Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1>Strategy &amp; DesignLead and support the development of enterprise applications (e.g., labelling, archiving, document and product management systems) by understanding stakeholder needs and translating them into actionable plans.Implementation &amp; TransitionOversee the implementation and transition of new or modified applications into the live environment, ensuring minimal disruption to business operations.Continuous ImprovementIdentify and implement enhancements to improve user experience and satisfaction.Project ManagementCollaborate with architects, stakeholders, and IT teams to plan and oversee projects aimed at improving enterprise application services.OperationManage the day-to-day operations of support applications to ensure reliability, security, and performance.Knowledge Management &amp; DocumentationMaintain service-related documentation and promote knowledge-sharing practices.<h1>Qualifications:</h1><ul><li>Master’s degree in Information Technology, Computer Science, or a related field, or several years of experience leading initiatives in production, logistics, sales, and business development within IT with 7-10 years of experience.</li><li>Proven expertise in service management, process optimization, and technical leadership.</li><li>Solid understanding of SaaS and customized enterprise applications, as well as project management methodologies (e.g., Agile, Scrum, PRINCE2).</li><li>Strong strategic orientation in a fast-paced and dynamic environment.</li><li>Analytical mindset with excellent problem-solving and decision-making skills.</li><li>Excellent communication and collaboration abilities, with experience working in multicultural teams.</li></ul>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Klüber Lubrication India Pvt. Ltd.

Freudenberg e-Power Systems is one of the world's leading suppliers of emission-neutral energy systems for heavy-duty applications. With its experience and expertise in battery and fuel cell technology, the company offers tailor-made solutions, in particular combined systems, for sustainable and economical e-mobility. With over 800 employees, Freudenberg e-Power Systems supports its customers from application development through to production, commissioning and service.
The company is part of the global Freudenberg Group, which has four business areas: Seals and Vibration Control Technology, Nonwovens and Filtration, Household Products as well as Specialties and Others. In 2022 the Group generated sales of more than 11 billion euros and employed more than 50,000 associates in around 60 countries.

Service Lead Support Applications (F/M/D)

Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1>Strategy &amp; DesignLead and support the development of enterprise applications (e.g., labelling, archiving, document and product management systems) by understanding stakeholder needs and translating them into actionable plans.Implementation &amp; TransitionOversee the implementation and transition of new or modified applications into the live environment, ensuring minimal disruption to business operations.Continuous ImprovementIdentify and implement enhancements to improve user experience and satisfaction.Project ManagementCollaborate with architects, stakeholders, and IT teams to plan and oversee projects aimed at improving enterprise application services.OperationManage the day-to-day operations of support applications to ensure reliability, security, and performance.Knowledge Management &amp; DocumentationMaintain service-related documentation and promote knowledge-sharing practices.<h1>Qualifications:</h1><ul><li>Master’s degree in Information Technology, Computer Science, or a related field, or several years of experience leading initiatives in production, logistics, sales, and business development within IT with 7-10 years of experience.</li><li>Proven expertise in service management, process optimization, and technical leadership.</li><li>Solid understanding of SaaS and customized enterprise applications, as well as project management methodologies (e.g., Agile, Scrum, PRINCE2).</li><li>Strong strategic orientation in a fast-paced and dynamic environment.</li><li>Analytical mindset with excellent problem-solving and decision-making skills.</li><li>Excellent communication and collaboration abilities, with experience working in multicultural teams.</li></ul>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Klüber Lubrication India Pvt. Ltd.

Service Lead Support Applications (F/M/D)

About the Job

About the Company

Freudenberg

Similar Jobs

Service Lead Development BTP Platform (f/m/d)

Service Lead Development BTP Platform (f/m/d)

IT Application Manager

IT Application Manager

Head of IT Services (Retail & Wholesale Energy)

Head of IT Services (Retail & Wholesale Energy)

Applications Team Lead (m/f/d)

Applications Team Lead (m/f/d)

Service Manager

Service Manager

Enterprise Systems Manager

Enterprise Systems Manager

Systems Operations Analyst (Level 1 Support)

Systems Operations Analyst (Level 1 Support)

Senior Professional Consultant Logistic and Operations, Project IT

Senior Professional Consultant Logistic and Operations, Project IT

Sr. Manager, Site Support and IT Operations

Sr. Manager, Site Support and IT Operations

Service Delivery Manager

Service Delivery ManagerNew