EU Supply Chain Specialist

Why We’re Rad (about us): 
Rad Power Bikes, America’s largest electric bike brand, is on a mission to get people onto bikes that are built for everything and priced for everyone. 
Our company is a driving force behind the e-bike market expansion in North America, and we’re growing rapidly in Europe. We are the first mover in the omnichannel retail space for personal mobility products and we continue to develop industry-leading, innovative e-bikes. Rad Power Bikes has grown to 700 employees today with 350,000+ customers, leading a global revolution in low carbon mobility.  
We are looking for RADICAL people to join our global teams: Responsible, Approachable, Diverse, Innovative, Customer-Driven, Accountable, and always Learning.
The EU Supply Chain Coordinator will be responsible for coordinating the movement of our bikes, accessories, and spare parts for their arrival to the EU. This individual will assist in being a point of contact for our global colleagues, manufacturers, shipping agents and distribution centers. In addition, you will assist in monitoring inventory demand, order fulfillment, inbound and outbound coordination and warehouse operations. You will be essential in tracking our inventory status and keeping the team updated. As part of the Supply Chain Team, you will work closely with our Finance, Retail and Product teams locally and internationally.

Why You’re Rad (about you):

• 1+ years of experience monitoring Purchase Order activity, inventory levels / availability, sales order management and coordination of inbound and outbound logistics
• 1+ years of experience managing ocean shipments (BOLs, Commercial invoices, etc.)
• Experience using Excel reporting capabilities for metrics and inventory management purposes
• Ability to multitask and communication collaboratively across teams
• Excellent communication skills, written and verbal. Fluent in English. 
• Able to coordinate sales forecasting needs cross functionally with internal stakeholders
• Efficient at conducting root cause analysis of inventory or shipping related discrepancies
• Able to easily extract & aggregate data from multiple systems
• Strong analytical and quantitative skills

Additional Requirements:

• Undergraduate degree or relevant work experience
• Ability to work independently
• Flexible to adjust to business in multiple time zones (EU, US and Asia)

You get bonus points for:

• Knowledge of customs processes and HTS classification
• Prior sales order management experience
• Fluency in other languages

Had you been with us last month, you would have:

• Helped established new relationships with multiple carriers
• Balanced competing demands for resources and adapted to changing priorities, working independently with precise detail and follow-up reporting.
• Worked with the Marketing and Customer Experience teams to develop and refine campaigns and resolve delivery issues.
• Identified opportunities to lower costs and increase efficiencies, while maintaining an agreed upon target support levels for our customer
• Helped build our inventory monitoring process & related reporting for Commercial team
• Coordinated sales order releases & related freight needs
• Communicated daily with headquarters regarding status for PO production & related shipments, as well as all special projects
• Ensured updates or changes to POs & SOs are communicated in a timely manner, while keeping our systems and related reporting updated
• Built a process for tracking warranty & quality related issues to share with Supply Chain Quality & Product teams
• Kept all internal and 3PL stakeholders updated regarding outbound shipment timing & coordination
• Posted inventory receipts across multiple platforms, investigated & reported discrepancies and tracked shipments through to delivery
• Communicated regularly with internal stakeholders and upper management, including our external logistics partners
• Additional duties as assigned

Working at Rad is built around our RADICAL values - we are:
Responsible to our environment, community, partners, and team Accountable, we take ownership, bias to action, seek and provide feedback Diverse, inclusive of experiences, backgrounds and skills, we value every voice Innovators, we challenge ourselves and the status quo, we are original Customer driven, completely, we do the right thing for our riders Approachable, kind, we collaborate and are always willing to help Learners, e grow our skills, we are humble and seek to improve Does this sound like you? Please apply and join us! Rad Power Bikes is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, you may contact us at 800-939-0310 or jobs@radpowerbikes.com. Recruitment Agencies: We partner with 3rd party recruitment resources as needed.  If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.
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