At Landis+Gyr, we don’t just manage energy—we lead the transformation toward a smarter and more sustainable energy future.With a net revenue of USD 1.73 billion in FY 2024, and a presence in over 30 countries across five continents, Landis+Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics.Today, our global team of about 6,300 professionals is shaping the digital energy era—developing innovative technologies that support decarbonization, grid modernization, and real-time energy insights. Our record USD 4.6 billion order backlog and strong book-to-bill ratio reflect long-term confidence in our mission and solutions.Join us at Landis+Gyr, where we manage energy better! We are looking for experienced ServiceNow Analyst in Landis+Gyr organization - this role combines solid ServiceNow Platform Administrator and ITSM skills, with experience in integrating ServiceNow with other platforms. This position will also be a backup to CMDB, SecOps and Discovery related subjects.Your future responsibilities:•    Responsible for platform Manageability, Performance, Security and Upgradeability. •    Lead ServiceNow upgrade projects. •    Lead instance cloning activities. •    Create and maintain the required internal ServiceNow documentation. •    Manage and Commit update sets. •    Manage the ServiceNow Users and Groups. •    Execute the platform maintenance tasks defined on internal documents. •    Resolve platform related Incidents. •    Implement and support the required ServiceNow integrations. •    Implement changes and support the ITSM solution. •    Work in partnership with other ServiceNow Team members. •    Be a backup person to CMDB, SecOps and Discovery related activities.Our Expectations:<ul style="list-style-type:disc;"><li>Relevant years of experience with ServiceNow Platform Administration and ServiceNow Integrations</li><li>Skilled in ServiceNow ITSM support, ServiceNow GRC</li><li>Relevant experience with ServiceNow CMDB configuration and management</li><li>Experience with ServiceNow Discovery </li><li>Strong analytical skills and problem solving</li><li>Very good interpersonal, communication, collaboration skills</li><li>Fluent English</li></ul> We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.

At Landis+Gyr, we share a collective vision with utility companies and end-use consumers all over the world: manage energy better. For utilities, this means streamlined operations, cost savings, and more reliable customer service. For consumers, this means a smaller environmental footprint, lower cost options, and ways to stay in control of their own energy usage. By harnessing the power of our industry-leading products and solutions, we can work together to create a smarter grid for the benefit of all.

ServiceNow Senior Analyst (Platform, ITSM & Integrations)

At Landis+Gyr, we don’t just manage energy—we lead the transformation toward a smarter and more sustainable energy future.With a net revenue of USD 1.73 billion in FY 2024, and a presence in over 30 countries across five continents, Landis+Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics.Today, our global team of about 6,300 professionals is shaping the digital energy era—developing innovative technologies that support decarbonization, grid modernization, and real-time energy insights. Our record USD 4.6 billion order backlog and strong book-to-bill ratio reflect long-term confidence in our mission and solutions.Join us at Landis+Gyr, where we manage energy better!&nbsp;We are looking for experienced ServiceNow Analyst in Landis+Gyr organization - this role combines solid ServiceNow Platform Administrator and ITSM skills, with experience in integrating ServiceNow with other platforms. This position will also be a backup to CMDB, SecOps and Discovery related subjects.Your future responsibilities:• &nbsp; &nbsp;Responsible for platform Manageability, Performance, Security and Upgradeability. • &nbsp; &nbsp;Lead ServiceNow upgrade projects. • &nbsp; &nbsp;Lead instance cloning activities. • &nbsp; &nbsp;Create and maintain the required internal ServiceNow documentation. • &nbsp; &nbsp;Manage and Commit update sets. • &nbsp; &nbsp;Manage the ServiceNow Users and Groups. • &nbsp; &nbsp;Execute the platform maintenance tasks defined on internal documents. • &nbsp; &nbsp;Resolve platform related Incidents. • &nbsp; &nbsp;Implement and support the required ServiceNow integrations. • &nbsp; &nbsp;Implement changes and support the ITSM solution. • &nbsp; &nbsp;Work in partnership with other ServiceNow Team members. • &nbsp; &nbsp;Be a backup person to CMDB, SecOps and Discovery related activities.Our Expectations:<ul><li>Relevant years of experience with ServiceNow Platform Administration and ServiceNow Integrations</li><li>Skilled in ServiceNow ITSM support, ServiceNow GRC</li><li>Relevant experience with ServiceNow CMDB configuration and management</li><li>Experience with ServiceNow Discovery&nbsp;</li><li>Strong analytical skills and problem solving</li><li>Very good interpersonal, communication, collaboration skills</li><li>Fluent English</li></ul>&nbsp;We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.

ServiceNow Senior Analyst (Platform, ITSM & Integrations)

About the Job

About the Company

Landis+Gyr

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