AECOM Is seeking a Traffic Monitoring Center Lead in Ocoee, Florida at the Florida’s Turnpike Enterprise Traffic Management Center (TMC). The candidate shall be qualified in all aspects of the Freeway Operations area and Control Room activities, as demonstrated through continued improvement by methods of evaluation and practical experiences including the department’s TMC operations certifications testing. A candidate placed into this classification will be required to assist the TMC Shift Supervisors with identified special projects, including training and special event coordination. These roles may have a specialization in leadership of operational staff, training curriculums &amp; activities, quality control &amp; assurance functions, and/or construction &amp; mobility management functions.The responsibilities of the Traffic Monitoring Center Lead include:<ul><li>Works under limited supervision performing both simple and potentially complex tasks.</li><li>Takes lead role in work-flow coordination.</li><li>Monitoring the roadways, including detecting, confirming, updating, and responding to scheduled and unscheduled traffic events and congestion with ITS devices such as closed-circuit TV, detectors, etc.</li><li>Act like an emergency dispatcher within a control room environment dispatching Road Rangers via a two-way radio system to assist motorists, respond to events and other activities that require timely and efficient responses.</li><li>As directed, communicates with managers, operations/project managers and department lead to provide status updates, ascertain needs within the control room operation and provide solutions to issues.</li><li>Supports the development and maintenance of Standard Operating Procedures (SOP).</li><li>Assist in the research and development of presentations, technical memos and studies.</li><li>Attend internal and external meetings to represent the Transportation Management Center.</li><li>Actively reviews maintenance and operational activities for accuracy and appropriateness, providing guidance and feedback to staff as needed.</li><li>Mentors current staff and new hires on procedures and policies.</li><li>Assume operations leadership role in absence of supervisor/manager.</li><li>Contribute to accurate and timely after-action reports for high-impact incidents and events.</li><li>Work on special assignments, tasks, reports and presentations.</li><li>Perform other duties as needed by turnpike leadership and onsite management/supervision.</li><li>Assists with special event planning and setup.</li><li>Effectively supports the recruitment, selection, on-boarding and training/mentoring process for employment candidates.</li><li>Advise and assist with TMC outreach within the community and client stakeholder networks.</li><li>Provide leadership &amp; direction to TMC staff members to support &amp; assist them in carrying out their assignments.</li><li>Monitor performance data, including dashboards, performance measures reporting and other resources to support operational improvements and staff development.</li><li>Develop and update training materials</li><li>All other duties assigned.</li></ul>

AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Traffic Monitoring Center Lead

AECOM&nbsp;Is seeking a Traffic Monitoring Center Lead in Ocoee, Florida&nbsp;at the&nbsp;Florida’s Turnpike Enterprise Traffic Management Center (TMC). The candidate shall be qualified in all aspects of the Freeway Operations area and Control Room activities, as demonstrated through continued improvement by methods of evaluation and practical experiences including the department’s TMC operations certifications testing. A candidate placed into this classification will be required to assist the TMC Shift Supervisors with identified special projects, including training and special event coordination. These roles may have a specialization in leadership of operational staff, training curriculums &amp; activities, quality control &amp; assurance functions, and/or construction &amp; mobility management functions.The responsibilities of the Traffic Monitoring Center Lead include:<ul><li>Works under limited supervision performing both simple and potentially complex tasks.</li><li>Takes lead role in work-flow coordination.</li><li>Monitoring the roadways, including detecting, confirming, updating, and responding to scheduled and unscheduled traffic events and congestion with ITS devices such as closed-circuit TV, detectors, etc.</li><li>Act like an emergency dispatcher within a control room environment dispatching Road Rangers via a two-way radio system to assist motorists, respond to events and other activities that require timely and efficient responses.</li><li>As directed, communicates with managers, operations/project managers and department lead to provide status updates, ascertain needs within the control room operation and provide solutions to issues.</li><li>Supports the development and maintenance of Standard Operating Procedures (SOP).</li><li>Assist in the research and development of presentations, technical memos and studies.</li><li>Attend internal and external meetings to represent the Transportation Management Center.</li><li>Actively reviews maintenance and operational activities for accuracy and appropriateness, providing guidance and feedback to staff as needed.</li><li>Mentors current staff and new hires on procedures and policies.</li><li>Assume operations leadership role in absence of supervisor/manager.</li><li>Contribute to accurate and timely after-action reports for high-impact incidents and events.</li><li>Work on special assignments, tasks, reports and presentations.</li><li>Perform other duties as needed by turnpike leadership and onsite management/supervision.</li><li>Assists with special event planning and setup.</li><li>Effectively supports the recruitment, selection, on-boarding and training/mentoring process for employment candidates.</li><li>Advise and assist with TMC outreach within the community and client stakeholder networks.</li><li>Provide leadership &amp; direction to TMC staff members to support &amp; assist them in carrying out their assignments.</li><li>Monitor performance data, including dashboards, performance measures reporting and other resources to support operational improvements and staff development.</li><li>Develop and update training materials</li><li>All other duties assigned.</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

Traffic Monitoring Center Lead

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