<h2>Overview</h2>LEAD COACH OPERATOR INSTRUCTOR$51.01 per hour – Closes 9/11/25 at 11:59 pm Coach Operator Instructor Leads are responsible for directing, prioritizing and overseeing the daily activity of coach operator instructors and coach operator trainees as assigned.  The conduct curriculum development, e-learning, refresher courses for operators, training programs for new hire operators.  They assure that the quality of classroom training provided is sufficient to properly convey information to attendees by conducting training or through monitoring of coach operator instruction staff.  The Coach Operator Instructor Lead functions as a “working position” with the expectation that as necessary, they will lead and/or assist in the fulfillment of work assignments and projects in order to meet company goals and objectives.<h2>Essential Duties</h2><ul> <li>Participate in prioritizing, planning, and scheduling instructors for new hire coach operator training, refresher coach operator training, post-accident training, enterprise program projects and other assignments. Make recommendations to the Program Manager to ensure all assigned staff are correctly trained, equipped and able to complete each assigned task in a safe, efficient, and timely manner.  Answer staff questions, solve problems, and report any need for corrective action.</li> <li>Monitor and report staff work performance for quality and productivity, providing the Manager with data related to staffing needs.</li> <li>Review staff timecards, vacation and absence requests and other company information for completeness and accuracy for final approval by the Manager.</li> <li>Develop and effectively present curriculum for training instructors, trainees, and other staff.</li> <li>Develop and maintain Coach Operator Instructor standard operating procedures.</li> <li>Demonstrates platform presentation skills.</li> <li>Perform all essential duties of Coach Operator instructor as necessary.</li> <li>Performs other duties of a similar nature, as assigned.</li></ul><h2>Requirements</h2>MINIMUM QUALIFICATIONS:  <ul> <li>Must be a current FT Coach Operator Instructor or have been within the last year. </li> <li>Must have 3 years of Full Time Community Transit Coach Operator Instructor experience. 1 year Term limited experience can substitute for 1 year of FT COI experience. </li> <li>Must be TSI-certified.</li> <li>Must be Crucial Conversations certified.</li> <li>Must have intermediate MS Office Suite skills (Word, Excel, Powerpoint, Outlook)</li> <li>Must have excellent writing skills.</li> <li>Must have excellent presentation skills.</li> <li>Must have knowledge of the complete Coach Operator Training Academy program.</li> <li>Must be proficient and qualified on all COI processes and job duties.</li> <li>Must be able to work varied shifts and overtime, as required.</li> <li>Valid WA State Driver's License and CDL Class B (with passenger endorsement and airbrake restriction lifted) and valid DOT Medical Certification.</li></ul> APPLICATION PROCESSSubmit your application online. Only on-line applications will be accepted and must include 1) a completed application, 2) cover letter and 3) all supplemental questions answered.   Applicants for this job may be considered for other openings up to six months after the date this position closes.  Incomplete application packets will not be considered. This position is safety-sensitive and subject to drug- and alcohol-testing under both DOT and Community Transit authority.  Applicants who pass minimum qualification screening may be invited to participate in applicant testing. ___________________________________________Community Transit provides a tobacco-free and drug-free work environment.  As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on any basis prohibited by Federal, State or Local law.  We value and encourage diversity in our workforce.   EOE AA M/F/Vet/Disability.  Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Community Transit Coach Operator Instructors are represented by the Amalgamated Transit Union (ATU) Local #1576

Community Transit provides bus and paratransit service, vanpool, and alternative commute options in Snohomish County. The agency is building a network of Swift bus rapid transit lines with Swift Blue Line along Highway 99, the Swift Green Line between Canyon Park/Bothell and Boeing/Paine Field, and the new Swift Orange Line in Mill Creek and Lynnwood.

Coach Operator Instructor Lead

<h2>Overview</h2>LEAD COACH OPERATOR INSTRUCTOR$51.01 per hour – Closes 9/11/25 at 11:59 pm&nbsp;Coach Operator Instructor Leads are responsible for directing, prioritizing and overseeing the daily activity of coach operator instructors and coach operator trainees as assigned.&nbsp; The conduct curriculum development, e-learning, refresher courses for operators, training programs for new hire operators.&nbsp; They assure that the quality of classroom training provided is sufficient to properly convey information to attendees by conducting training or through monitoring of coach operator instruction staff.&nbsp; The Coach Operator Instructor Lead functions as a “working position” with the expectation that as necessary, they will lead and/or assist in the fulfillment of work assignments and projects in order to meet company goals and objectives.<h2>Essential Duties</h2><ul> <li>Participate in prioritizing, planning, and scheduling instructors for new hire coach operator training, refresher coach operator training, post-accident training, enterprise program projects and other assignments. Make recommendations to the Program Manager to ensure all assigned staff are correctly trained, equipped and able to complete each assigned task in a safe, efficient, and timely manner.&nbsp; Answer staff questions, solve problems, and report any need for corrective action.</li> <li>Monitor and report staff work performance for quality and productivity, providing the Manager with data related to staffing needs.</li> <li>Review staff timecards, vacation and absence requests and other company information for completeness and accuracy for final approval by the Manager.</li> <li>Develop and effectively present curriculum for training instructors, trainees, and other staff.</li> <li>Develop and maintain Coach Operator Instructor standard operating procedures.</li> <li>Demonstrates platform presentation skills.</li> <li>Perform all essential duties of Coach Operator instructor as necessary.</li> <li>Performs other duties of a similar nature, as assigned.</li></ul><h2>Requirements</h2>MINIMUM QUALIFICATIONS: &nbsp;<ul> <li>Must be a current FT Coach Operator Instructor or have been within the last year. </li> <li>Must have 3 years of Full Time Community Transit Coach Operator Instructor experience. 1 year Term limited experience can substitute for 1 year of FT COI experience. </li> <li>Must be TSI-certified.</li> <li>Must be Crucial Conversations certified.</li> <li>Must have intermediate MS Office Suite skills (Word, Excel, Powerpoint, Outlook)</li> <li>Must have excellent writing skills.</li> <li>Must have excellent presentation skills.</li> <li>Must have knowledge of the complete Coach Operator Training Academy program.</li> <li>Must be proficient and qualified on all COI processes and job duties.</li> <li>Must be able to work varied shifts and overtime, as required.</li> <li>Valid WA State Driver's License and CDL Class B (with passenger endorsement and airbrake restriction lifted) and valid DOT Medical Certification.</li></ul>&nbsp;APPLICATION PROCESSSubmit your application online. Only on-line applications will be accepted and must include 1) a completed application, 2) cover letter and 3) all supplemental questions answered. &nbsp;&nbsp;Applicants for this job may be considered for other openings up to six months after the date this position closes.&nbsp; Incomplete application packets will not be considered. This position is safety-sensitive and subject to drug- and alcohol-testing under both DOT and Community Transit authority.&nbsp; Applicants who pass minimum qualification screening may be invited to participate in applicant testing.&nbsp;___________________________________________Community Transit provides a tobacco-free and drug-free work environment.&nbsp; As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on any basis prohibited by Federal, State or Local law.&nbsp; We value and encourage diversity in our workforce.&nbsp;&nbsp; EOE AA M/F/Vet/Disability.&nbsp; Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.&nbsp;Community Transit Coach Operator Instructors are represented by the Amalgamated Transit Union (ATU) Local #1576

Coach Operator Instructor Lead

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Community Transit

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