Senior Graphic Designer, Marketing

Why We’re Rad (about us): Rad Power Bikes, North America’s largest ebike brand, is on a mission to get people onto bikes that are built for everything and priced for everyone. 
Our company is a driving force behind the e-bike market expansion in North America, and we’re growing rapidly in Europe. We are the first mover in the omnichannel retail space for personal mobility products and we continue to develop industry-leading, innovative e-bikes. Rad is 700 people today with 350,000+ customers and we are on track to become a multi-billion dollar company in the next 3 years, leading a global revolution in low carbon mobility. 
We are looking for RADICAL people to join our global teams: Responsible, Approachable, Diverse, Innovative, Customer-Driven, Accountable, and always Learning.
Learn more about us through this interview and video!Conversation with our CEO on NPRs How I Built ThisOur Bikes: How We Build These! We are seeking a Senior Graphic Designer to design assets across channels and to deliver the highest-quality, on brand content. The Senior Graphic Designer will create design concepts that are truly RADICAL. This role will report to our Senior Marketing Manager, Content.

Why You’re Rad (about you):

• 8+ years of hands on graphic design experience
• Proven expert with design tools including Sketch, InVision, Adobe CC, Figma, etc with a digital portfolio to support your expertise; experience working, building and maintaining Design Systems using Invision, Sketch or Adobe
• Experience with user testing and design research tools including Google Analytics, Hotjar, and CrazyEgg, and UserTesting
• You have strong design principles and core design values from years of experience and you can defend your designs while collaborating with partners and absorbing their feedback
• You are fluent in best practices for mobile and responsive design, with experience designing for mobile web and iOS/Android apps
• Strong user experience skill set including strategy, user research, and information architecture, with a compelling, clean and fun design aesthetic
• Ability to prioritize and juggle multiple projects, ability to be both strategic and tactical with solid organizational skills and a high attention to detail

Additional Requirements:

• Bachelor's Degree in digital user interface design, graphic design, human-computer interaction (HCI), or equivalent professional experience.
• Outstanding online portfolio that highlights your ability to deliver a compelling creative vision that meets business requirements
• Ability to perform both quantitative and qualitative user research
• Proficiency with Google Suite, Dropbox, and Slack and experience with design-thinking tools (e.g. Mural)
• Experience with front-end development HTML/CSS, JS/REACT/VUE, etc. and experience working with Agile software development processes
• Industry experience in ecommerce with a focus on hardgood industry

You get bonus points for:

• Working knowledge of bikes and especially ebikes and their components
• Passion for the environment, and driving change
• Experience leading and mentoring Junior Graphic Designers
• Experience with Agencies

Had you been with us last month, the top 5 things you would have impacted are:

• Leading the User Research, building journey maps, facilitating design sessions and reviews with your agile partners, and launching our new Service functionality for mobile and desktop experiences
• Kicking off work on our Design System in partnership with engineering and creative leadership; building mockups, storyboards, wireframes, user-flows, high-fidelity solutions
• Defining personas for our various bike models, and performing usability testing throughout the customer journey to identify friction points and opportunities to improve the experience
• Partnering with analytics team to define analytics and KPIs for measuring and improving the customer experience and with marketing and data analytics teams on design and creation of VOC program and data schema
• Partnering with ecommerce, creative and analytics teams on A/B testing including test recommendations, designs and result analysis and with cross-functional team of product managers, business users, and engineers to define and prioritize features supporting business priorities and outcomes
• Additional duties & overtime as required

Working at Rad is built around our RADICAL values - we are:●        Responsible to our environment, community, partners, and team●        Accountable, we take ownership, bias to action, seek and provide feedback●        Diverse, inclusive of experiences, backgrounds and skills, we value every voice●        Innovators, we challenge ourselves and the status quo, we are original●        Customer driven, completely, we do the right thing for our riders●        Approachable, kind, we collaborate and are always willing to help●        Learners, we grow our skills, we are humble and seek to improve Does this sound like you? Please apply and join us! Rad Power Bikes is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  If you need assistance or an accommodation due to a disability, you may contact us at 800-939-0310 or jobs@radpowerbikes.com. Recruitment Agencies: We partner with 3rd party recruitment resources as needed.  If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.
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