<div><b style="font-size:12pt;">Position Summary</b></div><div><span style="font-size:10pt;">The Services Cost Analyst is an integral member of the Global Services organization, reporting to the Manager, Reliability. This role focuses on developing, analyzing, and optimizing automated reports to monitor and manage the costs associated with delivering operational services for battery energy storage systems. A critical aspect of this position involves auditing data to ensure accuracy and collaborating with relevant teams to uphold high data quality standards.</span></div><div><span style="font-size:10pt;">By leveraging insights from cost analysis, the Services Cost Analyst will enhance the organization’s OPEX (operational expenditure) cost model, ensuring precise service budgets and pricing for global projects. This role requires close collaboration with central and regional teams across the Americas, APAC, and EMEA to align cost metrics and reporting methodologies.</span></div><div><br></div><div><b style="font-size:12pt;">Key Responsibilities</b></div><div><b style="font-size:10pt;">Report Development &amp; Optimization</b></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Design, implement, and maintain automated reports to track operational service costs.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Analyze cost data to identify trends and propose strategies for cost optimization and reporting accuracy.</span></div><div><b style="font-size:10pt;">Data Audit &amp; Quality Assurance</b></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Conduct regular audits of underlying report data to ensure consistency and reliability.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Collaborate with manual data entry teams to resolve discrepancies and improve data entry processes.</span></div><div><b style="font-size:10pt;">Operational Service Analysis</b></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Evaluate cost drivers for performance guarantees, spare parts programs, equipment warranties, optimization services, and professional services.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Assess the financial impact of operational service commitments, such as degradation, capacity, and availability guarantees.</span></div><div><b style="font-size:10pt;">OPEX Model Enhancement</b></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Integrate cost analysis insights into the OPEX cost model to enhance accuracy and predictability.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Collaborate with pricing teams to ensure the model supports competitive, region-specific service pricing.</span></div><div><b style="font-size:10pt;">Cross-Functional Collaboration</b></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Partner with central and regional teams to validate data inputs and ensure consistency in methodologies and reporting practices.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Work with stakeholders across the Americas, APAC, and EMEA to address regional cost considerations and priorities.</span></div><div><b style="font-size:10pt;">Strategic Contribution</b></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Provide actionable recommendations to reduce service delivery costs while maintaining high reliability and operational excellence.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Support long-term business strategy by delivering insights that inform service design, budgeting, and strategic planning.</span></div><div><br></div><div><b style="font-size:12pt;">Required Qualifications</b></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Bachelor’s degree in Finance, Business Administration, Data Analytics, Engineering, or a related field.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Minimum of 3 years of experience in financial or cost analysis, preferably in energy, renewables, or a service-oriented industry.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Strong analytical and problem-solving skills with a proven ability to interpret complex data sets and deliver actionable insights.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Proficiency with data visualization and reporting tools (e.g., Tableau, Power BI) and advanced Excel skills.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Experience in OPEX cost modeling and budget development.</span></div><div><br></div><div><b style="font-size:12pt;">Desired Skills</b></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Familiarity with operational services for battery energy storage systems or similar technologies.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Understanding of regional market dynamics in the Americas, APAC, and EMEA.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Strong communication and interpersonal skills with the ability to convey complex findings to diverse stakeholders.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Experience in global, cross-functional collaboration.</span></div><div><br></div><div><b style="font-size:12pt;">Attributes for Success</b></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Analytical mindset with attention to detail, accuracy, and continuous improvement.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Strong interpersonal skills, capable of building relationships and influencing decisions across teams and regions.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Dedication to data integrity and a proactive approach to resolving discrepancies.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Adaptability to thrive in a fast-paced, dynamic environment.</span></div><div><span style="font-size:10pt;">·</span><span style="font-size:7pt;">         </span><span style="font-size:10pt;">Passion for leveraging data and analytics to drive operational and strategic improvements.</span></div><br><br><br>

<p class="break-words white-space-pre-wrap t-black--light text-body-medium">Fluence is a global market leader in energy storage products and services, and cloud-based software for renewables and storage. With a presence in over 40 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products, comprehensive service offerings, and the Fluence IQ Platform, which delivers AI-enabled SaaS products for managing and optimizing renewables and storage from any provider. The company is transforming the way we power our world by helping customers create more resilient and sustainable electric grids. (Nasdaq: FLNC)</p>

Services Cost Analyst

<div><b>Position Summary</b></div><div><span>The Services Cost Analyst is an integral member of the Global Services organization, reporting to the Manager, Reliability. This role focuses on developing, analyzing, and optimizing automated reports to monitor and manage the costs associated with delivering operational services for battery energy storage systems. A critical aspect of this position involves auditing data to ensure accuracy and collaborating with relevant teams to uphold high data quality standards.</span></div><div><span>By leveraging insights from cost analysis, the Services Cost Analyst will enhance the organization’s OPEX (operational expenditure) cost model, ensuring precise service budgets and pricing for global projects. This role requires close collaboration with central and regional teams across the Americas, APAC, and EMEA to align cost metrics and reporting methodologies.</span></div><div><br></div><div><b>Key Responsibilities</b></div><div><b>Report Development &amp; Optimization</b></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Design, implement, and maintain automated reports to track operational service costs.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Analyze cost data to identify trends and propose strategies for cost optimization and reporting accuracy.</span></div><div><b>Data Audit &amp; Quality Assurance</b></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Conduct regular audits of underlying report data to ensure consistency and reliability.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Collaborate with manual data entry teams to resolve discrepancies and improve data entry processes.</span></div><div><b>Operational Service Analysis</b></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Evaluate cost drivers for performance guarantees, spare parts programs, equipment warranties, optimization services, and professional services.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Assess the financial impact of operational service commitments, such as degradation, capacity, and availability guarantees.</span></div><div><b>OPEX Model Enhancement</b></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Integrate cost analysis insights into the OPEX cost model to enhance accuracy and predictability.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Collaborate with pricing teams to ensure the model supports competitive, region-specific service pricing.</span></div><div><b>Cross-Functional Collaboration</b></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Partner with central and regional teams to validate data inputs and ensure consistency in methodologies and reporting practices.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Work with stakeholders across the Americas, APAC, and EMEA to address regional cost considerations and priorities.</span></div><div><b>Strategic Contribution</b></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Provide actionable recommendations to reduce service delivery costs while maintaining high reliability and operational excellence.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Support long-term business strategy by delivering insights that inform service design, budgeting, and strategic planning.</span></div><div><br></div><div><b>Required Qualifications</b></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Bachelor’s degree in Finance, Business Administration, Data Analytics, Engineering, or a related field.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Minimum of 3 years of experience in financial or cost analysis, preferably in energy, renewables, or a service-oriented industry.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Strong analytical and problem-solving skills with a proven ability to interpret complex data sets and deliver actionable insights.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Proficiency with data visualization and reporting tools (e.g., Tableau, Power BI) and advanced Excel skills.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Experience in OPEX cost modeling and budget development.</span></div><div><br></div><div><b>Desired Skills</b></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Familiarity with operational services for battery energy storage systems or similar technologies.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Understanding of regional market dynamics in the Americas, APAC, and EMEA.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Strong communication and interpersonal skills with the ability to convey complex findings to diverse stakeholders.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Experience in global, cross-functional collaboration.</span></div><div><br></div><div><b>Attributes for Success</b></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Analytical mindset with attention to detail, accuracy, and continuous improvement.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Strong interpersonal skills, capable of building relationships and influencing decisions across teams and regions.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Dedication to data integrity and a proactive approach to resolving discrepancies.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Adaptability to thrive in a fast-paced, dynamic environment.</span></div><div><span>·</span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Passion for leveraging data and analytics to drive operational and strategic improvements.</span></div><br><br><br>

Services Cost Analyst

About the Job

About the Company

Fluence

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