As WMS/ WCS &amp; Software Solutions Specialist, you will play a pivotal role in designing, implementing and supporting software-driven warehouse management systems (WMS/ WCS) within automated solutions. You’ll collaborate across technical and commercial teams to deliver scalable, high-impact digital solutions that optimize material flow, fleet performance, and customer operations. Liaising with sales colleagues to support on large scale project quotes, your input and skills are pivotal in a project’s success and delivery. This role will be home-based &amp; will require a high degree of autonomy and travel in the UK&amp;I and occasional travel to EU for intercompany meetings. This will involve overstays from home as required during implementation phases and on-site meetings.<h1>We offer:</h1>Key Responsibilities<ul><li>Lead the configuration, deployment, and support of WMS platforms, utilising KION WMS/ WCS and related modules.</li><li>Collaborate with sales, engineering, and customer teams to define software requirements and deliver tailored solutions.</li><li>Integrate WMS with customer ERP systems and digital tools, ensuring seamless data exchange and operational visibility.</li><li>Develop and maintain documentation, training materials, and support guides for internal and external stakeholders.</li><li>Support digital twin and simulation initiatives to visualise warehouse performance and identify optimisation opportunities.</li><li>Troubleshoot software issues and provide technical support during implementation and post-deployment phases.</li><li>Stay current with emerging technologies in intralogistics, automation and software integration. Be the product expert for WMS and software in UK&amp;I.</li><li>Collaborate our intercompany teams to define and deliver improvements in our software and WMS offerings that allow us to lead by example.</li><li>Identify further opportunities to expand WMS and software with customers as an ongoing maintenance and review of site operations.</li><li>Accountable for delivery, implementation/execution of all software and WMS related elements for all projects.</li><li>Liaising with the Automation project manager, ensuring supplier costs are tracked, managed/monitored and time keeping is recorded through use of KION resource tracking tools.</li><li>Test and validate overall solutions and certify conformity of said solutions as part of remit/presentation to sales teams/customers.</li><li>Facilitate controlled demonstrations at the branded demo centres or on customer sites to promote and further push our technical offering.</li><li>Support on proof of concept (PoC) configuration of automated solutions involving WMS or software on customer operations.</li><li>Customer facing software SME, competent to present to customers overall solution (costs, deliverables etc).</li></ul>Required Skills &amp; Experience<ul><li>Proven experience in WMS implementation, software integration or intralogistics automation.</li><li>Strong understanding of warehouse operations, fleet coordination, (mobile automation) as well „stationary automation“ (shuttle, stacker cranes etc.) and digital transformation.</li><li>Experience of Manual and Automated warehouse trucks.</li><li>Proficiency in software platforms such as SAP or similar logistics systems.</li><li>Familiarity with APIs, data mapping, and system architecture.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to work independently and collaboratively across cross-functional teams.</li><li>Experience in VBA (Visual Basic for Applications)</li><li>Experience in SQL (Structured Query Language)</li><li>Experience in - C# fullstack development, .Net, SQL Server, MySQL, PostGres or similar</li><li>Good commercial awareness and business acumen.</li><li>Good IT, numeracy, and communication skills – both written and verbal with the ability to communicate to internal and external stakeholders.</li><li>A team player and have a flexible approach to working</li><li>Strong problem-solving skills</li><li>Self-motivation</li><li>Good listening skill</li><li>Attention to detail</li><li>Full driving License</li></ul>Desirable Attributes<ul><li>Experience with software tools (e.g, VNA Navigation Interface).</li><li>Knowledge of simulation, modelling or digital twin technologies.</li><li>Background in industrial automation, robotics or logistics software.</li><li>Agile mindset and proactive approach to problem-solving.</li><li>Experience in Scripting languages such as Python or Powershell.</li><li>Experience in API integration (REST/SOAP) through ERP systems, IoT devices and or third-party logistics platforms.</li><li>Connectivity/interfacing skills (technology: SAP interface, OPC-UA, REST, TCP/IP, MQTT, Modbus… and format: JSON, HTML, XML)</li><li>Familiar with WMS (Warehouse Management Systems), ERP systems and control technologies (PLC, SCADA)</li><li>MEWP/ IPAF Qualification</li><li>Forklift license</li></ul>Performance Measures required in the positionTechnical &amp; Solution Delivery<ul><li>WMS Implementation Success Rate: % of projects delivered on time, within scope and meeting functional requirements.</li><li>System Uptime &amp; Stability: % uptime of deployed WMS solutions and integrations.</li><li>Bug Resolution Time: Average time to resolve software issues post-deployment.</li><li>API/Data Integration Accuracy: % of successful data exchanges between WMS and ERP/third-party systems without manual intervention.</li></ul>Operational Efficiency &amp; Impact<ul><li>Order Fulfilment Accuracy: % of orders processed through WMS without errors.</li><li>Dock-to-Stock Time Reduction: Improvement in time from goods receipt to system availability.</li><li>Picking Efficiency Gains: % improvement in pick rate or reduction in picking errors post-WMS deployment.</li><li>Cycle Time Reduction: Decrease in time from order receipt to shipment.</li></ul>Customer &amp; Stakeholder Satisfaction<ul><li>Client Satisfaction - Based on post-implementation feedback.</li><li>Internal Stakeholder Feedback: Feedback from cross function teams on solution usability and support.</li><li>Training Effectiveness: % of users successfully trained and certified on new systems.</li></ul>Continuous Improvement &amp; Innovation<ul><li>Automation Coverage: % of manual processes replaced or enhanced by automation.</li><li>Change Request Turnaround: Average time to assess and implement approved system changes.</li><li>Adoption of New Features: % of new WMS features or modules successfully rolled out and adopted.</li><li>Additional revenue and upselling of software and WMS related products/services to projects as change requests.</li></ul>Health &amp; Safety and training<ul><li>Health and Safety performance including zero accidents and lost time incidents during project execution.</li><li>Keeping up to date with relevant legislation, guidance and background research on technologies.</li><li>Impact assessments and overall breakdown of Risk assessment to customer as part of planning as part of implantation to avoid any undesirables scenarios.</li></ul><ul></ul><h1>Tasks and Qualifications:</h1>InterfacesInternal<ul><li>Project Managers</li><li>Service Technical Manager (in Service department) &amp; Senior Director Aftersales</li><li>Service engineers (Linde &amp; STILL)</li><li>Project stakeholders</li><li>Intralogistics Sales Teams</li><li>Inter company SME</li></ul>External<ul><li>Customers</li><li>Technical Experts – 3rd parties/suppliers</li><li>Technical experts from HQ</li></ul>

STILL is the leading provider of custom intralogistics solutions, high-quality electric forklift trucks, diesel forklifts, pallet trucks and racking systems.

Software Solutions Specialist

As WMS/ WCS &amp; Software Solutions Specialist, you will play a pivotal role in designing, implementing and supporting software-driven warehouse management systems (WMS/ WCS) within automated solutions. You’ll collaborate across technical and commercial teams to deliver scalable, high-impact digital solutions that optimize material flow, fleet performance, and customer operations. Liaising with sales colleagues to support on large scale project quotes, your input and skills are pivotal in a project’s success and delivery. This role will be home-based &amp; will require a high degree of autonomy and travel in the UK&amp;I and occasional travel to EU for intercompany meetings. This will involve overstays from home as required during implementation phases and on-site meetings.<h1>We offer:</h1>Key Responsibilities<ul><li>Lead the configuration, deployment, and support of WMS platforms, utilising KION WMS/ WCS and related modules.</li><li>Collaborate with sales, engineering, and customer teams to define software requirements and deliver tailored solutions.</li><li>Integrate WMS with customer ERP systems and digital tools, ensuring seamless data exchange and operational visibility.</li><li>Develop and maintain documentation, training materials, and support guides for internal and external stakeholders.</li><li>Support digital twin and simulation initiatives to visualise warehouse performance and identify optimisation opportunities.</li><li>Troubleshoot software issues and provide technical support during implementation and post-deployment phases.</li><li>Stay current with emerging technologies in intralogistics, automation and software integration. Be the product expert for WMS and software in UK&amp;I.</li><li>Collaborate our intercompany teams to define and deliver improvements in our software and WMS offerings that allow us to lead by example.</li><li>Identify further opportunities to expand WMS and software with customers as an ongoing maintenance and review of site operations.</li><li>Accountable for delivery, implementation/execution of all software and WMS related elements for all projects.</li><li>Liaising with the Automation project manager, ensuring supplier costs are tracked, managed/monitored and time keeping is recorded through use of KION resource tracking tools.</li><li>Test and validate overall solutions and certify conformity of said solutions as part of remit/presentation to sales teams/customers.</li><li>Facilitate controlled demonstrations at the branded demo centres or on customer sites to promote and further push our technical offering.</li><li>Support on proof of concept (PoC) configuration of automated solutions involving WMS or software on customer operations.</li><li>Customer facing software SME, competent to present to customers overall solution (costs, deliverables etc).</li></ul>Required Skills &amp; Experience<ul><li>Proven experience in WMS implementation, software integration or intralogistics automation.</li><li>Strong understanding of warehouse operations, fleet coordination, (mobile automation) as well „stationary automation“ (shuttle, stacker cranes etc.) and digital transformation.</li><li>Experience of Manual and Automated warehouse trucks.</li><li>Proficiency in software platforms such as SAP or similar logistics systems.</li><li>Familiarity with APIs, data mapping, and system architecture.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to work independently and collaboratively across cross-functional teams.</li><li>Experience in VBA (Visual Basic for Applications)</li><li>Experience in SQL (Structured Query Language)</li><li>Experience in - C# fullstack development, .Net, SQL Server, MySQL, PostGres or similar</li><li>Good commercial awareness and business acumen.</li><li>Good IT, numeracy, and communication skills – both written and verbal with the ability to communicate to internal and external stakeholders.</li><li>A team player and have a flexible approach to working</li><li>Strong problem-solving skills</li><li>Self-motivation</li><li>Good listening skill</li><li>Attention to detail</li><li>Full driving License</li></ul>Desirable Attributes<ul><li>Experience with software tools (e.g, VNA Navigation Interface).</li><li>Knowledge of simulation, modelling or digital twin technologies.</li><li>Background in industrial automation, robotics or logistics software.</li><li>Agile mindset and proactive approach to problem-solving.</li><li>Experience in Scripting languages such as Python or Powershell.</li><li>Experience in API integration (REST/SOAP) through ERP systems, IoT devices and or third-party logistics platforms.</li><li>Connectivity/interfacing skills (technology: SAP interface, OPC-UA, REST, TCP/IP, MQTT, Modbus… and format: JSON, HTML, XML)</li><li>Familiar with WMS (Warehouse Management Systems), ERP systems and control technologies (PLC, SCADA)</li><li>MEWP/ IPAF Qualification</li><li>Forklift license</li></ul>Performance Measures required in the positionTechnical &amp; Solution Delivery<ul><li>WMS Implementation Success Rate: % of projects delivered on time, within scope and meeting functional requirements.</li><li>System Uptime &amp; Stability: % uptime of deployed WMS solutions and integrations.</li><li>Bug Resolution Time: Average time to resolve software issues post-deployment.</li><li>API/Data Integration Accuracy: % of successful data exchanges between WMS and ERP/third-party systems without manual intervention.</li></ul>Operational Efficiency &amp; Impact<ul><li>Order Fulfilment Accuracy: % of orders processed through WMS without errors.</li><li>Dock-to-Stock Time Reduction: Improvement in time from goods receipt to system availability.</li><li>Picking Efficiency Gains: % improvement in pick rate or reduction in picking errors post-WMS deployment.</li><li>Cycle Time Reduction: Decrease in time from order receipt to shipment.</li></ul>Customer &amp; Stakeholder Satisfaction<ul><li>Client Satisfaction - Based on post-implementation feedback.</li><li>Internal Stakeholder Feedback: Feedback from cross function teams on solution usability and support.</li><li>Training Effectiveness: % of users successfully trained and certified on new systems.</li></ul>Continuous Improvement &amp; Innovation<ul><li>Automation Coverage: % of manual processes replaced or enhanced by automation.</li><li>Change Request Turnaround: Average time to assess and implement approved system changes.</li><li>Adoption of New Features: % of new WMS features or modules successfully rolled out and adopted.</li><li>Additional revenue and upselling of software and WMS related products/services to projects as change requests.</li></ul>Health &amp; Safety and training<ul><li>Health and Safety performance including zero accidents and lost time incidents during project execution.</li><li>Keeping up to date with relevant legislation, guidance and background research on technologies.</li><li>Impact assessments and overall breakdown of Risk assessment to customer as part of planning as part of implantation to avoid any undesirables scenarios.</li></ul><ul></ul><h1>Tasks and Qualifications:</h1>InterfacesInternal<ul><li>Project Managers</li><li>Service Technical Manager (in Service department) &amp; Senior Director Aftersales</li><li>Service engineers (Linde &amp; STILL)</li><li>Project stakeholders</li><li>Intralogistics Sales Teams</li><li>Inter company SME</li></ul>External<ul><li>Customers</li><li>Technical Experts – 3rd parties/suppliers</li><li>Technical experts from HQ</li></ul>

Software Solutions Specialist

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STILL

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