Job title: Business AnalystLocation: LondonSalary: £43,000 - £51,000Team: ProductReporting To: Group Product ManagerClosing date for applications: 14th September 2025This role is based in London and requires existing right to work in the UK.At this time, we are not able to offer visa sponsorship for this role. We are committed to building a diverse, global team and our sponsorship policy is evaluated on a role-by-role basis. We encourage you to keep an eye on our careers site to stay informed about future opportunities where we are able to offer visa sponsorship.Kaluza reimagines energy to bring net-zero within everyone’s reach. Our intelligent platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all. From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system. At Kaluza we embrace a flexible, hybrid work model that balances autonomy with the power of in-person connection. Many of our teams find value in coming together regularly to collaborate, strengthen relationships, and accelerate progress. We’re focused on shaping thoughtful, team-driven approaches that support both business impact and individual well-being.We also prioritise meaningful company-wide gatherings like our annual conference and end-of-year celebrations, that bring us together to align, connect, and celebrate.What will I be doing?Support the localisation efforts for our platform, ensuring it meets the specific regulatory, market, and cultural requirements of diverse European countriesCollaborate intensely with external clients and in-country experts to understand their unique needs and requirements, and help document them for features related to country-specific needs for various domains, including energy tariffs/pricing, billing, finance, payments, or customer lifecycleCreate from scratch and iterate on business process maps using a simplified BPMN framework, in a way that identifies key questions to raise in workshops. Share and present those maps to internal product teams to inform their requirementsIdentify and map data requirements for the domains you are working withPerform data analysis using SQL to support teams in gathering insightsFast learner, able to stretch across multiple domains and context switch easilyIdeally you’ll have/be<ul><li>Proven experience as a Business Analyst in B2B or B2B2C software companies</li><li>Excellent communication skills, able to run internal and external workshops, and able to articulate technical and market complexities to various stakeholders</li><li>Experience documenting complex process maps using specific frameworks (e.g. BPMN)</li></ul>Comfortable working with data schemas and querying databases<ul><li>Strong problem solving and analysis skills, able to process complexity into something elegant and easy to understand</li><li>Strong drive and ownership, self starter able to work independently</li><li>Experience collaborating with cross-functional teams (product, engineering, legal, operations, client success) to deliver localised solutions</li></ul>What will set you apart<ul><li>Hands-on experience with the French or Belgian energy retail markets</li></ul>Domain expertise in energy tariffs/pricing, billing, payments, finance, or customer lifecycle<ul><li>Proficiency in a second European language relevant to key target markets (e.g., French).</li></ul>Kaluza ValuesHere at Kaluza we have five core values that guide us as a business: We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose.Read more about our <a href="https://careers.kaluza.com/our-values">values over on our careers site.</a>From us you’ll get<ul><li>Pension Scheme</li><li>Discretionary Bonus Scheme</li><li>Private Medical Insurance + Virtual GP</li><li>Life Assurance</li><li>Access to Furthr - a Climate Action app</li><li>Free Mortgage Advice and Eye Tests</li><li>Perks at Work - access to thousands of retail discounts</li><li>5% Flex Fund to spend on the benefits you want most</li><li>26 days holiday</li><li>Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like</li><li>Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family</li><li>Dedicated personal learning and home office budgets</li><li>And more…</li></ul>We want the best peopleWe’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you. Find out more about working in <a href="http://kaluza.com">Kaluza</a> on our <a href="https://careers.kaluza.com/">careers page</a> and <a href="https://www.linkedin.com/company/kaluza/">LinkedIn</a>. You can also find our Applicant Data Protection Policy <a href="https://kaluza-careers.cdn.prismic.io/kaluza-careers/Z5umd5bqstJ9-DZw_2024ApplicantDataProtectionNotice.pdf">here</a>.

Kaluza is the intelligent energy platform enabling the world&rsquo;s largest energy companies to lead the way in the energy transition. From revolutionising energy retail operations to smart electric vehicle charging, our software is empowering energy suppliers to deliver market-leading experiences for their customers and drive decarbonisation.&nbsp;
Launching in 2019, we&rsquo;ve grown rapidly to over 400 employees across the UK, Portugal and the US. We pride ourselves on technical excellence and building a platform that has a real, positive impact in a fast-evolving industry.&nbsp;
We&rsquo;re on the lookout for talented problem solvers, who are determined to make a difference to the world. Sound like you? Find out more about life at Kaluza&nbsp;<a class="body-text-link hyperlink" href="https://careers.kaluza.com/life-at-kaluza">here</a>.

Business Analyst

Job title: Business AnalystLocation: LondonSalary: £43,000 - £51,000Team: ProductReporting To: Group Product ManagerClosing date for applications: 14th September 2025This role is based in London and requires existing right to work in the UK.At this time, we are not able to offer visa sponsorship for this role. We are committed to building a diverse, global team and our sponsorship policy is evaluated on a role-by-role basis. We encourage you to keep an eye on our careers site to stay informed about future opportunities where we are able to offer visa sponsorship.Kaluza reimagines energy to bring net-zero within everyone’s reach. Our intelligent platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all.&nbsp;From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system.&nbsp;At Kaluza we embrace a flexible, hybrid work model that balances autonomy with the power of in-person connection. Many of our teams find value in coming together regularly to collaborate, strengthen relationships, and accelerate progress. We’re focused on shaping thoughtful, team-driven approaches that support both business impact and individual well-being.We also prioritise meaningful company-wide gatherings like our annual conference and end-of-year celebrations, that bring us together to align, connect, and celebrate.What will I be doing?Support the localisation efforts for our platform, ensuring it meets the specific regulatory, market, and cultural requirements of diverse European countriesCollaborate intensely with external clients and in-country experts to understand their unique needs and requirements, and help document them for features related to country-specific needs for various domains, including energy tariffs/pricing, billing, finance, payments, or customer lifecycleCreate from scratch and iterate on business process maps using a simplified BPMN framework, in a way that identifies key questions to raise in workshops. Share and present those maps to internal product teams to inform their requirementsIdentify and map data requirements for the domains you are working withPerform data analysis using SQL to support teams in gathering insightsFast learner, able to stretch across multiple domains and context switch easilyIdeally you’ll have/be<ul><li>Proven experience as a Business Analyst in B2B or B2B2C software companies</li><li>Excellent communication skills, able to run internal and external workshops, and able to articulate technical and market complexities to various stakeholders</li><li>Experience documenting complex process maps using specific frameworks (e.g. BPMN)</li></ul>Comfortable working with data schemas and querying databases<ul><li>Strong problem solving and analysis skills, able to process complexity into something elegant and easy to understand</li><li>Strong drive and ownership, self starter able to work independently</li><li>Experience collaborating with cross-functional teams (product, engineering, legal, operations, client success) to deliver localised solutions</li></ul>What will set you apart<ul><li>Hands-on experience with the French or Belgian energy retail markets</li></ul>Domain expertise in energy tariffs/pricing, billing, payments, finance, or customer lifecycle<ul><li>Proficiency in a second European language relevant to key target markets (e.g., French).</li></ul>Kaluza ValuesHere at Kaluza we have five core values that guide us as a business:&nbsp;We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose.Read more about our <a href="https://careers.kaluza.com/our-values">values over on our careers site.</a>From us you’ll get<ul><li>Pension Scheme</li><li>Discretionary Bonus Scheme</li><li>Private Medical Insurance + Virtual GP</li><li>Life Assurance</li><li>Access to Furthr - a Climate Action app</li><li>Free Mortgage Advice and Eye Tests</li><li>Perks at Work - access to thousands of retail discounts</li><li>5% Flex Fund to spend on the benefits you want most</li><li>26 days holiday</li><li>Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like</li><li>Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family</li><li>Dedicated personal learning and home office budgets</li><li>And more…</li></ul>We want the best peopleWe’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.&nbsp;Find out more about working in&nbsp;<a href="http://kaluza.com">Kaluza</a> on our <a href="https://careers.kaluza.com/">careers page</a> and <a href="https://www.linkedin.com/company/kaluza/">LinkedIn</a>. You can also find our Applicant Data Protection Policy <a href="https://kaluza-careers.cdn.prismic.io/kaluza-careers/Z5umd5bqstJ9-DZw_2024ApplicantDataProtectionNotice.pdf">here</a>.&nbsp;

Business Analyst

About the Job

About the Company

Kaluza

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