Join us, be part of more.  We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.   About your team:  At British Gas, our mission is to sell it and mend it.    We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.Meter Read Optimisation AnalystPermanent - Full time or Part timeLocation: Leicester with flexible home workingAbout your team:At British Gas Energy, our ambition is to be Britain's favourite energy supplierWe’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprintAbout your role:The Meter Read Optimisation Analyst role sits within the Metering &amp; Industry Performance team as part of the newly formed Business Excellence function within British Gas Business Energy, whose focus is to drive highly efficient and effective operational performance. The purpose of the role is to ensure the business has a clear understanding of its Meter Read process performance, collaborating with customer service and operational teams to set targets, understand and mitigate risks and identify opportunities to optimise performance, and deliver efficient and effective market leading customer outcomes.The Key accountabilities for this role are:<ul><li>Collaborate with metering &amp; operations teams to establish performance routines, monitor key performance metrics, set performance targets and monitor progress</li><li>Analyse meter read performance data to identify trends, inefficiencies, risks &amp; opportunities and provide recommendations for areas for improvement and to optimise meter read scheduling.</li><li>Support the development and implementation of performance improvement initiatives, with clear articulation of costs versus benefits of decisions made</li><li>Monitor and evaluate the effectiveness and efficiency of operational performance and change initiatives</li><li>Assist in forecasting performance and setting realistic but stretching goals.</li><li>Stay up-to-date with industry trends and best practices, appreciating what best in class performance looks like both internally and within other organisations/industries</li><li>Build strong working relationships with the key internal and 3rd Party stakeholders to successfully deliver customer outcomes</li></ul>Here's what we’re looking for:<ul><li>We're looking for someone who is customer-focused, with a strong understanding of operational processes and how they work within complex organisations and regulatory environments. You should be a team player who can build cross-functional relationships and manage diverse stakeholder groups effectively.</li><li>Attention to detail and strong analytical skills are key, along with the ability to understand performance drivers and apply commercial acumen. Excellent communication and presentation skills are essential, especially when presenting insights to senior management and using data to inform decision-making.</li><li>You should have extensive experience of using analytical tools like SQL, Excel, and Power BI to manage large datasets, assess performance, identify risks, and spot opportunities for improvement.</li><li>A solid understanding of industry processes such as P196 would be beneficial while strong stakeholder management skills and the ability to develop close working relationships will be crucial in this role.</li></ul>Why should you apply?     We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.    <a href="http://www.morethanacareer.energy/britishgas">https://www.morethanacareer.energy/britishgas</a> If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

Centrica Energy is a renewable energy trading company operating out of eight offices across all time zones to move energy from source to use. Our mission is to drive the green transition while offering sustainable and predictable energy costs for suppliers and offtakers. In short, we call ourselves energy movers by nature. Engaged and empowered people are the key to our success and we&rsquo;re proud of our people, their engagement, and the culture we have created. We are devoted to fostering an amazing workplace culture where everybody can thrive and do great work, while having a strong sense of camaraderie. Our Danish and UK entity are &lsquo;Great Place to Work&rsquo; certified, and our Danish entity was in April 2024 awarded &lsquo;Best Workplaces in Denmark for Gender Equality&rsquo; and awarded the 3rd &ldquo;Best Workplaces in Denmark&rdquo; among the 25 awarded companies and organisation between 50-499 employees. Follow us to stay updated on all the latest news, activities and vacancies at Centrica Energy.

Meter Read Optimisation Analyst

Join us, be part of more.&nbsp;&nbsp;We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.&nbsp; &nbsp;About your team:&nbsp;&nbsp;At British Gas, our mission is to sell it and mend it. &nbsp;&nbsp;&nbsp;We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.Meter Read Optimisation AnalystPermanent - Full time or Part timeLocation: Leicester with flexible home workingAbout your team:At British Gas Energy, our ambition is to be Britain's favourite energy supplierWe’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprintAbout your role:The Meter Read Optimisation Analyst role sits within the Metering &amp; Industry Performance team as part of the newly formed Business Excellence function within British Gas Business Energy, whose focus is to drive highly efficient and effective operational performance. The purpose of the role is to ensure the business has a clear understanding of its Meter Read process performance, collaborating with customer service and operational teams to set targets, understand and mitigate risks and identify opportunities to optimise performance, and deliver efficient and effective market leading customer outcomes.The Key accountabilities for this role are:<ul><li>Collaborate with metering &amp; operations teams to establish performance routines, monitor key performance metrics, set performance targets and monitor progress</li><li>Analyse meter read performance data to identify trends, inefficiencies, risks &amp; opportunities and provide recommendations for areas for improvement and to optimise meter read scheduling.</li><li>Support the development and implementation of performance improvement initiatives, with clear articulation of costs versus benefits of decisions made</li><li>Monitor and evaluate the effectiveness and efficiency of operational performance and change initiatives</li><li>Assist in forecasting performance and setting realistic but stretching goals.</li><li>Stay up-to-date with industry trends and best practices, appreciating what best in class performance looks like both internally and within other organisations/industries</li><li>Build strong working relationships with the key internal and 3rd Party stakeholders to successfully deliver customer outcomes</li></ul>Here's what we’re looking for:<ul><li>We're looking for someone who is customer-focused, with a strong understanding of operational processes and how they work within complex organisations and regulatory environments. You should be a team player who can build cross-functional relationships and manage diverse stakeholder groups effectively.</li><li>Attention to detail and strong analytical skills are key, along with the ability to understand performance drivers and apply commercial acumen. Excellent communication and presentation skills are essential, especially when presenting insights to senior management and using data to inform decision-making.</li><li>You should have extensive experience of using analytical tools like SQL, Excel, and Power BI to manage large datasets, assess performance, identify risks, and spot opportunities for improvement.</li><li>A solid understanding of industry processes such as P196 would be beneficial while strong stakeholder management skills and the ability to develop close working relationships will be crucial in this role.</li></ul>Why should you apply? &nbsp; &nbsp; We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.&nbsp; &nbsp; <a href="http://www.morethanacareer.energy/britishgas">https://www.morethanacareer.energy/britishgas</a>&nbsp;If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

Meter Read Optimisation Analyst

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About the Company

Centrica Energy

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