Join us! We are looking for a motivated Working Student (m/f/d) in Customer Support to join our team in Munich. In this role, you will support our customers throughout their onboarding journey, help them navigate our ESG platform, and collaborate cross-functionally to ensure outstanding customer experience. What can you expect? <ul style="margin-top:0in;"><li>Conduct Standardised Tasks: Assist customers in completing internal standard functions in collaboration with the Customer Support team</li><li>Customer Onboarding &amp; Support: Guide new clients through set-up and onboarding processes. Provide responsive support on ESG platform functionality, including assessment workflows and data management</li><li>Customer Insights &amp; Feedback: Identify common customer pain points and areas for improvement and communicate these insights to the Customer Success Management (CSM), product, and development teams</li><li>Cross-functional Collaboration: Work with other teams to highlight new feature opportunities or service enhancements based on customer feedback and usage patterns</li></ul> What should you bring along? <ul><li>Experience: Currently enrolled as a student in a relevant field (e.g., Business, Sustainability, IT, or related areas).</li><li>Knowledge: Proficiency in Excel and willingness to learn new software platforms and tools</li><li>Communication skills: Strong spoken and written communication skills in English and German </li><li>Teamwork: A proactive, solution-oriented mindset and ability to work effectively within a team</li></ul> What do we offer? <ul><li>Exciting and Meaningful Tasks: A role that’s not only enjoyable but also truly impactful – combined with excellent earning potential</li><li>Agile Work Environment: Work in an international setting with strong growth, offering long-term development opportunities and room to unlock your potential</li><li>Great Team: A professional and welcoming team that’s excited to have you on board</li><li>Attractive Benefits: 30 days of vacation and an EGYM Wellpass membership to support your work-life balance</li><li>Flat Hierarchies: Successfully implement your own ideas and actively contribute to shaping the future</li><li>Modern Workplace: Inspiring office spaces in the heart of Munich, with the flexibility to work remotely from home or anywhere in Germany</li></ul>

IntegrityNext is an interdisciplinary team of sustainability experts, procurement professionals and software developers. We use state-of-the-art technology and our years of experience in procurement to make the world more sustainable. IntegrityNext promotes sustainability where the leverage is greatest: In the corporate supply chain. IntegrityNext has therefore set out to make corporate supply chains more environmentally and socially just. Today, around 1 million companies in over 200 countries already belong to the IntegrityNext network, including customers such as Siemens Gamesa, Generali, Henkel, OSRAM, RWE, ThyssenKrupp, HILTI and Grohe.

Working Student Customer Support (m/f/d)

Join us! We are looking for a motivated&nbsp;Working Student (m/f/d) in Customer Support&nbsp;to join&nbsp;our team in Munich. In this role, you will support our customers throughout their&nbsp;onboarding journey, help them navigate our ESG platform, and collaborate cross-functionally to ensure outstanding customer experience. What can you expect? <ul><li>Conduct Standardised Tasks: Assist customers in completing internal standard functions in collaboration with the Customer Support team</li><li>Customer Onboarding &amp; Support: Guide new clients through set-up and onboarding processes. Provide responsive support on ESG platform functionality, including assessment workflows and data management</li><li>Customer Insights &amp; Feedback: Identify common customer pain points and areas for improvement and communicate these insights to the Customer Success Management (CSM), product, and development teams</li><li>Cross-functional Collaboration: Work with other teams to highlight new feature opportunities or service enhancements based on customer feedback and usage patterns</li></ul> What should you bring along? <ul><li>Experience: Currently enrolled as a student in a relevant field (e.g., Business, Sustainability, IT, or related areas).</li><li>Knowledge: Proficiency in Excel and willingness to learn new software platforms and tools</li><li>Communication skills: Strong spoken and written communication skills in English and German&nbsp;</li><li>Teamwork: A proactive, solution-oriented mindset and ability to work effectively within a team</li></ul> What do we offer? <ul><li>Exciting and Meaningful Tasks: A role that’s not only enjoyable but also truly impactful – combined with excellent earning potential</li><li>Agile Work Environment: Work in an international setting with strong growth, offering long-term development opportunities and room to unlock your potential</li><li>Great Team: A professional and welcoming team that’s excited to have you on board</li><li>Attractive Benefits: 30 days of vacation and an EGYM Wellpass membership to support your work-life balance</li><li>Flat Hierarchies: Successfully implement your own ideas and actively contribute to shaping the future</li><li>Modern Workplace: Inspiring office spaces in the heart of Munich, with the flexibility to work remotely from home or anywhere in Germany</li></ul>

Working Student Customer Support (m/f/d)

About the Job

About the Company

Integrity Next

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