidly in Europe. We are the first mover in the omnichannel retail space for personal mobility products and we continue to develop industry-leading, innovative e-bikes. Rad Power Bikes has grown to 700 employees today with 350,000+ customers, leading a global revolution in low carbon mobility.
We are looking for RADICAL people to join our global teams: Responsible, Approachable, Diverse, Innovative, Customer-Driven, Accountable, and always Learning.

This role will ensure customer bikes are maintained properly to run at peak performance all year round in Vancouver. If you are a person who likes to wrench on bikes and troubleshoot ebike systems, we need you to help build our world-class service department!

We are open seven days a week! Weekend availability will be required as our schedule is subject to change. 

Why You're Rad (about you):

  • 1+ years of experience with bikes in a formal setting 
  • Impeccable written and verbal communication skills 
  • A team player with a friendly attitude and interest in working with ebike consumers 
  • Ability to work in a fast paced environment 
  • Excellent attention to detail and organizational skills

Additional Requirements:

  • Ability to ascend / descend ladders
  • Ability to bend, stoop, crouch, kneel, walk, stand, and sit for extended periods of time, up to 8 hours / day
  • Ability to lift, push/pull, leverage and carry 65+ pounds without assistance
  • Proficient manual dexterity required while using a variety of hand tools and other equipment

You get bonus points for:

  • Experience with bikes, electric bikes or vehicles 
  • Prior experience working in a bike shop or customer-facing role

Had you been with us last month, the top 5 things you would have impacted are:

  • Learned about the ebike industry to understand the products we offer on a technical level
  • Serviced bikes for our customers, from normal wear and tear repairs, to more complex fixes and ensured that all safety checks were performed 
  • Maintained workshop organization and cleanliness & assisted with inventory management of materials, such as bike accessories, tools, spare parts, and other materials as needed 
  • Helped to train more junior mechanics and ebike assemblers 
  • Participated in field service requests from local customers in partnership with our Commercial Sales Division 
  • Additional duties and overtime as required
Sounding good? Read on to understand what matters most to us:
At Rad we take our company values seriously. They are lived out into everything we do. Our RADICAL values really do frame what our expectations are for each and every team member. We are: 

Responsible to our environment, community and team.
Accountable, we take ownership, bias to action, seek and provide feedback.
Diverse, inclusive of experiences, backgrounds and skills, we value every voice.
Innovators, we challenge ourselves and the status quo, we are original.
Customer driven, completely, we do the right thing for our riders.
Approachable, kind, we collaborate and are always willing to help.
Learners, we grow our skills, we are humble and seek to improve.

Does this sound like you? Please apply and join us!

Rad Power Bikes is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

If you need assistance or an accommodation due to a disability, you may contact us at 800-939-0310 or jobs@radpowerbikes.com.

Recruitment Agencies: Although we value the services you provide, at this time we are not leveraging external 3rd party recruitment resources for this search.  Should those needs change, we will seek your assistance directly.

At Rad Power Bikes we are committed to our RADICAL values and that means being responsible for the health and safety of our team, customers and community. Our current mask policy requires every Raddite to wear a mask regardless of vaccination status. At this time, Rad Power Bikes does not require Covid-19 vaccination though we highly encourage it. Additionally, Rad Power Bikes has implemented a vaccination or test policy any time employees of 25+ gather for all hands, in person meetings, training and other company sponsored events. Rad Power Bikes reserves the right to change or update our Covid-19 policy and procedures at any time. If you are comfortable complying with our Covid-19 guidelines, please submit your application for consideration.


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