Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>Receive purchase orders and coordinate with customers regarding delivery of SurTec and Chem-Trend products.</li><li>Arrange and monitor deliveries according to customer orders.</li><li>Track customer demand and forecast monthly product usage.</li><li>Ensure compliance with all import/export procedures and documentation requirements.</li><li>Monitor inbound and outbound goods.</li><li>Enter inventory and transaction data into the system.</li><li>Inventory Monitoring</li><li>Monitor stock levels and purchasing plans.</li><li>Prepare inventory reports, stock movement reports, and other reports as required by management.</li><li>Warehouse Control</li></ul><h1>Qualifications:</h1><ul><li>An associate degree or higher.</li><li>At least 3 years of experience in Customer Service or related positions (Sales Admin, Customer Support, etc.).</li><li>Basic English.</li><li>Proficient in MS Office (Word, Excel, Outlook).</li><li>Experience in working with customers, order processing, and delivery follow-up</li><li>Problem-solving and customer complaint-handling skills.</li><li>Ability to work independently, manage time effectively, and collaborate well with other departments.</li></ul>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.SurTec Viet Nam Co. Ltd.

Freudenberg e-Power Systems is one of the world's leading suppliers of emission-neutral energy systems for heavy-duty applications. With its experience and expertise in battery and fuel cell technology, the company offers tailor-made solutions, in particular combined systems, for sustainable and economical e-mobility. With over 800 employees, Freudenberg e-Power Systems supports its customers from application development through to production, commissioning and service.
The company is part of the global Freudenberg Group, which has four business areas: Seals and Vibration Control Technology, Nonwovens and Filtration, Household Products as well as Specialties and Others. In 2022 the Group generated sales of more than 11 billion euros and employed more than 50,000 associates in around 60 countries.

Customer Service Coordinator

Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>Receive purchase orders and coordinate with customers regarding delivery of SurTec and Chem-Trend products.</li><li>Arrange and monitor deliveries according to customer orders.</li><li>Track customer demand and forecast monthly product usage.</li><li>Ensure compliance with all import/export procedures and documentation requirements.</li><li>Monitor inbound and outbound goods.</li><li>Enter inventory and transaction data into the system.</li><li>Inventory Monitoring</li><li>Monitor stock levels and purchasing plans.</li><li>Prepare inventory reports, stock movement reports, and other reports as required by management.</li><li>Warehouse Control</li></ul><h1>Qualifications:</h1><ul><li>An associate degree or higher.</li><li>At least 3 years of experience in Customer Service or related positions (Sales Admin, Customer Support, etc.).</li><li>Basic English.</li><li>Proficient in MS Office (Word, Excel, Outlook).</li><li>Experience in working with customers, order processing, and delivery follow-up</li><li>Problem-solving and customer complaint-handling skills.</li><li>Ability to work independently, manage time effectively, and collaborate well with other departments.</li></ul>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.SurTec Viet Nam Co. Ltd.

Customer Service CoordinatorNew

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Freudenberg

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