Join us! As a Customer Success Manager (m/f/d), you help our customers get the most out of our solutions. You work proactively, enjoy communicating, and take pride in building long-term customer relationships? Then we look forward to receiving your application! What can you expect? <ul><li>Onboarding &amp; Customer Support: You guide our customers from day one, ensuring a smooth introduction and seamless use of our software</li><li>Customer Relationships: You build trusted connections and act as the main point of contact for questions and requirements, approaching them independently and with a solution-oriented mindset</li><li>Upselling &amp; Growth: You identify potential within existing accounts and actively contribute to creating new opportunities for joint success</li><li>Innovation &amp; Feedback: You collaborate closely with our Product Management team, sharing customer insights and helping to continuously improve our platform</li><li>Professional Development: With every new customer, you grow both personally and professionally while staying closely connected to exciting projects</li></ul> What should you bring along? <ul><li>Professional Experience: Ideally, you have at least 2 years of experience in Customer Success within a B2B SaaS environment</li><li>Working Style: You are organized, solution-oriented, and enjoy contributing to the team while growing together</li><li>Customer Orientation: You enjoy working with international business customers</li><li>Sustainability: Prior knowledge in this area is not required but definitely an advantage</li><li>Tech Affinity: You have an interest in digital solutions and bring initial experience in working with software tools</li><li>Language Skills: You possess excellent German and English language skills</li></ul> What do we offer? <ul><li>Exciting and Meaningful Tasks: A role that’s not only enjoyable but also truly impactful – combined with excellent earning potential</li><li>Agile Work Environment: Work in an international setting with strong growth, offering long-term development opportunities and room to unlock your potential</li><li>Great Team: A professional and welcoming team that’s excited to have you on board</li><li>Attractive Benefits: 30 days of vacation and an EGYM Wellpass membership to support your work-life balance</li><li>Flat Hierarchies: Successfully implement your own ideas and actively contribute to shaping the future</li><li>Modern Workplace: Inspiring office spaces in the heart of Munich, with the flexibility to work remotely from home or anywhere in Germany</li></ul>

IntegrityNext is an interdisciplinary team of sustainability experts, procurement professionals and software developers. We use state-of-the-art technology and our years of experience in procurement to make the world more sustainable. IntegrityNext promotes sustainability where the leverage is greatest: In the corporate supply chain. IntegrityNext has therefore set out to make corporate supply chains more environmentally and socially just. Today, around 1 million companies in over 200 countries already belong to the IntegrityNext network, including customers such as Siemens Gamesa, Generali, Henkel, OSRAM, RWE, ThyssenKrupp, HILTI and Grohe.

Customer Success Manager (m/f/d)

Join us! As a&nbsp;Customer Success Manager (m/f/d), you help our customers get the most out of our solutions. You work proactively, enjoy communicating, and take pride in building long-term customer relationships? Then we look forward to receiving your application! What can you expect? <ul><li>Onboarding &amp; Customer Support: You guide our customers from day one, ensuring a smooth introduction and seamless use of our software</li><li>Customer Relationships: You build trusted connections and act as the main point of contact for questions and requirements, approaching them independently and with a solution-oriented mindset</li><li>Upselling &amp; Growth: You identify potential within existing accounts and actively contribute to creating new opportunities for joint success</li><li>Innovation &amp; Feedback: You collaborate closely with our Product Management team, sharing customer insights and helping to continuously improve our platform</li><li>Professional Development: With every new customer, you grow both personally and professionally while staying closely connected to exciting projects</li></ul> What should you bring along? <ul><li>Professional Experience: Ideally, you have at least 2 years of experience in Customer Success within a B2B SaaS environment</li><li>Working Style: You are organized, solution-oriented, and enjoy contributing to the team while growing together</li><li>Customer Orientation: You enjoy working with international business customers</li><li>Sustainability: Prior knowledge in this area is not required but definitely an advantage</li><li>Tech Affinity: You have an interest in digital solutions and bring initial experience in working with software tools</li><li>Language Skills: You possess excellent German and English language skills</li></ul> What do we offer? <ul><li>Exciting and Meaningful Tasks: A role that’s not only enjoyable but also truly impactful – combined with excellent earning potential</li><li>Agile Work Environment: Work in an international setting with strong growth, offering long-term development opportunities and room to unlock your potential</li><li>Great Team: A professional and welcoming team that’s excited to have you on board</li><li>Attractive Benefits: 30 days of vacation and an EGYM Wellpass membership to support your work-life balance</li><li>Flat Hierarchies: Successfully implement your own ideas and actively contribute to shaping the future</li><li>Modern Workplace: Inspiring office spaces in the heart of Munich, with the flexibility to work remotely from home or anywhere in Germany</li></ul>

Customer Success Manager (m/f/d)

About the Job

About the Company

Integrity Next

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